Information on software systems used within Fire and Rescue Services

The request was successful.

Dear South Wales Fire & Rescue Service,

I am researching the use of Computer Aided Facilities Management (CAFM) and/or Integrated Workplace Management System (IWMS) in the public sector. Under the Freedom of Information Act (FOI) I would welcome a response to the following questions:

• Which CAFM/IWMS systems are used in the organisation?
• When did this contract start and when does it end?
• What are the organisations plans at the end of contract?
• What are the contract values?
• Who is the senior operational contact responsible for this contract and can you provide contact details?
• Which of the following functionalities does the organisation use? Can you also indicate if these are incorporated within the software system? If no, please elaborate.
o Planned & Reactive Maintenance
o Asset Management
o Property Management
o Lease Agreements
o Health & Safety
o Project Management
o Condition Surveys
• Are there any limitations with the existing software system? Please elaborate.
• Are there any upcoming plans for the adoption of new technologies or solutions? Please elaborate.

Yours faithfully,

Olivia Smith

Information Governance, South Wales Fire & Rescue Service

1 Attachment

IG002778 - Freedom of Information – Acknowledgement

 

Dear Olivia Smith,

I write to confirm that your request below is now being progressed in
accordance with the Freedom of Information Act 2000. In line with this
legislation, it will be our aim to respond to this request within 20
working days. If for any reason, we are unable to progress within this
timeframe we will contact you as soon as possible.

Please quote reference number IG002778 on any correspondence.

 

Kind Regards,

Ben

 

Ben Chessell Ben Chessell

Swyddog Gweinyddol Administrative Officer

Llywodraethu Gwybodaeth Information Governance

Ffôn: 01443 232529 Telephone: 01443 232529

E-bost: [1][email address] E-mail:
[3][email address]
 
 
[2]www.decymru-tan.gov.uk
[4]www.southwales-fire.gov.uk
 

 

 

-- Mae'r neges e-bost hon ac unrhyw ffeiliau sydd ynghlwm wrthi yn gwbl
gyfrinachol ac wedi'u bwriadu at sylw y person neu sefydliad y maent wedi
eu cyfeirio ato yn unig. Na chaniateir i chi adolygu, ailanfon, lledaenu
na defnyddio'r wybodaeth uchod ar unrhyw gyfrif: peidiwch a chymryd unrhyw
gamau o ganlyniad a gan ddibynnu arni. Os ydych wedi derbyn y neges e-bost
hon ar gam, wnewch chi hysbysu'r anfonydd ar unwaith a dileu'r e-bost a'i
chynnwys oddi ar eich system os gwelwch yn dda. Barn neu safbwyntiau'r
awdur yw'r rhai a fynegir yn y neges e-bost hon ac nid ydynt yn adlewyrchu
o anghenraid barn neu safbwyntiau Gwasanaeth Tan Ac Achub De Cymru onis
dywedir yn bendant fel arall. Bydd pob eitem o bost a anfonir i'r
cyfeiriad hwn yn cael ei monitro gan sustem e-bost corfforaethol y
Gwasanaeth Tan ac efallai y caiff ei harchwilio gan berson arall, sy ddim
o reidrwydd y derbynnydd gwreiddiol, er mwyn dod o hyd i ddefnydd o
ddeunydd anaddas neu dorri rheolau polisiau. Os nad yw hyn yn dderbyniol i
chi, peidiwch a defnyddio'r dull yma o gyfathrebu a Gwasanaeth Tan Ac
Achub De Cymru. Rydym yn croesawu gohebiaeth yn y Gymraeg a’r Saesneg -
byddwn yn ymateb yn gyfartal i’r ddau ac yn ateb yn eich dewis iaith heb
oedi. This e-mail and any files transmitted with it are confidential and
intended solely for the use of the recipient(s) only. Any review,
retransmission, dissemination or other use of, or taking any action in
reliance upon this information by persons or entities other than the
intended recipient(s) is prohibited. If you have received this e-mail in
error please notify the sender immediately and destroy the material
whether stored on a computer or otherwise. Any views or opinions presented
within this e-mail are solely those of the author and do not necessarily
represent those of South Wales Fire and Rescue Service, unless otherwise
specifically stated. All mail sent to and from this address will be
monitored by our corporate e-mail system and may be scrutinised by persons
other than the addressee for unsuitable content or contraventions of
policy. If this is unacceptable to you please do not use this method of
communication with the South Wales Fire and Rescue Service. We welcome
correspondence in Welsh and English - we will respond equally to both and
will reply in your language of choice without delay.

