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Information Technology Request

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Dear Blaenau Gwent County Borough Council,

I am writing to make an open government request for all the information to which I am entitled under the Freedom of Information Act 2000.

Please forward responses to the attached questions below.

I would like the above information to be provided to me as an electronic document.
If this request is too wide or unclear, I would be grateful if you could contact me as I understand that under the Act, you are required to advise and assist requesters. If any of this information is already in the public domain, please can you direct me to it, with page references and URLs if necessary.

If the release of any of this information is prohibited on the grounds of breach of confidence, I ask that you supply me with copies of the confidentiality agreement and remind you that information should not be treated as confidential if such an agreement has not been signed.
I understand that you are required to respond to my request within the 20 working days after you receive this letter. I would be grateful if you could confirm in writing that you have received this request.

I look forward to hearing from you.

Yours faithfully,

Gloria Zimba.

1. Do you have a formal IT security strategy? (Please provide a link to the strategy)

A) Yes
B) No

2. Does this strategy specifically address the monitoring of network attached device configurations to identify any malicious or non-malicious change to the device configuration?

A) Yes
B) No
C) Don’t know

3. If yes to Question 2, how do you manage this identification process – is it:

A) Totally automated – all configuration changes are identified and flagged without manual intervention.
B) Semi-automated – it’s a mixture of manual processes and tools that help track and identify configuration changes.
C) Mainly manual – most elements of the identification of configuration changes are manual.

4. Have you ever encountered a situation where user services have been disrupted due to an accidental/non malicious change that had been made to a device configuration?

A) Yes
B) No
C) Don’t know

5. If a piece of malware was maliciously uploaded to a device on your network, how quickly do you think it would be identified and isolated?

A) Immediately
B) Within days
C) Within weeks
D) Not sure

6. How many devices do you have attached to your network that require monitoring?

A) Physical Servers: record number
B) PC’s & Notebooks: record number

7. Have you ever discovered devices attached to the network that you weren’t previously aware of?

A) Yes
B) No

If yes, how do you manage this identification process – is it:

A) Totally automated – all device configuration changes are identified and flagged without manual intervention.
B) Semi-automated – it’s a mixture of manual processes and tools that help track and identify unplanned device configuration changes.
C) Mainly manual – most elements of the identification of unexpected device configuration changes are manual.

8. How many physical devices (IP’s) do you have attached to your network that require monitoring for configuration vulnerabilities?

Record Number:

9. Have you suffered any external security attacks that have used malware on a network attached device to help breach your security measures?

A) Never
B) Not in the last 1-12 months
C) Not in the last 12-36 months

10. Have you ever experienced service disruption to users due to an accidental, non-malicious change being made to device configurations?

A) Never
B) Not in the last 1-12 months
C) Not in the last 12-36 months

11. When a scheduled audit takes place for the likes of PSN or Cyber Essentials, how likely are you to get significant numbers of audit fails relating to the status of the IT infrastructure?

A) Never
B) Occasionally
C) Frequently
D) Always

BGCBC - FOI Requests, Blaenau Gwent County Borough Council

Dear Gloria Zimba,

 

We acknowledge receipt of your Freedom of Information request and will
liaise with the relevant Department in order to provide a response.

 

We will endeavour to provide this information within 20 working days.

 

Yours faithfully

 

Information Governance Team / Tîm Llywodraethu Gwybodaeth

 

H  Blaenau Gwent County Borough Council

       Legal Section, The General Offices, Steel Works Road, Ebbw
Vale, South Wales NP23 6DN

H   Cyngor Bwrdeistref Sirol Blaenau Gwent

       Mae'r Adain Gyfreithiol, Y Swyddfeydd Cyffredinol, Heol Gwaith Dur,
Glyn Ebwy NP23 6DN

 

Mae’r Cyngor yn croesawu gohebiarth yn Gymraeg a saesneg a byddwn yn
cyfathrebu gyda chi yn eich dewis iaith, dim ond I chi rhoi gwybod I ni pa
un sydd well gennych. Ni fydd gohebu yn Gymraeg yn creu unrhyw oedi.

The Council welcomes correspondence in Welsh and English and we will
communicate with you in the language of your choice, as long as you let us
know which you prefer. Corresponding in Welsh will not lead to any delay.

 

If you are unhappy with the handling of your request, you can ask us to
review our response. Requests for reviews should be submitted within 40
days of the date of receipt of our response to your original request –
email: [1][Blaenau Gwent County Borough Council request email].

If you are unhappy with the outcome of our review, you can write to the
Information Commissioner, who can be contacted at:

 

Information Commissioner’s Office - Wales

2^nd Floor Churchill House

Churchill Way

Cardiff

CF10 2HH

Telephone: 0330 414 6421

Email: [2][email address]

 

 

 

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BGCBC - FOI Requests, Blaenau Gwent County Borough Council

Dear Gloria Zimba,

 

In response to your Freedom of Information request please see our response
below:

 

 

1.      Do you have a formal IT security strategy? (Please provide a link
to the strategy)

A)      Yes -  x    [1]Appendix 1.pdf (blaenau-gwent.gov.uk)

B)      No

 

2.      Does this strategy specifically address the monitoring of network
attached device configurations to identify any malicious or non-malicious
change to the device configuration?

