Information Technology Department - information request

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Dear Epsom and St Helier University Hospitals NHS Trust,

Please could you provide the following information:

How many staff do you currently employ within the trust?
How many staff do you currently employ within the IT team?
Do you have plans to recruit additional staff into the IT team, either Temporary or permanent, over the next 12 months?
How many networked Endpoints do you currently manage within your IT estate?
Are you Cyber Essentials/CE+ accredited?
How many IT support/request tickets are processed per month?
What is the name, job title, and department contact email address of for:
*CIO / IT Director
*Head of IT

Yours faithfully,

Clive Townsend

FREEDOMOFINFORMATION (EPSOM AND ST HELIER UNIVERSITY HOSPITALS NHS TRUST), Epsom and St Helier University Hospitals NHS Trust

Dear Mr Townsend,

Thank you for your request for information. Your request is being dealt with under the Freedom of Information Act. We aim to provide you with a response within 20 working days from date of this email.

Your request for information may be delayed due to urgent operational responses to dealing with Public Health priorities. We apologise for any inconvenience this may cause. We do remain committed to responding to your request and will respond as soon as we are able. Should our response to your request breach the statutory time frame and you remain unhappy with our response you have the right to complain to the Information Commissioners Office please use the link below:
https://ico.org.uk/global/contact-us/

Yours sincerely

Anna Missir| Corporate Governance Officer
Corporate Affairs | Epsom and St Helier University Hospitals NHS Trust
T: 020 8296 2000
E: [Epsom and St Helier University Hospitals NHS Trust request email] | W: www.epsom-sthelier.nhs.uk/

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________________________________________
From: Clive Townsend <[FOI #676941 email]>
Sent: 14 July 2020 16:36
To: FREEDOMOFINFORMATION (EPSOM AND ST HELIER UNIVERSITY HOSPITALS NHS TRUST)
Subject: Freedom of Information request - Information Technology Department - information request

Dear Epsom and St Helier University Hospitals NHS Trust,

Please could you provide the following information:

How many staff do you currently employ within the trust?
How many staff do you currently employ within the IT team?
Do you have plans to recruit additional staff into the IT team, either Temporary or permanent, over the next 12 months?
How many networked Endpoints do you currently manage within your IT estate?
Are you Cyber Essentials/CE+ accredited?
How many IT support/request tickets are processed per month?
What is the name, job title, and department contact email address of for:
*CIO / IT Director
*Head of IT

Yours faithfully,

Clive Townsend

-------------------------------------------------------------------

Please use this email address for all replies to this request:
[FOI #676941 email]

Is [Epsom and St Helier University Hospitals NHS Trust request email] the wrong address for Freedom of Information requests to Epsom and St Helier University Hospitals NHS Trust? If so, please contact us using this form:
https://www.whatdotheyknow.com/change_re...

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://www.whatdotheyknow.com/help/offi...

For more detailed guidance on safely disclosing information, read the latest advice from the ICO:
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Please note that in some cases publication of requests and responses will be delayed.

If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI page.

show quoted sections

FREEDOMOFINFORMATION (EPSOM AND ST HELIER UNIVERSITY HOSPITALS NHS TRUST), Epsom and St Helier University Hospitals NHS Trust

Dear Mr Townsend,

We are contacting you in relation to the Freedom of Information request
you submitted on 14th July 2020

Unfortunately, due to urgent operational issues dealing with the ongoing
health crisis we were unable to respond within the stated timeframe.  

We are now reviewing the backlog and firstly wanted to apologise for the
delay and secondly ask whether you still require this information?

If you would still like to receive the information you requested, please
confirm this by responding to this email by July 13th. If we have not
heard from you by then we will take it that the information is no longer
required and close your request. 

Thank you for your patience.  

 

Kind regards

Anna Missir| Corporate Governance Officer

Corporate Affairs | Epsom and St Helier University Hospitals NHS Trust

T: 020 8296 2000 

E: [Epsom and St Helier University Hospitals NHS Trust request email] | W: [1]www.epsom-sthelier.nhs.uk/

 

Like us on Facebook: facebook.com/epsomsthelier

Follow us on Twitter: twitter.com/epsom_sthelier

Subscribe to us on YouTube: youtube.com/epsomstheliernhs

--------------------------------------------------------------------------

From: Clive Townsend <[FOI #676941 email]>
Sent: 14 July 2020 16:36
To: FREEDOMOFINFORMATION (EPSOM AND ST HELIER UNIVERSITY HOSPITALS NHS
TRUST) <[Epsom and St Helier University Hospitals NHS Trust request email]>
Subject: Freedom of Information request - Information Technology
Department - information request
 
Dear Epsom and St Helier University Hospitals NHS Trust,

Please could you provide the following information:

How many staff do you currently employ within the trust?
How many staff do you currently employ within the IT team?
Do you have plans to recruit additional staff into the IT team, either
Temporary or permanent, over the next 12 months?
How many networked Endpoints do you currently manage within your IT
estate?
Are you Cyber Essentials/CE+ accredited?
How many IT support/request tickets are processed per month?
What is the name, job title, and department contact email address of for:
*CIO / IT Director
*Head of IT

Yours faithfully,

Clive Townsend

-------------------------------------------------------------------

Please use this email address for all replies to this request:
[FOI #676941 email]

Is [Epsom and St Helier University Hospitals NHS Trust request email] the wrong address for Freedom of Information requests
to Epsom and St Helier University Hospitals NHS Trust? If so, please
contact us using this form:
[2]https://www.whatdotheyknow.com/change_re...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[3]https://www.whatdotheyknow.com/help/offi...

For more detailed guidance on safely disclosing information, read the
latest advice from the ICO:
[4]https://www.whatdotheyknow.com/help/ico-...

Please note that in some cases publication of requests and responses will
be delayed.

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

show quoted sections