Dear University of the Arts London,

1- How many Freedom of Information requests you have received per month from April 2017 to May 2019?
2- Could you provide further information on the requests?
Number per month which:
Responded in full
Responded in part
Refused
Exceptions used
Responded within time limit
Requests where the requester was identifiable as a current or former staff or student of your organisation
3- The number of Data subject access requests you have received per month from April 2017 to May 2019?
4- Could you provide further information on the requests?
Number per month which:
Responded in full
Responded in part
Refused
Responded within time limit
5- The number of requests regarding data subject rights such as requests for erasure or rectification by month from April 2017 to May 2019?
6- Could you break down these requests by month by subject right?
The right to be informed
The right of access
The right to rectification
The right to erasure
The right to restrict processing
The right to data portability
The right to object
Rights in relation to automated decision making and profiling.
7- How many staff (FTE) do you have to respond to freedom of information and data subject requests?
8- In which department do these staff sit? E.G. IT, Legal, Governance, Executive support

Yours faithfully,

J G King

Freedom of Information Requests, University of the Arts London

Thank you for emailing UAL’s Freedom of Information inbox. We have
received your message, and if you are making a new Freedom of Information
or Environmental Information Regulations request we will send a response
within 20 working days.

We will store your name and contact details within UAL in order to process
your request in accordance with our legal obligation, and retain this
information for three years after your request has been dealt with. We
will not share your personal details with other parts of the University
but will publish details of your request and response on our website,
minus any information that might identify you.

UAL’s privacy information can be found [1]here.

References

Visible links
1. https://www.arts.ac.uk/privacy-information

Freedom of Information Requests, University of the Arts London

2 Attachments

Dear J G King,

 

Please find attached our response to your Freedom of Information request.

 

Freedom of Information complaints procedure

 

UAL is committed to making information available under the Freedom of
Information Act 2000 (FOIA) and to ensuring that the service it provides
for those wishing to gain access to information is simple, efficient and
effective.

 

If you feel the service you have received does not meet these aims or your
expectations please write, giving details of your complaint, to:

 

Kastur Kerai,

Data Protection Officer,

University of the Arts London

8th Floor

272 High Holborn

London

WC1V 7EY

[1][email address]

 

Your complaint will be fully investigated and treated confidentially. If
your complaint is about a response to a request for information, it will
be dealt with by an officer who was not involved in the original decision.
A full investigation and any decision will be made and conveyed to you
within 20 working days. If we are unable to deal with your complaint
within this time, we will inform you and let you know the reason for the
delay.

 

If your complaint is upheld you will be notified of what action will be
taken. If it is a request for information, the information will be
provided to you. If the complaint is not upheld you will be given a reason
for the decision.

If we do not deal with your complaint to your satisfaction, you are
entitled to refer your complaint to:

 

The Information Commissioner’s Office,

Wycliffe House,

Water Lane,

Wilmslow

Cheshire,

SK9 5AF

Tel: 0303 123 1113 (local rate)

Tel: 01625 545 745 if you prefer to use a national rate number

[2]www.informationcommissioner.gov.uk

 

Kind regards,

……………………………………………………

FOI and DP Coordinator

Governance

 

University of the Arts London

272 High Holborn

London

WC1V 7EY

United Kingdom

 

T +44 (0)20 7514 6484

E [3][University of the Arts London request email]

[4]arts.ac.uk

 

……………………………………………………

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References

Visible links
1. mailto:[email address]
2. http://www.informationcommissioner.gov.uk/
3. mailto:[email address]
4. http://www.arts.ac.uk/