Information Technology Department - information request

The request was partially successful.

Dear Poole Hospital NHS Foundation Trust,

Please could you provide the following information:

How many staff do you currently employ within the trust?
How many staff do you currently employ within the IT team?
Do you have plans to recruit additional staff into the IT team, either Temporary or permanent, over the next 12 months?
How many networked Endpoints do you currently manage within your IT estate?
Are you Cyber Essentials/CE+ accredited?
How many IT support/request tickets are processed per month?
What is the name, job title, and department contact email address of for:
*CIO / IT Director
*Head of IT

Yours faithfully,

Clive Townsend

Poole Hospital NHS Foundation Trust

Dear Mr Townsend,

Thank you for your request for information made under the Freedom of
Information Act 2000.

Your request was received by us on 15/07/2020 and has been logged in our
system with the reference number FOI/IG/6832. The Trust has 20 working
days from the date of receipt to respond to your request, however we will
endeavour to provide our response as soon as possible. Should we require
an extension to this deadline or any clarification regarding the context
of the request, we will contact you.

Should you have any queries about this acknowledgement or the status of
your request, please contact us using the details provided below quoting
your FOI reference number. You may also wish to explore the information
that we have published on our website under our FOI Publication Scheme:
https://www.poole.nhs.uk/about-us/freedo...

Yours sincerely,

The FOI Coordinator
The Information Governance Department
POOLE HOSPITAL NHS FOUNDATION TRUST
Tel: 01202 442866/442542
Address: Longfleet Road, Poole, BH15 2JB, Dorset
Web: https://www.poole.nhs.uk/about-us/freedo...
DISCLAIMER: This email and any files transmitted with it are confidential
and intended solely for the use of the individual, individuals or entity
to whom they are addressed. Any views or opinions expressed are those of
the author and do not necessarily represent the views of Poole Hospital
NHS Foundation Trust unless otherwise explicitly stated. This email may
contain confidential and/or privileged materials. In the case of
confidential and/or privileged materials, any review, retransmission,
dissemination or other use of these materials by individuals or entities
other than the intended recipient may be the subject of legal action. If
you receive an email in error from Poole Hospital NHS Foundation Trust,
please contact the sender and delete the material from your computer.

Poole Hospital NHS Foundation Trust

Dear Mr Townsend,

Thank you for your request for information made under the Freedom of
Information Act 2000.

Your request was received by us on 15/07/2020 and has been logged in our
system with the reference number FOI/IG/6832. The Trust has 20 working
days from the date of receipt to respond to your request, however we will
endeavour to provide our response as soon as possible. Should we require
an extension to this deadline or any clarification regarding the context
of the request, we will contact you.

Should you have any queries about this acknowledgement or the status of
your request, please contact us using the details provided below quoting
your FOI reference number. You may also wish to explore the information
that we have published on our website under our FOI Publication Scheme:
https://www.poole.nhs.uk/about-us/freedo...

Yours sincerely,

The FOI Coordinator
The Information Governance Department
POOLE HOSPITAL NHS FOUNDATION TRUST
Tel: 01202 442866/442542
Address: Longfleet Road, Poole, BH15 2JB, Dorset
Web: https://www.poole.nhs.uk/about-us/freedo...
DISCLAIMER: This email and any files transmitted with it are confidential
and intended solely for the use of the individual, individuals or entity
to whom they are addressed. Any views or opinions expressed are those of
the author and do not necessarily represent the views of Poole Hospital
NHS Foundation Trust unless otherwise explicitly stated. This email may
contain confidential and/or privileged materials. In the case of
confidential and/or privileged materials, any review, retransmission,
dissemination or other use of these materials by individuals or entities
other than the intended recipient may be the subject of legal action. If
you receive an email in error from Poole Hospital NHS Foundation Trust,
please contact the sender and delete the material from your computer.

Poole Hospital NHS Foundation Trust

1 Attachment

Dear Mr Townsend,

Please see the attached information in response to your request received
by us on 15/07/2020. Any exemptions applied to this request are indicated
as appropriate/applicable.

We trust that this satisfactorily responds to your request however, if you
feel it necessary, you do have the right of appeal against the response
that we have provided. In the first instance, you should direct your
complaint to our Information Governance Manager using the contact details
provided below. If our internal complaints process does not resolve your
concerns, you may also then submit a complaint to the Information
Commissioner's Office either by post to Wycliffe House, Water Lane,
Wilmslow, Cheshire, SK9 5AF or by telephone on 08456 30 60 60 or 01625
545745. You can also find further information regarding your rights under
the Freedom of Information Act 2000 on the ICO website:
https://www.poole.nhs.uk/about-us/freedo...

Yours sincerely,

The FOI Coordinator
The Information Governance Department
POOLE HOSPITAL NHS FOUNDATION TRUST
Address: Longfleet Road, Poole, BH15 2JB, Dorset
Tel: 01202 442866/442542 (Internal x2866/x2542)
Email: [email address]
Web: https://www.poole.nhs.uk/about-us/freedo...

WOULD YOU LIKE TO GIVE US FEEDBACK IN RELATION TO THIS REQUEST OR OUR FOI
PROCESSES? In order to ensure that we are providing an efficient and
effective service which meets the needs of the Trust and applicants, we
would appreciate your feedback on your recent experience with the Trust's
FOI process. If you would like to participate, please go online to access
our brief feedback questionnaire - https://www.surveymonkey.com/s/TVPM9JR.
Alternatively, please contact us and we will send you a printed
questionnaire in the post. Feedback can be given anonymously and providing
feedback does not in any way interfere with your right to complain or
request an appeal in relation to your request, or prevent you from making
requests in the future. However, please do not use this online
questionnaire to make an FOI request or submit an appeal regarding an
existing request – please refer to our website
https://www.poole.nhs.uk/about-us/freedo...

DISCLAIMER: This email and any files transmitted with it are confidential
and intended solely for the use of the individual, individuals or entity
to whom they are addressed. Any views or opinions expressed are those of
the author and do not necessarily represent the views of Poole Hospital
NHS Foundation Trust unless otherwise explicitly stated. This email may
contain confidential and/or privileged materials. In the case of
confidential and/or privileged materials, any review, retransmission,
dissemination or other use of these materials by individuals or entities
other than the intended recipient may be the subject of legal action. If
you receive an email in error from Poole Hospital NHS Foundation Trust,
please contact the sender and delete the material from your computer.