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Information relating to telephone waiting times

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Sarah Edwards
Delivered

Dear HM Revenue and Customs,

Please could you provide me with all of the information that you provided to the Public Accounts Committee for its most recent report into customer telephone waiting times.

Please could you also provide me with your most recent internal reports on customer telephone waiting times.

Yours faithfully,

Sarah Edwards

Link to this Report
Information Rights Unit, HM Revenue and Customs

1 Attachment

Dear Sarah Edwards,

We are writing in response to your request for information, received 23
March.

Yours sincerely,

HMRC Information Rights Unit

Link to this Report
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