Information on parking tickets and fines

Steve Brett made this Freedom of Information request to Derbyshire County Council

The request was successful.

From: Steve Brett

23 May 2011

Dear Derbyshire County Council,

1. I would like to request the raw data set of parking tickets
issued in the name of the council broken down by:
o date
o time
o location
o reason for fine
o current status of case
o next status of case
o transaction details (ie. date, time and method of payments made)
o fine amount
o officer ID

I would like 5 years of data but I understand that electronic data
may not exist this far back. If this is the case, please supply
data as far back as you are able.

Ideally I would like the location unit to be 'street' or geocoded
but if this is not practical then under your section 16 duty to
advise and assist I would expect you to contact me to discuss how
you record this geospatial data so that I may narrow my request in
a way that works for both of us.

2. I would also like to request any information regarding
‘reward’/bonus schemes/contracts in place for your parking
enforcement officers. This is envisaged to cover the details of any
systems, including (where bonuses are paid) the amount per officer
per year, for the last five years.

As a supplementary, under section 16, I would also ask that you
provide some detail about the recording processes of this parking
information. E.g. What software is used? What data fields are
recorded? What other data sets it links to, etc.

If this information is held by an outside contractor then it is
your responsibility under the FOIA to obtain that information.

If it is held by another public body then please can you inform me
of this and if possible transfer the request to that public body.
My preferred format to receive this information is by electronic
means. For both parts I would like the response to be in the form
of a raw text file, tab delimited, with text qualifiers where
required.

If you need any clarification of this request or if it is too broad
in any way please feel free to email me. If some parts of this
request are more difficult to answer than others please release the
answerable material as it is available rather than hold up the
entire request for the contested data.

If FOI requests of a similar nature have already been asked could
you please include your responses to those requests. I would be
grateful if you could confirm in writing that you have received
this request, and I look forward to hearing from you within the
20-working day statutory time period.

Yours faithfully,

Steve Brett

Yours faithfully,

Steve Brett

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From: Contact Centre (Chief Executives)
Derbyshire County Council

23 May 2011

Dear Mr Brett

Thank you for contacting Derbyshire County Council. I have forwarded
your email to our Freedom of Information team for reply.

Regards,

Helen.
Call Derbyshire Administrator.
Call Derbyshire - 08456 058 058

Please address all replies to [Derbyshire County Council request email]

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Please Note:

This email is confidential, may be legally privileged and may contain personal views that are not the views of Derbyshire County Council. It is intended solely for the addressee. If this email was sent to you in error please notify us by replying to the email. Once you have done this please delete the email and do not disclose, copy, distribute, or rely on it.

Under the Data Protection Act 1998 and the Freedom of Information Act 2000 the contents of this email may be disclosed.

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From: Barnes,Jenny (Corporate Resources)
Derbyshire County Council

25 May 2011

Dear Mr Brett,

Thank you for your below enquiry received by us on 23rd May 2011.

We will be dealing with your request under the terms of the Freedom of
Information Act 2000 and/or Environmental Information Regulations 2004
as appropriate.

In accordance with the above, the deadline replying to you is 20 working
days from receipt of your request, this being 21st June 2011. However we
will endeavour to deal with your request promptly and, if possible,
before this date.

If you do not wish us to deal with your request under the terms of the
Freedom of Information Act 2000 or have any questions or comments,
please contact me on telephone number 01629 538460.

Kind regards

Jenny Barnes
Access to Information Officer
Solicitor for
John McElvaney, Director of Legal Services
Corporate Resources
County Hall
Matlock

Direct Line: 016295 38373
Voip: 38373

-----Original Message-----
From: Steve Brett [mailto:[FOI #72330 email]]
Sent: 23 May 2011 11:13
To: Contact Centre (Chief Executives)
Subject: Freedom of Information request - Information on parking tickets
and fines

Dear Derbyshire County Council,

1. I would like to request the raw data set of parking tickets
issued in the name of the council broken down by:
o date
o time
o location
o reason for fine
o current status of case
o next status of case
o transaction details (ie. date, time and method of payments made)
o fine amount
o officer ID

I would like 5 years of data but I understand that electronic data
may not exist this far back. If this is the case, please supply
data as far back as you are able.

Ideally I would like the location unit to be 'street' or geocoded
but if this is not practical then under your section 16 duty to
advise and assist I would expect you to contact me to discuss how
you record this geospatial data so that I may narrow my request in
a way that works for both of us.

