Information on reporting of security incidents

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Dear Department of Health,

Please could you tell me if the Department of Health has a mechanism and policy for (a) staff and (b) members of the public to report security incidents*, and what that mechanism/policy is. This should include whether there is a mechanism for these two groups to report incidents anonymously.

*Security incidents should include

(i) The loss of paperwork or electronic equipment containing restricted or confidential personal or commercial information

(ii) The discussion of restricted or confidential personal or commercial information in inappropriate locations such as on public transport.

(iii) The storage in physical locations or on non-secure computer drives of restricted or confidential personal or commercial information

(iv) Unauthorised access by persons or vehicles to DoH office or unauthorised access to DoH computers

Yours faithfully,

Emily Shaw

Department of Health and Social Care

Thank you for your email.

Where a reply is appropriate we aim to send one within 20 working days.

If your enquiry is about a medical matter, please contact NHS Direct on
0845 4647 or visit [1]NHS Choices, or contact your GP surgery.

For the latest on swine flu, please visit [2]the National Pandemic Flu
Service (NPFS) or call 0800 1 513 100.

For general health information you may also find it helpful to refer to
[3]Directgov, the UK Government's Official information website, or the
Department of Health website's [4]Frequently Asked Questions.

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Communications via the GSi may be automatically logged, monitored and/or
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References

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1. http://www.nhs.uk/
2. http://www.direct.gov.uk/pandemicflu/
3. http://www.direct.gov.uk/en/index.htm
4. http://www.dh.gov.uk/en/FAQ/index.htm

Department of Health and Social Care

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Communications via the GSi may be automatically logged, monitored and/or
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Dear Department of Health,

Thank you for your reply. Please can you give details about the "whistleblowing policy" that you mentioned, such as how information on this policy is communicated to staff and what assurances you offer whistleblowers.

Yours faithfully,

Emily Shaw

Department of Health and Social Care

Thank you for your email.

Where a reply is appropriate we aim to send one within 20 working days.

If your enquiry is about a medical matter, please contact NHS Direct on
0845 4647 or visit [1]NHS Choices, or contact your GP surgery.

For the latest on swine flu, please visit [2]the National Pandemic Flu
Service (NPFS) or call 0800 1 513 100.

For general health information you may also find it helpful to refer to
[3]Directgov, the UK Government's Official information website, or the
Department of Health website's [4]Frequently Asked Questions.

show quoted sections

Communications via the GSi may be automatically logged, monitored and/or
recorded for legal purposes.

References

Visible links
1. http://www.nhs.uk/
2. http://www.direct.gov.uk/pandemicflu/
3. http://www.direct.gov.uk/en/index.htm
4. http://www.dh.gov.uk/en/FAQ/index.htm

Department of Health and Social Care

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Email Content stored in attached file 'Long_Email_Body_06_01_2010.html'.

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Communications via the GSi may be automatically logged, monitored and/or
recorded for legal purposes.

Barbara Richards left an annotation ()

Is a school for disabled children being taken to a prison for PE lessons without their parents knowledge and consent considered to be a security issue? I am having trouble finding a department which will take my complaint seriously.