Information Request

Marcus made this Freedom of Information request to Doncaster Borough Council Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

Response to this request is long overdue. By law, under all circumstances, Doncaster Borough Council should have responded by now (details). You can complain by requesting an internal review.

Dear Doncaster Borough Council,

I am writing to request information under the Freedom of Information Act 2000.

Specifically, I am seeking information regarding your current IT Service Management & IT operations management software provider.

Please provide me with the following information:
1. Who is your IT Service Management (ITSM) provider?
2. When did your current ITSM contract begin?
3. When is your ITSM contract up for renewal?
4. Name of the person responsible?
5. Current annual spend for this contract?
6. Current number of licenses for this contract?

1. Who is your IT Operations Management (ITOM) provider?
2. When did your current ITOM contract begin?
3. When is your ITOM contract up for renewal?
4. Name of the person responsible?
5. Current annual spend for this contract?
6. Current number of licenses for this contract?

Any answers to these questions would be greatly appreciated.

Yours faithfully,
Marcus Isherwood

Yours faithfully,

Marcus

Freedom of Information Requests, Doncaster Borough Council

HI Marcus

Thank you for your information request below.

All details regarding contracts can be found here: https://uk.eu-supply.com/ctm/CMLight

Kind regards
Sophie

Sophie Ormshaw

Information Governance Officer
Information Governance Team
Corporate Resources
City of Doncaster Council
Civic Office (Floor 2)
Waterdale
Doncaster
DN1 3BU

Phone: 01302 735326
E-mail: [email address]
Web: http://www.doncaster.gov.uk/

Please treat the content of this e-mail as confidential. If you have received this e-mail and it is not addressed to you please accept my apologies and inform me as soon as possible.

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Dear Freedom of Information Requests,
Hi Sophie,

The link takes me to a Mercell UK CTM portal and when I click current tenders there is no option for Doncaster council.

Can you advise?

Yours sincerely,

Marcus

Freedom of Information Requests, Doncaster Borough Council

Hi Marcus

My apologies, this is the link to the main page on the City of Doncaster Council website where the contracts information sits. It might be easier to access from here: https://www.doncaster.gov.uk/services/th...

Kind regards
Sophie

Sophie Ormshaw

Information Governance Officer
Information Governance Team
Corporate Resources
City of Doncaster Council
Civic Office (Floor 2)
Waterdale
Doncaster
DN1 3BU

Phone: 01302 735326
E-mail: [email address]
Web: http://www.doncaster.gov.uk/

Please treat the content of this e-mail as confidential. If you have received this e-mail and it is not addressed to you please accept my apologies and inform me as soon as possible.

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