Information on your ICT setup

The request was successful.

Dear Tonbridge and Malling Borough Council,

Good afternoon my name is Simon Williams from Logicalis UK; we are an ICT Solutions Provider
I would like to understand a bit more about your current Hardware and Infrastructure. Below is a list of information I would like to know, so as to understand more about your setup.

1) Your current corporate networking provider (E.G HP, Cisco)
2) Your IP telephony and comms provider (E.G Cisco, Mitel)
3) What Security Provider you use (E.G Mcafee, Checkpoint, Juniper)
4) Enterprise performance Management (E.G CA)
5) Your Data Management
6) Your Enterprise Computing (E.G Veglen, Toshiba, SUN boxes)
7) If you have a managed service and if so who provides it and when it is renewed? (2e2, Cisco)

Any information would be much appreciated

Yours faithfully,

Simon

Tonbridge and Malling Borough Council

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Tonbridge & Malling Borough Council, including:
Larkfield Leisure Centre
The Angel Centre
Tonbridge Swimming Pool
Poult Wood Golf Centre
Tonbridge Castle

Janet Chittenden, Tonbridge and Malling Borough Council

Dear Simon Williams

Thank you for your e-mail, requesting that certain information is made
available to you under the Freedom of Information Act 2000. The Council
has now started to process your request.

The Council always aims to disclose information as quickly as possible.
However, if for some reason we cannot complete your request within 20
working days (ie by 8 September 2011) we will write to you again before
that date to explain why and to let you know when you will receive the
information. Please remember that documents sent by post may take few
extra days to reach you.

The Council will normally disclose all the information which you have
requested unless there is a good reason for not doing so. Under the Act,
some types of information may be exempt from the duty to disclose it.
Some of the exemptions are "absolute" and some only apply where it is in
the public interest not to disclose the information. If any information
will not be disclosed because it is exempt, we will write to you and
explain why. Please note that, whilst the Council will disclose documents
which already exist and which contain the information which you have
requested, the Council is not required to compile documents specifically
to deal with your request.

Once the information has been identified, the Council can also ask that
you pay a fee to cover the costs of any printing, photocopying, postage,
etc., for processing and delivering the information to you. If the cost
of collating the information you have requested costs the Council more
than £450 you will also have to pay this charge. Details of any fee to
be paid will be notified to you as soon as possible.

Please quote the reference number FOI 11/281 in any future correspondence
about this request.

If you have a complaint about the way the Council has handled your request
for information you may use the Council's complaints procedure, which is
available on the Council's website. If, after using this procedure, you
remain unhappy with the way the Council has dealt with your request you
may ask the Information Commissioner to review the case.

Adrian Stanfield

Chief Solicitor and Freedom of Information Co-Ordinator

website: www.tmbc.gov.uk

>>> Simon <[FOI #82331 email]> 10/08/2011 12:44 >>>
Dear Tonbridge and Malling Borough Council,

Good afternoon my name is Simon Williams from Logicalis UK; we are
an ICT Solutions Provider
I would like to understand a bit more about your current Hardware
and Infrastructure. Below is a list of information I would like to
know, so as to understand more about your setup.

1) Your current corporate networking provider (E.G HP, Cisco)
2) Your IP telephony and comms provider (E.G Cisco, Mitel)
3) What Security Provider you use (E.G Mcafee, Checkpoint, Juniper)
4) Enterprise performance Management (E.G CA)
5) Your Data Management
6) Your Enterprise Computing (E.G Veglen, Toshiba, SUN boxes)
7) If you have a managed service and if so who provides it and when
it is renewed? (2e2, Cisco)

Any information would be much appreciated

Yours faithfully,

Simon

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Alan Burch, Tonbridge and Malling Borough Council

Dear Simon,

I am responding to your Freedom of Information request below and my
answers are against each of your questions.

If you have a complaint about the way the Council has handled your request
for information you may use the Council's complaints procedure, which is
available on the Council's website. If, after using this procedure, you
remain unhappy with the way the Council has dealt with your request you
may ask the Information Commissioner to review the case.

Yours sincerely
Alan Burch

Alan Burch
Information Technology Manager
Tonbridge & Malling Borough Council
Gibson Building, Gibson Drive, Kings Hill, West Malling, Kent, ME19 4LZ
Tel: 01732 876115
Fax: 01732 842170
[email address]
www.tmbc.gov.uk

>>> Simon <[FOI #82331 email]> 10/08/2011 12:44 >>>
Dear Tonbridge and Malling Borough Council,

Good afternoon my name is Simon Williams from Logicalis UK; we are
an ICT Solutions Provider
I would like to understand a bit more about your current Hardware
and Infrastructure. Below is a list of information I would like to
know, so as to understand more about your setup.

1) Your current corporate networking provider (E.G HP, Cisco) -
Cisco.
2) Your IP telephony and comms provider (E.G Cisco, Mitel) - Aastra
maintained by Damovo.
3) What Security Provider you use (E.G Mcafee, Checkpoint, Juniper) -
Symantec, Sophos, Checkpoint, Juniper.
4) Enterprise performance Management (E.G CA) - None.
5) Your Data Management - Oracle, SQL Server.
6) Your Enterprise Computing (E.G Veglen, Toshiba, SUN boxes) - Stone
(PCs), HP (servers), NetApp (SAN).
7) If you have a managed service and if so who provides it and when
it is renewed? (2e2, Cisco) - The only managed service we have is
provision of a wide area network by Kent Public Services Network (part of
Kent County Council) and it is renewed on an annual basis in April.

Any information would be much appreciated

Yours faithfully,

Simon

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