Information regarding GIS Software

The request was successful.

Dear East Hertfordshire District Council,

Can you please disclose information regarding the council’s use of (GIS) software to store and use information of all public-space elements like trees and roads?

Specifically, can you disclose:
1. What (GIS) software do you use? (name and provider of the software used)
2. What services/ departments are using the software?
3. Do you also use the (GIS) software to inspect trees and roads in your public space?
If not, how do you inspect trees and roads in your public space?
4. Do you use the (GIS) software in your tender procedure?
5. How do you organize the maintenance for trees and roads in your public space?

Yours faithfully,

Bert de Boer

eastherts@infreemation.co.uk, East Hertfordshire District Council

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eastherts@infreemation.co.uk, East Hertfordshire District Council

I am writing to acknowledge your written request for information.

Your request is being considered and you will receive the information
requested within the statutory timescale of 20 working days as defined by
the Freedom of Information Act 2000, subject to the information not being
exempt or containing reference to a third party.

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information you have requested.  There will be an assessment of your
request and if any of the exemption categories apply then the information
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Information Management Team
East Herts Council
www.eastherts.gov.uk
Telephone: +44 (0)1279 655261
Wallfields, Pegs Lane, Hertford, SG13 8EQ.

*Please note: Information released under the Freedom of Information Act
may also be published on our website, along with details of the intitial
request.

eastherts@infreemation.co.uk, East Hertfordshire District Council

I am writing to acknowledge your request for information.

 

From your communication I understand that your request is as follows:

Can you please disclose information regarding the council’s use of (GIS)
software to store and use information of all public-space elements like
trees and roads?

 

Specifically, can you disclose:

1.            What (GIS) software do you use? (name and provider of the
software used)

2.            What services/ departments are using the software?

3.            Do you also use the (GIS) software to inspect trees and
roads in your public space?

If not, how do you inspect trees and roads in your public space?

4.            Do you use the (GIS) software in your tender procedure?

5.            How do you organize the maintenance for trees and roads in
your public space?

 

Unfortunately, I cannot identify the information you have requested from
the details you have provided.

To help me meet your request could you please clarify the foillowing
details.

Do you use the (GIS) software in your tender procedure?

 

Can you give more details or examples relating to the question above
please?

You request cannot be processed until this information has been received.

 

Further information explaining the Council's process for responding to
information requests is available in our reception or on our website.

If you have any queries about the processing of your request then please
do not hesitate to contact me.

 

It is important that you include the FOI reference number in the subject
line of all correspondence related to this request.

 

Thank you for your request.

 

 

Information Management Team
East Herts Council
www.eastherts.gov.uk
Telephone: +44 (0)1279 655261
Wallfields, Pegs Lane, Hertford, SG13 8EQ.

*Please note: Information released under the Freedom of Information Act
may also be published on our website, along with details of the intitial
request.

Dear East Herts Council,

Thank you for your reply for information regarding GIS Software. I'm happy to elaborate the meaning of tender procedure regarding question 4.

The meaning of a tender procedure is to invite bids for a project, or to accept a formal offer such as a takeover bid. Tender usually refers to the process whereby governments invite bids for large projects that must be submitted within a finite deadline

I would like to know if there is any GIS Software used regarding this procedure.

If this explanation is not clear yet, Q4 can be left open.

I am looking forward to the answers of the other questions and am happy to know that you are looking into it.

Yours sincerely,

Bert de Boer

eastherts@infreemation.co.uk, East Hertfordshire District Council

Thank you for your email.
This is an automated response and acknowledgement.

 

If you have submitted a new request under FOI, EIR or Data Protection Act:

Your request will be considered and you will receive the information
requested within the statutory timescale of 20 working days as defined by
the Freedom of Information Act 2000, subject to the information not being
exempt or containing reference to a third party.

If your request is made as a Subject Access Request under the Data
Proetction Act, you will receive a response within 40 calendar days as
specified in the Act.

