Information relating to Patient Feeding and Retail Catering

David Roberts made this Freedom of Information request to Royal Devon and Exeter NHS Foundation Trust

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was partially successful.

Dear Royal Devon and Exeter NHS Foundation Trust,

I would be grateful if you could provide me under the Freedom of Information Act, details in respect to the contracts below.

Retail Catering Services / Patient feeding services
1. The name and contact details for the Chief Executive?
2. The name and contact details for the Director of Finance?
3. The name and contact details for the Director of Estates and Facilities?

Retail Catering
4. The name(s) of the company(ies) who currently provides retail catering at the hospital?
5. How many retail catering outlets are there in the hospital and which caterers run them (if different)?
6. Is this a single service contract or part of an IFM contract? If so, who is the FM provider and what other services are included?
7. The types of outlets e.g. coffee shop, restaurant etc
8. When was the contract last tendered?
9. How long was the contract awarded for?
10. When does the contract expire?
11. Is there an option to extend and if so for how long?
12. At the last tender which suppliers applied for inclusion on each retail catering contract? Of these, which were successful at PQQ & ITT stages?
13. Has a decision been made yet on whether the contract is being extended or renewed?
14. What is the average sales turnover per annum for all the outlets combined?

Patient Feeding
15. Who provides patient feeding within the hospital?
16. If this is run in house is the trust willing to consider outsourcing?
17. If outsourced, is this a single service contract or part of an IFM contract? If so, who is the FM provider and what other services are included?
18. When was patient feeding services last tendered or reviewed?
19. What is the Contract Length?
20. When does the contract expire?
21. Is there an option to extend and if so for how long?
22. What is the annual turnover per annum for patient feeding?
23. At the last tender which suppliers applied for inclusion on the patient feeding contract? Of these, which were successful at the PQQ & ITT stages?
24. Has a decision been made yet on whether the patient feeding contract is being extended or renewed?

Additional Questions
25. How many beds are there in the hospital? If there is more than one hospital in the trust, please can you breakdown the number of beds per hospital building?
26. How many staff work in each hospital?

For clarity, the details of the successful and unsuccessful suppliers are kept in the strictest confidence. All these details are only used to help in potentially bidding for these contracts. I would be very grateful if you would provide the details which gives us more information about how the hospital operates.

Yours faithfully,

David Roberts

Freedomofinformation (ROYAL DEVON AND EXETER NHS FOUNDATION TRUST), Royal Devon and Exeter NHS Foundation Trust

Dear Sir,

Freedom of Information Act 2000/Environmental Information Regulations 2004
Reference Number: F2094

Thank you for your request, which was received the Royal Devon and Exeter NHS Foundation Trust on 26th June 2019.

We are processing your request in accordance with the Trust’s Freedom of Information Act 2000 and Environmental Information Regulations 2004 Procedures. You are entitled to receive our response as soon as possible, but by no later than 24th July 2019.

If you have any further queries or would like to discuss this further, please do not hesitate to contact us.

Kind regards

Information Governance Office
Room C
Health Records
Royal Devon & Exeter NHS Foundation Trust, Barrack Road, Exeter, EX2 5DW

Tel: 01392 406229
FOI email address: [Royal Devon and Exeter NHS Foundation Trust request email]

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Freedomofinformation (ROYAL DEVON AND EXETER NHS FOUNDATION TRUST), Royal Devon and Exeter NHS Foundation Trust

1 Attachment

Dear Mr Roberts,

Freedom of Information Act 2000/Environmental Information Regulations 2004
Reference Number: F2094.

I am writing in response to your request for information, which was received by the Royal Devon and Exeter NHS Foundation Trust on 2/06/2019.

Please find the Trust’s response to your request, attached.

If you are in any way dissatisfied with how your request has been handled, please let us know by responding to this email and requesting an internal review. All internal reviews are conducted by the Trust’s Information Governance Manager in accordance with the Trust’s Freedom of Information Act 2000 and Environmental Information Regulations 2004 Procedures. Complainants who remain dissatisfied with the Trust at the end of the internal review procedure have the right to take their complaint to the Information Commissioner’s Office.

I hope this information is of assistance to you.

Kind Regards
Caroline

Caroline Renton
Senior Information Governance Officer
Royal Devon and Exeter Hospital
Area Q1 Room C

Tel 01392 403467

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