Information relating to Patient Feeding and Retail Catering

The request was partially successful.

Dear The Shrewsbury and Telford Hospital NHS Trust,

I would be grateful if you could provide me under the Freedom of Information Act, details in respect to the contracts below.

Retail Catering Services / Patient feeding services
1. The name and contact details for the Chief Executive?
2. The name and contact details for the Director of Finance?
3. The name and contact details for the Director of Estates and Facilities?
4. The name and contact details of the Procurement Director?

Retail Catering
5. The name(s) of the company(ies) who currently provides retail catering at the hospital?
6. Is this a single service contract or part of an IFM contract? If so, who is the FM provider and what other services are included?
7. How many of each type of outlet are there e.g. coffee shop, restaurant etc
8. When does the contract expire?
9. What is the average sales turnover per annum for all the outlets combined?

Patient Feeding
10. Who provides patient feeding within the hospital?
11. If this is run in house is the trust willing to consider outsourcing?
12. If outsourced, is this a single service contract or part of an IFM contract? If so, who is the FM provider and what other services are included?
13. When does the contract expire?
14. What is the annual turnover per annum for patient feeding?

Additional Questions
15. How many beds are there in the hospital? If there is more than one hospital in the trust, please can you breakdown the number of beds per hospital building?
16. How many staff work in each hospital?
17. Do you use a framework for catering? If so, which framework do you use?
For clarity, the details of the successful and unsuccessful suppliers are kept in the strictest confidence. All these details are only used to help in potentially bidding for these contracts. I would be very grateful if you would provide the details which gives us more information about how the hospital operates.

Yours faithfully,

David Roberts

FOI (THE SHREWSBURY AND TELFORD HOSPITAL NHS TRUST), The Shrewsbury and Telford Hospital NHS Trust

Dear David Roberts,

Thank you for your request for information.

The Trust acknowledges your request and it is being processed as a new request under the terms of the Freedom of Information Act 2000.

In some circumstances a fee may be payable and if that is the case, I will let you know. A fees notice will be issued to you if necessary and you will be required to pay before I will proceed to deal with your request.

Please find attached a briefing which explains:

• your rights to request a review by the Trust or to complain to the Information Commissioner’s Office if you are not satisfied with the response from the Trust,
• an outline of the Trust’s policy on the Reuse of Public Sector Information

If you have any queries regarding this email, please contact me and quote the reference number above in any future correspondence.

Kind regards,

Tony Clare
Interim Senior Information Lead

Suite 2, Stretton House|
The Shrewsbury and Telford Hospital NHS Trust | Royal Shrewsbury Hospital | Mytton Oak Road | Shrewsbury | Shropshire | SY3 8XQ

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FOI (THE SHREWSBURY AND TELFORD HOSPITAL NHS TRUST), The Shrewsbury and Telford Hospital NHS Trust

Dear David Roberts,

Thanks again for your request for information. In order for us to process your request, please provide the following clarification:

15. How many beds are there in the hospital? If there is more than one hospital in the trust, please can you breakdown the number of beds per hospital building?

We need to know whether this is referring to general and adult overnight beds as per KH03 definitions or other beds for example, critical care, maternity, day trolleys, assessment beds etc. Please also state the point in time for which you require the data.

Kind regards,

Tony Clare
Interim Senior Freedom Of Information Lead

The Shrewsbury and Telford Hospital NHS Trust
Suite 2, Stretton House|
The Shrewsbury and Telford Hospital NHS Trust | Royal Shrewsbury Hospital | Mytton Oak Road | Shrewsbury | Shropshire | SY3 8XQ

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Dear FOI (THE SHREWSBURY AND TELFORD HOSPITAL NHS TRUST),

Thank you for responding so quickly. With regard to bed numbers we are referring to the number of patient overnight beds available on any given day.

I hope this provides sufficient clarification.

Yours sincerely,

David Roberts

FOI (THE SHREWSBURY AND TELFORD HOSPITAL NHS TRUST), The Shrewsbury and Telford Hospital NHS Trust

2 Attachments

Dear David Roberts

 

Thank you for your FOI request sent on 10 February 2022. You asked:

 

I would be grateful if you could provide me under the Freedom of
Information Act, details in respect to the contracts below.

