Information relating to Patient Feeding and Retail Catering
David Roberts made this Freedom of Information request to Croydon Health Services NHS Trust
Dear Croydon Health Services NHS Trust,
I would be grateful if you could provide me under the Freedom of Information Act, details in respect to the contracts below.
Retail Catering Services / Patient feeding services
1. The name and contact details for the Chief Executive?
2. The name and contact details for the Director of Finance?
3. The name and contact details for the Director of Estates and Facilities?
Retail Catering
4. The name(s) of the company(ies) who currently provides retail catering at the hospital?
5. How many retail catering outlets are there in the hospital and which caterers run them (if different)?
6. Is this a single service contract or part of an IFM contract? If so, who is the FM provider and what other services are included?
7. The types of outlets e.g. coffee shop, restaurant etc
8. When was the contract last tendered?
9. How long was the contract awarded for?
10. When does the contract expire?
11. Is there an option to extend and if so for how long?
12. At the last tender which suppliers applied for inclusion on each retail catering contract? Of these, which were successful at PQQ & ITT stages?
13. Has a decision been made yet on whether the contract is being extended or renewed?
14. What is the average sales turnover per annum for all the outlets combined?
Patient Feeding
15. Who provides patient feeding within the hospital?
16. If this is run in house is the trust willing to consider outsourcing?
17. If outsourced, is this a single service contract or part of an IFM contract? If so, who is the FM provider and what other services are included?
18. When was patient feeding services last tendered or reviewed?
19. What is the Contract Length?
20. When does the contract expire?
21. Is there an option to extend and if so for how long?
22. What is the annual turnover per annum for patient feeding?
23. At the last tender which suppliers applied for inclusion on the patient feeding contract? Of these, which were successful at the PQQ & ITT stages?
24. Has a decision been made yet on whether the patient feeding contract is being extended or renewed?
Additional Questions
25. How many beds are there in the hospital? If there is more than one hospital in the trust, please can you breakdown the number of beds per hospital building?
26. How many staff work in each hospital?
For clarity, the details of the successful and unsuccessful suppliers are kept in the strictest confidence. All these details are only used to help in potentially bidding for these contracts. I would be very grateful if you would provide the details which gives us more information about how the hospital operates.
Yours faithfully,
David Roberts
FOI 1542: Our reference New Freedom of Information Request –
Acknowledgement
Thank you for your FOI request which is now being considered. Your
reference number is: FOI 1542, and should be quoted in all your future
correspondence relating to this request.
It is anticipated that a response will be communicated to you within 20
working days in compliance with the Freedom of Information Act 2000.
Kind regards
FOI Team
Croydon Health Services NHS Trust
Email: [email address]
Dear David,
FOI REFERENCE NUMBER: 1542
Thank you for your email of 17th July 2019 requesting information Under
the Freedom of Information Act (FOIA) 2000. I set out below your request
together with our response:
Retail Catering Services / Patient feeding services
1. The name and contact details for the Chief Executive? – Matthew
Kershaw; [1][email address]
2. The name and contact details for the Director of Finance? Azara
Mukhtar; [2][email address]
3. The name and contact details for the Director of Estates and
Facilities? – Allan Morley; [3][email address]
Retail Catering
4. The name(s) of the company(ies) who currently provides retail
catering at the hospital?
M&S and Costa
Operated by the Trust the “Oasis Restaurant”
5. How many retail catering outlets are there in the hospital and
which caterers run them (if different)? 3
Compass Group operates M&S and Costa.
Trust operates the “Oasis Restaurant”
6. Is this a single service contract or part of an IFM contract? If
so, who is the FM provider and what other services are included?
M&S and Costa are situated in the main entrance which is a PFI and
the Landlord is:
HEATHCROFT PROPERTIES Limited
The Old Boiler House
Brewery Courtyard
Draymans Lane
Marlow
Bucks SL7 2FF
Direct Dial: 01628 486062
Fax: 01628 486014
E-mail: [4][email address]
7. The types of outlets e.g. coffee shop, restaurant etc
Costa is a coffee shop
M&S is a retail food outlet
Oasis Restaurant - hot and cold breakfast and lunch provision
8. When was the contract last tendered?
None in place
9. How long was the contract awarded for?
Not applicable as none in place
10. When does the contract expire?
Not applicable as none in place
11. Is there an option to extend and if so for how long?
Not applicable as none in place
12. At the last tender which suppliers applied for inclusion on each
retail catering contract? Of these, which were successful at PQQ & ITT
stages?
Not applicable as none in place
13. Has a decision been made yet on whether the contract is being
extended or renewed?
Not applicable as none in place
14. What is the average sales turnover per annum for all the outlets
combined?
We do not hold this information
Patient Feeding
15. Who provides patient feeding within the hospital?
Patient Services
16. If this is run in house is the trust willing to consider
outsourcing?
Possibly.
17. If outsourced, is this a single service contract or part of an IFM
contract? If so, who is the FM provider and what other services are
included?
Unknown at this time.
18. When was patient feeding services last tendered or reviewed?
The provision was brought back in house from Arrrowmark in
1^st November 2011
19. What is the Contract Length?
N/A
20. When does the contract expire?
N/A
21. Is there an option to extend and if so for how long?
N/A
22. What is the annual turnover per annum for patient feeding?
We do not hold this information
23. At the last tender which suppliers applied for inclusion on the
patient feeding contract? Of these, which were successful at the PQQ & ITT
stages?
N/A
24. Has a decision been made yet on whether the patient feeding
contract is being extended or renewed?
N/A
Additional Questions
25. How many beds are there in the hospital? If there is more than one
hospital in the trust, please can you breakdown the number of beds per
hospital building?
Total G&A core bed stock open - 449
Total G&A escalation beds open - 17
26. How many staff work in each hospital?
Croydon University Hospital: 3149
Purley War Memorial Hospital: 37
The information supplied to you continues to be protected by the
Copyright, Designs and Patents Act 1988. You are free to use it for your
own purposes, including any non-commercial research that you are doing and
for the purposes of news reporting. Any other reuse, for example
commercial publication, would require the permission of the copyright
holder which must be expressly given.
If you are unhappy with this response the Trust has a formal Complaints
Procedure which you may use by writing to The Medical Director,
[5][Croydon Health Services NHS Trust request email]. If you remain unsatisfied you may contact the
Information Commissioner’s Office at Wycliffe House, Water Lane, Wilmslow,
Cheshire SK9 5AF. Further details of this procedure can be found
online at - [6]https://ico.org.uk/.
Thank you for your interest in Croydon Health Services NHS Trust.
Yours sincerely
FOI Team
Croydon Health Services NHS Trust
Email: [7][email address]
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