Information Technology Department - information request

Clive Townsend made this Freedom of Information request to Berkshire Healthcare NHS Foundation Trust as part of a batch sent to 64 authorities

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Dear Berkshire Healthcare NHS Foundation Trust,

Please could you provide the following information:

How many staff do you currently employ within the trust?
How many staff do you currently employ within the IT team?
Do you have plans to recruit additional staff into the IT team, either Temporary or permanent, over the next 12 months?
How many networked Endpoints do you currently manage within your IT estate?
Are you Cyber Essentials/CE+ accredited?
How many IT support/request tickets are processed per month?
What is the name, job title, and department contact email address of for:
*CIO / IT Director
*Head of IT

Yours faithfully,

Clive Townsend

FOI BHT - Berkshire Healthcare NHS Trust, Berkshire Healthcare NHS Foundation Trust

Thank you for your Freedom of information request.

Berkshire Healthcare NHS Foundation Trust is committed to the Freedom of Information Act 2000.

However, the NHS is facing unprecedented challenges relating to the coronavirus (COVID-19) pandemic at the current time. Understandably, our resources have been diverted to support our front-line colleagues who are working tremendously hard to provide care for our patients, and to those in need of our services.

We strive to be transparent and to work with an open culture. But at this time, whilst care of our patients and the safety of our staff takes precedent, it is likely that responses to some requests for information will be delayed. We apologise for this position in advance, and will endeavour to provide you with as much information as we can, as soon as we are able.

If you would like to withdraw your request and resubmit it at a later date please advise us by replying to this email. This would be appreciated at this time due to the pandemic and our staff being redeployed to assist colleagues.

The Information Commissioners Office has recognised the current situation in the NHS.

Sandra Henderson
Executive Administrator
Corporate HQ Administration Team

2nd Floor, Fitzwilliam House, Skimped Hill Lane, Bracknell RG12 1BQ

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FOI BHT - Berkshire Healthcare NHS Trust, Berkshire Healthcare NHS Foundation Trust

Good morning

The service answering your FOI require clarification on question 4, and wish to ask if you are meaning switches when you say Endpoints.

Please advise.

Kind regards

Tina Kellow (BA)
Freedom of Information Officer/Executive Assistant
Berkshire Healthcare NHS Foundation Trust
Tina Kellow
Freedom of Information Officer/Executive Assistant
Please note I do not work on Wednesday

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Good afternoon Tina,

To clarify question 4, Endpoints refers to desktops/laptops/similar devices within the IT estate.

Yours sincerely,
Clive Townsend

FOI BHT - Berkshire Healthcare NHS Trust, Berkshire Healthcare NHS Foundation Trust

Thank you Clive. I'll pass that on to the service.

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FOI BHT - Berkshire Healthcare NHS Trust, Berkshire Healthcare NHS Foundation Trust

1 Attachment

Please find attached our response to your FOI request.

Kind Regards

Tina Kellow
Freedom of Information Officer/Executive Assistant
Berkshire Healthcare NHS Foundation Trust
Please note I do not work on Wednesday

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Dear Tina,

Thank you for your prompt response to my recent request for information.

Yours Sincerely,
Clive Townsend