 

The Acts define a number of exemptions, which may prevent release of the
information you have requested.  There will be an assessment of your
request and if any of the exemption categories apply then the information
will not be released.  You will be informed if this is the case, including
your rights of appeal.

 

If the information you request contains reference to a third party then
they may be consulted prior to a decision being taken on whether or not to
release the information to you.  You will be informed if this is the case.

 

There may be a fee payable for this information, this will be considered
and you will be informed if any fees are payable.  In this event the fee
must be paid before the information is processed and released.  The 20
working day time limit for the response is suspended until receipt of
payment.

 

If you have any queries about the processing of your request then please
do not hesitate to contact me. 

 

It is important that you include the FOI reference number in the subject
line of all electronic correspondence related to this request.

If you are responding to an existing request, providing more information
or asking for more information

Your email will be automatically queued to your case (provided you have
included the case reference inside of square brackets (e.g. [F12/XXX] )
If you have not done so, we will try to manually allocate your email to
your case (we may have to contact you for the case reference).

If you have emailed for any other reason

If your email is not related to requests for information under FOI, EIR or
Data Protection Act, we will try to make sure it is passed to the correct
person or department.  We may have to contact you for further information.
 

eastherts@infreemation.co.uk, East Hertfordshire District Council

Thank you for your request for information, this has now been processed
and the information that we hold is enclosed.

Can you please disclose information regarding the council’s use of (GIS)
software to store and use information of all public-space elements like
trees and roads?
 We store data relating to grounds features such as grass, shrubs and
hedges on our customer enquiry system supplied by Yotta (formerly
Mayrise).  This system is used to plot the location and record the volume
of these features providing information to deal with customer enquiries
and to drive the bill of quantities in the grounds maintenance contract. 

Specifically, can you disclose:
1. What (GIS) software do you use? (name and provider of the software
used) Mapinfo (pitney bowes) Swiftmap (datapro)
Also Yotta (Mayrise) and MyTrees
2.            What services/ departments are using the software? Planning,
land charges, operations
3.            Do you also use the (GIS) software to inspect trees and
roads in your public space? Tree preservation orders are marked on GIS
Our arboricultural risk management inspection contractor uses GIS to map
the location of trees and to manage information relating to their
condition and management.  This system is MyTrees.
If not, how do you inspect trees and roads in your public space?
East Herts Council has no responsibility for managing roads.  That
function is delivered by Hertfordshire County Council.  Highway verges are
maintained by East Herts Council under an agency agreement including grass
cutting, shrub and hedge pruning on their behalf as part of our grounds
maintenance contract.
4.            Do you use the (GIS) software in your tender procedure?
No, not to manage any tender processes.  GIS data such as the location of
trees and shrubs may be provided to tenderers in relation to those
contracts which require such detail, e.g. the grounds maintenance
contract.
5.            How do you organize the maintenance for trees and roads in
your public space?
The maintenance of trees is organised through the services of a specialist
contractor that inspects trees categorised into two zones on a regular
basis and provides recommendations for work according to their condition
and potential risk.  These recommendations are prioritised, grouped into
geographical packages and tendered to ensure tree works are carried out in
a timely way to keep the Council’s trees in a safe condition, minimising
risk to the public.
East Herts Council has no responsibility for managing roads.  That
function is delivered by Hertfordshire County Council.

If you have any queries or complaint about the processing of your request
please do not hesitate to contact me.

 

Alternatively for more information on the Freedom of Information Act
contact the Information Commissioner at:

Information Commissioners Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone 01625 545 700

https://ico.org.uk/

 

It is important that you include the above FOI reference number on all
correspondence related to this request.

 

Thank you for your request.

 

 

Information Management Team
East Herts Council
www.eastherts.gov.uk
Telephone: +44 (0)1279 655261
Wallfields, Pegs Lane, Hertford, SG13 8EQ.

*Please note: Information released under the Freedom of Information Act
may also be published on our website, along with details of the intitial
request.