A)      Yes

B)      No -  X

C)      Don’t know

 

3.      If yes to Question 2, how do you manage this identification
process – is it:

A)      Totally automated – all configuration changes are identified and
flagged without manual intervention.

B)      Semi-automated – it’s a mixture of manual processes and tools that
help track and identify configuration changes.

C)      Mainly manual – most elements of the identification of
configuration changes are manual.

N/A

 

4.      Have you ever encountered a situation where user services have
been disrupted due to an accidental/non malicious change that had been
made to a device configuration?

A)      Yes

B)      No - X

C)      Don’t know

 

 

5.      If a piece of malware was maliciously uploaded to a device on your
network, how quickly do you think it would be identified and isolated?

A)      Immediately

B)      Within days

C)      Within weeks

D)      Not sure

*We have applied Section 31(1)(a) (the prevention or detection of crime)
of the Freedom of Information Act 2000

 

 

6.      How many devices do you have attached to your network that require
monitoring?

A)      Physical Servers: record number

B)      PC’s & Notebooks: record number

*We have applied Section 31(1)(a) (the prevention or detection of crime)
of the Freedom of Information Act 2000

 

7.      Have you ever discovered devices attached to the network that you
weren’t previously aware of?

A)      Yes

B)      No - X

 

If yes, how do you manage this identification process – is it:

 

A)      Totally automated – all device configuration changes are
identified and flagged without manual intervention.

B)      Semi-automated – it’s a mixture of manual processes and tools that
help track and identify unplanned device configuration changes.

C)      Mainly manual – most elements of the identification of unexpected
device configuration changes are manual.

N/A

 

 

8.      How many physical devices (IP’s) do you have attached to your
network that require monitoring for configuration vulnerabilities?

Record Number:

*We have applied Section 31(1)(a) (the prevention or detection of crime)
of the Freedom of Information Act 2000

 

9.      Have you suffered any external security attacks that have used
malware on a network attached device to help breach your security
measures?

A)      Never 

B)      Not in the last 1-12 months

C)      Not in the last 12-36 months

*We have applied Section 31(1)(a) (the prevention or detection of crime)
of the Freedom of Information Act 2000

 

 

10.     Have you ever experienced service disruption to users due to an
accidental, non-malicious change being made to device configurations?

A)      Never - X

B)      Not in the last 1-12 months

C)      Not in the last 12-36 months

 

 

11.     When a scheduled audit takes place for the likes of PSN or Cyber
Essentials, how likely are you to get significant numbers of audit fails
relating to the status of the IT infrastructure?

A)      Never

B)      Occasionally

C)      Frequently

D)      Always

*We have applied Section 31(1)(a) (the prevention or detection of crime)
of the Freedom of Information Act 2000

 

 

 

*We have applied Section 31(1)(a) (the prevention or detection of crime)
of the Freedom of Information Act 2000, as disclosing the information
could result in criminals using the information for unlawful or criminal
purposes. Disclosing this information could put the security of our
systems at risk. In applying this exemption, the Council has considered
the public interest test. The Council considers that there is no
over-riding public interest in releasing the information requested and any
public interest would be best served by upholding the exemption under
Section 31 of the Act as disclosure would be likely to prejudice the
prevention of crime by enabling or encouraging the commission of offences.

We consider that the disclosure of the requested information would put the
security of our systems at risk. For example, if we disclosed the
information to the world at large, with this information being used to
conduct a cyber-attack where all information held by the authority would
be put at risk.

 

We trust this answers your request and many apologies for the delay in
responding.

 

Kind regards

 

Information Governance Team

Tîm Llywodraethu Gwybodaeth

 

H  Blaenau Gwent County Borough Council

       Legal Section, The General Offices, Steel Works Road, Ebbw
Vale, South Wales NP23 6DN

H   Cyngor Bwrdeistref Sirol Blaenau Gwent

       Mae'r Adain Gyfreithiol, Y Swyddfeydd Cyffredinol, Heol Gwaith Dur,
Glyn Ebwy NP23 6DN

 

Mae’r Cyngor yn croesawu gohebiarth yn Gymraeg a saesneg a byddwn yn
cyfathrebu gyda chi yn eich dewis iaith, dim ond I chi rhoi gwybod I ni pa
un sydd well gennych. Ni fydd gohebu yn Gymraeg yn creu unrhyw oedi.

The Council welcomes correspondence in Welsh and English and we will
communicate with you in the language of your choice, as long as you let us
know which you prefer. Corresponding in Welsh will not lead to any delay.

 

If you are unhappy with the handling of your request, you can ask us to
review our response. Requests for reviews should be submitted within 40
days of the date of receipt of our response to your original request –
email: [Blaenau Gwent County Borough Council request email].

If you are unhappy with the outcome of our review, you can write to the
Information Commissioner, who can be contacted at:

 

Information Commissioner’s Office - Wales

2^nd Floor Churchill House, Churchill Way, Cardiff  CF10 2HH

Telephone: 0330 4146421

Email: [2][email address]

 

 

 

show quoted sections

We don't know whether the most recent response to this request contains information or not – if you are Agent3 please sign in and let everyone know.