Information Required on Fire at Clandon Park on 29th April 2015

The request was successful.

Dear Surrey County Council,
Please could you provide the following information in respect of the Fire at Clandon Park on Wednesday 29th April 2015:
1. The time of the first and subsequent calls to the Fire Service?
2. The times all appliances were mobilised?
3. The times all appliances "booked in attendance"?
4. The times and content of assistance messages?
5. What was the "pre- determined attendance" for this property at the time of the fire, has this changed in recent years?

Yours faithfully,
Alan Cox

FOI, Surrey County Council

Dear Mr Cox
YOUR REQUEST REF NO 14295  UNDER THE FREEDOM OF INFORMATION ACT 2000
Thank you for your request for information received on the 16.03.2016.
Your request reference is as above.

We will respond to your request as soon as possible and in any event
within 20 working days from the date of receipt of your request.  If you
wish to contact me to discuss the progress of your request, please use the
contact details given below and quote the reference number given above.
Kind regards
Maggie Mc Cormack
Legal Support Officer
Corporate Information Governance Team
Legal and Democratic Services

From:        Alan Cox <[FOI #322805 email]>
To:        FOI requests at Surrey County Council <[Surrey County Council request email]>,
Date:        16/03/2016 11:53
Subject:        Freedom of Information request - Information Required on
Fire at Clandon Park on 29th April 2015

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     Dear Surrey County Council,
    Please could you provide the following information in respect of
    the Fire at Clandon Park on Wednesday 29th April 2015:
    1. The time of the first and subsequent calls to the Fire Service?
    2. The times all appliances were mobilised?
    3. The times all appliances "booked in attendance"?
    4. The times and content of assistance messages?
    5. What was the "pre- determined attendance" for this property at
    the time of the fire, has this changed in recent years?
   
    Yours faithfully,
    Alan Cox
   
    -------------------------------------------------------------------
   
    Please use this email address for all replies to this request:
    [FOI #322805 email]
   
    Is [Surrey County Council request email] the wrong address for Freedom of Information
    requests to Surrey County Council? If so, please contact us using
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Chris Ilott, Surrey County Council

2 Attachments

Dear Mr Cox

RE:  YOUR REQUEST 14295 UNDER THE FREEDOM OF INFORMATION ACT 2000

We have considered your request which was as below:

Please could you provide the following information in respect of the Fire
at Clandon Park on Wednesday 29th April 2015:
    1. The time of the first and subsequent calls to the Fire Service?
    2. The times all appliances were mobilised?
    3. The times all appliances "booked in attendance"?
    4. The times and content of assistance messages?
    5. What was the "pre- determined attendance" for this property at the
time of the fire, has this changed in recent years?

I now enclose the following information:

The answers to questions 1-4 are contained in the attached spreadsheet

5) The "Pre-determined" attendance for Clandon Park at the time of the
fire was: Two Frontline Appliances and an Aerial Ladder Platform (ALP)
with a support appliance

This has since been revised to Three Front Line Appliances, an Aerial
Appliance with support appliance and a Water Carrier

We supply this information based on your original request. Please do not
hesitate to contact me at the address below if you have any queries
regarding the information enclosed.  Remember to quote the reference
number above in any future communications.

If you are unhappy with the handling of your request for information and
wish to make a complaint or request a review of our decision, in the first
instance you should contact the County Council, quoting your request
number given above, at:

Freedom of Information Officer
Surrey County Council
Room 134
County Hall
Penhryn Road
Kingston Upon Thames
Surrey
KT1 2DN
[Surrey County Council request email]

If you are not satisfied by the County Council’s response to your
complaint, you have the right to apply to the Information Commissioner for
a decision.  The Information Commissioner will normally expect you to have
exhausted our complaints procedure.  The Information Commissioner can be
contacted at:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Yours sincerely

Chris Ilott
Information Access Officer
Surrey Fire and Rescue Headquarters
Croydon Road
Reigate
RH2 0EJ

Tel 01737 224047

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