2. I would also like to request any information regarding
'reward'/bonus schemes/contracts in place for your parking
enforcement officers. This is envisaged to cover the details of any
systems, including (where bonuses are paid) the amount per officer
per year, for the last five years.

As a supplementary, under section 16, I would also ask that you
provide some detail about the recording processes of this parking
information. E.g. What software is used? What data fields are
recorded? What other data sets it links to, etc.

If this information is held by an outside contractor then it is
your responsibility under the FOIA to obtain that information.

If it is held by another public body then please can you inform me
of this and if possible transfer the request to that public body.
My preferred format to receive this information is by electronic
means. For both parts I would like the response to be in the form
of a raw text file, tab delimited, with text qualifiers where
required.

If you need any clarification of this request or if it is too broad
in any way please feel free to email me. If some parts of this
request are more difficult to answer than others please release the
answerable material as it is available rather than hold up the
entire request for the contested data.

If FOI requests of a similar nature have already been asked could
you please include your responses to those requests. I would be
grateful if you could confirm in writing that you have received
this request, and I look forward to hearing from you within the
20-working day statutory time period.

Yours faithfully,

Steve Brett

Yours faithfully,

Steve Brett

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Derbyshire County Council works to improve the lives of local people by delivering high quality services.
You can find out more about us by visiting 'www.derbyshire.gov.uk'. If you want to work for us go to our job pages on 'www.derbyshire.gov.uk/jobs'. You can register for e-mail alerts, download job packs and apply on-line.

******************************************************************************
Please Note:

This email is confidential, may be legally privileged and may contain personal views that are not the views of Derbyshire County Council. It is intended solely for the addressee. If this email was sent to you in error please notify us by replying to the email. Once you have done this please delete the email and do not disclose, copy, distribute, or rely on it.

Under the Data Protection Act 1998 and the Freedom of Information Act 2000 the contents of this email may be disclosed.

Derbyshire County Council reserves the right to monitor both sent and received emails.

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From: Tucker,Rebekah (Environmental Services)
Derbyshire County Council

26 May 2011

Dear Mr Brett

Thank you for your request for information about parking tickets, which we
received on 23/05/11. We are dealing with your request under the Freedom
of Information Act 2000.

We want to be as open as possible in answering requests, and to help
people obtain the information they are looking for, therefore I must ask
if you could confirm

1. Please can you clarify what you mean by supplementary, under section
16, I would also ask that you

provide some detail about the recording processes of this parking
information. E.g. What software is used?

What data fields are recorded? What other data sets it links to, etc.

Once I have received this clarification, I will action your request
accordingly.

As required by the legislation, we aim to answer your request within 20
working days from the date, that all the required information is
held concerning your request, this includes any clarification that as had
to be sought.

If for any reason, we are unable to meet the deadline we will keep you
fully informed of the reasons for this.

If you have any queries about this email please contact me.

Rebekah Tucker (on behalf of Tracey Frost)

Business Services Assistant

Environmental Services

Derbyshire County Council

01629 539180 Ext: 39180

Tracey Frost

Business Services Officer

Environmental Services

tel 01629 538590 ext 38590

Think before you print! Save energy and paper. Do you really need to print
this email?

Derbyshire County Council works to improve the lives of local people by
delivering high quality services. You can find out more about us by
visiting 'www.derbyshire.gov.uk'. If you want to work for us go to our job
pages on 'www.derbyshire.gov.uk/jobs'. You can register for e-mail alerts,
download job packs and apply on-line.

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Please Note
This email is confidential, may be legally privileged and may contain
personal views that are not the views of Derbyshire County Council. It is
intended solely for the addressee. If this email was sent to you in error
please notify us by replying to the email. Once you have done this please
delete the email and do not disclose, copy, distribute, or rely on it.
Under the Data Protection Act 1998 and the Freedom of Information Act 2000
the contents of this email may be disclosed.

Derbyshire County Council reserves the right to monitor both sent and
received emails.

--------------------------------------------------------------------------

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From: Steve Brett

2 June 2011

Dear Rebekah

With regard to my question, I would like to know some information
regarding the way the data is collected and recorded. As this is
not "data" in the strict sense, I believe that this is classed as a
supplementary question.

Ideally I would like to know how you record the data on the parking
tickets - is it via a handheld terminal with GPS or manually
transcribing tickets issued by hand? What software do you use to
manage the ticket process and what data is stored? Do you link
records to any other data held by the council?

I trust that this answers your question.