References

Visible links
1. mailto:[email address]
2. http://www.decymru-tan.gov.uk/
3. mailto:[email address]
4. http://www.southwales-fire.gov.uk/

Information Governance, South Wales Fire & Rescue Service

2 Attachments

Dear Olivia Smith,

 

Please find attached our response to your Freedom of Information Request.

 

If you have any questions, please don’t hesitate to ask.

 

Kind Regards,

Ben

 

Ben Chessell Ben Chessell

Swyddog Gweinyddol Administrative Officer

Llywodraethu Gwybodaeth Information Governance

Ffôn: 01443 232529 Telephone: 01443 232529

E-bost: [1][email address] E-mail:
[3][email address]
 
 
[2]www.decymru-tan.gov.uk
[4]www.southwales-fire.gov.uk
 

 

 

-- Mae'r neges e-bost hon ac unrhyw ffeiliau sydd ynghlwm wrthi yn gwbl
gyfrinachol ac wedi'u bwriadu at sylw y person neu sefydliad y maent wedi
eu cyfeirio ato yn unig. Na chaniateir i chi adolygu, ailanfon, lledaenu
na defnyddio'r wybodaeth uchod ar unrhyw gyfrif: peidiwch a chymryd unrhyw
gamau o ganlyniad a gan ddibynnu arni. Os ydych wedi derbyn y neges e-bost
hon ar gam, wnewch chi hysbysu'r anfonydd ar unwaith a dileu'r e-bost a'i
chynnwys oddi ar eich system os gwelwch yn dda. Barn neu safbwyntiau'r
awdur yw'r rhai a fynegir yn y neges e-bost hon ac nid ydynt yn adlewyrchu
o anghenraid barn neu safbwyntiau Gwasanaeth Tan Ac Achub De Cymru onis
dywedir yn bendant fel arall. Bydd pob eitem o bost a anfonir i'r
cyfeiriad hwn yn cael ei monitro gan sustem e-bost corfforaethol y
Gwasanaeth Tan ac efallai y caiff ei harchwilio gan berson arall, sy ddim
o reidrwydd y derbynnydd gwreiddiol, er mwyn dod o hyd i ddefnydd o
ddeunydd anaddas neu dorri rheolau polisiau. Os nad yw hyn yn dderbyniol i
chi, peidiwch a defnyddio'r dull yma o gyfathrebu a Gwasanaeth Tan Ac
Achub De Cymru. Rydym yn croesawu gohebiaeth yn y Gymraeg a’r Saesneg -
byddwn yn ymateb yn gyfartal i’r ddau ac yn ateb yn eich dewis iaith heb
oedi. This e-mail and any files transmitted with it are confidential and
intended solely for the use of the recipient(s) only. Any review,
retransmission, dissemination or other use of, or taking any action in
reliance upon this information by persons or entities other than the
intended recipient(s) is prohibited. If you have received this e-mail in
error please notify the sender immediately and destroy the material
whether stored on a computer or otherwise. Any views or opinions presented
within this e-mail are solely those of the author and do not necessarily
represent those of South Wales Fire and Rescue Service, unless otherwise
specifically stated. All mail sent to and from this address will be
monitored by our corporate e-mail system and may be scrutinised by persons
other than the addressee for unsuitable content or contraventions of
policy. If this is unacceptable to you please do not use this method of
communication with the South Wales Fire and Rescue Service. We welcome
correspondence in Welsh and English - we will respond equally to both and
will reply in your language of choice without delay.

References

Visible links
1. mailto:[email address]
2. http://www.decymru-tan.gov.uk/
3. mailto:[email address]
4. http://www.southwales-fire.gov.uk/