 

Retail Catering Services / Patient feeding services

1. The name and contact details for the Chief Executive?

2. The name and contact details for the Director of Finance?

3. The name and contact details for the Director of Estates and
Facilities?

4. The name and contact details of the Procurement Director?

 

Retail Catering

5. The name(s) of the company(ies) who currently provides retail catering
at the hospital?

6. Is this a single service contract or part of an IFM contract? If so,
who is the FM provider and what other services are included?

7. How many of each type of outlet are there e.g. coffee shop, restaurant
etc 8. When does the contract expire?

9. What is the average sales turnover per annum for all the outlets
combined?

 

Patient Feeding

10. Who provides patient feeding within the hospital?

11. If this is run in house is the trust willing to consider outsourcing?

12. If outsourced, is this a single service contract or part of an IFM
contract? If so, who is the FM provider and what other services are
included?

13. When does the contract expire?

14. What is the annual turnover per annum for patient feeding?

 

Additional Questions

15. How many beds are there in the hospital? If there is more than one
hospital in the trust, please can you breakdown the number of beds per
hospital building?

16. How many staff work in each hospital?

17. Do you use a framework for catering? If so, which framework do you
use?

For clarity, the details of the successful and unsuccessful suppliers are
kept in the strictest confidence. All these details are only used to help
in potentially bidding for these contracts. I would be very grateful if
you would provide the details which gives us more information about how
the hospital operates.

 

 

Under Section 1(1)(a) of the Freedom of Information Act 2000, I can
confirm that The Shrewsbury and Telford Hospital NHS Trust holds
information that falls within the definition in your request which is set
out below:

 

1. The name and contact details for the Chief Executive?

2. The name and contact details for the Director of Finance?

3. The name and contact details for the Director of Estates and
Facilities?

4. The name and contact details of the Procurement Director?

 

Under Section 1(1)(a) of the Freedom of Information Act 2000, I can
confirm the Trust holds information that falls within the definition of
your request Q1-4. Furthermore, I can confirm under Section 21 of the Act
that this information is reasonably available to you by other means as it
is published via our Publication Scheme. Specifically, our Who’s Who On A
Page provides the Trust’s high level organisational structure including
names of senior individuals and is available from [1]Trust Board Members -
Shrewsbury and Telford Hospital NHS Trust (sath.nhs.uk)

 

We do not give out staff email addresses but you can contact the Trust
via, [2]https://www.sath.nhs.uk/about-us/contact...

 

 

Retail Catering

5. The name(s) of the company(ies) who currently provides retail catering
at the hospital?

 

In-house

 

6. Is this a single service contract or part of an IFM contract? If so,
who is the FM provider and what other services are included?

 

N/A

 

7. How many of each type of outlet are there e.g. coffee shop, restaurant
etc

 

N/A

 

8. When does the contract expire?

 

N/A

 

9. What is the average sales turnover per annum for all the outlets
combined?

 

£720,493 in 2020/21

 

 

Patient Feeding

10. Who provides patient feeding within the hospital?

 

In-house

 

11. If this is run in house is the trust willing to consider outsourcing?

 

No

 

12. If outsourced, is this a single service contract or part of an IFM
contract? If so, who is the FM provider and what other services are
included?

 

N/A

 

13. When does the contract expire?

 

N/A

 

14. What is the annual turnover per annum for patient feeding?

 

N/A

 

 

Additional Questions

15. How many beds are there in the hospital? If there is more than one
hospital in the trust, please can you breakdown the number of beds per
hospital building?

 

762 total

 

16. How many staff work in each hospital?

 

6123 (February 2022) total

 

17. Do you use a framework for catering? If so, which framework do you
use?

 

NHS Supply Chain Framework Agreement

 

 

 

Please also find attached a briefing which explains your rights to request
a review by the Trust or to complain to the Information Commissioner’s
Office if you are not satisfied with the response from the Trust, and an
outline of the Trust’s policy on the Reuse of Public Sector Information.

 

We are also grateful for your feedback on your experience of submitting a
Freedom of Information request to the Trust and would welcome your
comments via our online survey at
[3]https://www.surveymonkey.com/r/sathFOI

 

If you have any queries regarding this email, please contact the Freedom
of Information Officer via [4][The Shrewsbury and Telford Hospital NHS Trust request email] and quote the reference
number above in any future correspondence.

 

Kind regards,

 

 

Karen Knight

Information Governance Support Officer (Information Requests)

The Shrewsbury & Telford Hospital NHS Trust 

 

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