Yours sincerely,

Steve Brett

Link to this

From: Frost,Tracey (Environmental Services)
Derbyshire County Council

23 June 2011


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Ian Stephenson

Strategic Director - Environmental Services

Derbyshire County Council

County Hall, Matlock

Derbyshire DE4 3AG

Council Switchboard 01629 580000

Extension 38590

Direct Dial 01629 538590

Ask for Tracey Frost

Our ref ES 1137

Your ref: WDTK Parking Tickets

Date: 23/06/11

Email [email address]

Dear Mr Brett

In response to your request for information which as been dealt with under
the Freedom of Information Act 2000 / Environmental Information
Regulations 2004, you asked

1. I would like to request the raw data set of parking tickets issued in
the name of the council broken down by:

o date

o time

o location

o reason for fine

o current status of case

o next status of case

o transaction details (i.e. date, time and method of payments made)

o fine amount

o officer ID

I would like 5 years of data but I understand that electronic data may not
exist this far back. If this is the case, please supply

data as far back as you are able.

Ideally I would like the location unit to be 'street' or geo-coded but if
this is not practical then under your section 16 duty to

advise and assist I would expect you to contact me to discuss how you
record this geospatial data so that I may narrow my request in a way that
works for both of us.

Please see the attached excel spreadsheet.

2. I would also like to request any information regarding `reward'/bonus
schemes/contracts in place for your parking

enforcement officers. This is envisaged to cover the details of any
systems, including (where bonuses are paid) the amount per officer per
year, for the last five years.

As a supplementary, under section 16, I would also ask that you provide
some detail about the recording processes of this parking

information. E.g. what software is used? What data fields are recorded?
What other data sets it links to, etc.

Clarification received regarding last part of question 2.

With regard to my question, I would like to know some information
regarding the way the data is collected and recorded. As this is not
"data" in the strict sense, I believe that this is classed as a
supplementary question.

Ideally I would like to know how you record the data on the parking
tickets - is it via a handheld terminal with GPS or manually transcribing
tickets issued by hand? What software do you use to manage the ticket
process and what data is stored? Do you link records to any other data
held by the council?

Derbyshire County Council (DCC) uses a programme called Chipside. The
Civil Enforcement Officer's (CEOs) record all the data on a handheld, and
they then take a photo with a normal digital camera. Penalty Charge
Notices are then issued from the handheld via a mobile printer. At the
end of their shift the handheld, and camera, are downloaded to Chipside
where the back office staff can see all the data on observations as well
as the photographs that have been taken of each case. There is no GPS on
the handhelds, but we are able to monitor the locations of CEOs via GPs
through their phones/radios.

We store the following data, the Vehicle Registration Number, the address
of the registered keeper once known via DVLA or appeal, observation times,
and valve positions if in limited waiting bays.

These systems are not linked to any other data base.

I hope that the above now answers your request. However should you wish
the outcome to be reviewed, please follow the procedure as set out below:-

Stage 1:

In the first instance, please send in your comments, and wherever
possible, a copy of your request and the covering letter enclosing the
information or refusing your request, to:-

Or via post to: Jenny Barnes

Access to Information Officer

Legal Services Division"

Derbyshire County Council

County Hall

Matlock

DE4 3AG

Email: [1][email address]

Stage 2:

After completing the above procedure, if you wish to challenge the
decision further, then you have a right to contact the Information
Commissioner's Office as follows:

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire SK9 5AF

Telephone: Tel: 0303 123 1113/Fax: 01625 524510

ICO Weblink: [2]http://www.ico.gov.uk/complaints.aspx

Should you have further questions or queries, please do not hesitate to
get in contact.

Yours sincerely

Tracey Frost

Business Services Officer

Environmental Services

tel 01629 538590 ext 38590

Think before you print! Save energy and paper. Do you really need to print
this email?

Derbyshire County Council works to improve the lives of local people by
delivering high quality services. You can find out more about us by
visiting 'www.derbyshire.gov.uk'. If you want to work for us go to our job
pages on 'www.derbyshire.gov.uk/jobs'. You can register for e-mail alerts,
download job packs and apply on-line.

--------------------------------------------------------------------------

Please Note
This email is confidential, may be legally privileged and may contain
personal views that are not the views of Derbyshire County Council. It is
intended solely for the addressee. If this email was sent to you in error
please notify us by replying to the email. Once you have done this please
delete the email and do not disclose, copy, distribute, or rely on it.
Under the Data Protection Act 1998 and the Freedom of Information Act 2000
the contents of this email may be disclosed.

Derbyshire County Council reserves the right to monitor both sent and
received emails.

--------------------------------------------------------------------------

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2. http://www.ico.gov.uk/complaints.aspx

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