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Information on London buses (organizational structure, employees etc.)

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Dear Transport for London,

Could you also please help with the following questions:

1) What number of employees in TfL and London Buses and what kind of responsibilities they hold (org. structure and number of employees per org. unit, as well as main functions of this unit)? Please, share a methodology how do you define an number of employees needed.
2) Could you, please, share the Mayor's decision and the reasoning under making TfL in the form of company and not authority (part of London Government)?
3) Please, could you share a methodology of defining new bus route (if it is needed and its characteristics: stops, number of buses, ect.), and its number of future trips?
4) Does London buses or any other authority use Intelligent transportation system (ITS) in public bus regulation? If so, what was the reasoning behind its implementation? What are the benefits of its implementation?

Yours faithfully,
Katya Kei

FOI, Transport for London

Dear Ms Kei

TfL Ref: 1260-1415

Thank you for your email received by Transport for London (TfL) on 30 October 2014. I am sorry for the delay in getting back to you.

Your request will be processed in accordance with the requirements of the Freedom of Information Act and TfL’s information access policy.

A response will be provided to you by 27 November 2014.

In the meantime, if you would like to discuss this matter further, please do not hesitate to contact me.

Yours sincerely

Jasmine Howard
FOI Case Officer
FOI Case Management Team
General Counsel
Transport for London

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FOI, Transport for London

2 Attachments

Dear Ms Kei

 

TfL Ref: 1260-1415

 

Thank you for your email received by us on 30 October 2014 asking for
information about our organisational structure, methodology of bus routes
and using an intelligent transportation system for managing these
services.

 

Your request has been considered in accordance with the requirements of
the Freedom of Information Act and our information access policy.  I can
confirm that we hold some of the information you require. You asked for:

 

1) What number of employees in TfL and London Buses and what kind of
responsibilities they hold (org. structure and number of employees per
org. unit, as well as main functions of this unit)? Please, share a
methodology how do you define a number of employees needed.

 

The attached spreadsheet lists the number of TfL staff per organisational
unit, the organisational unit structure in place and their job titles. The
grand totals are inclusive of the London Buses (except bus drivers which
are employed directly by the operating companies) and Dial a Ride
directorates.

I can advise that no methodology on defining the number of staff required
per organisation unit is used since this is driven by the budget each
department has linked to what they have to deliver, therefore such
decisions are made are made by the department in question. A top-level
organisation chart with their budgets from the previous financial year are
published here on our website:
[1]http://www.tfl.gov.uk/corporate/publicat...

 

2)  Could you, please, share the Mayor's decision and the reasoning under
making TfL in the form of company and not authority (part of London
Government)?

 

Transport for London is a local government organisation, not a company.
The following link explains how we are run as a statutory body created by
the Greater London Authority Act 1999:
[2]http://www.tfl.gov.uk/corporate/about-tf...

 

3)  Please, could you share a methodology of defining new bus route (if it
is needed and its characteristics: stops, number of buses, ect.), and its
number of future trips?

 

Please refer to our Guidelines for Planning Bus Services for further
information at:
[3]http://www.tfl.gov.uk/cdn/static/cms/doc...

 

4)  Does London buses or any other authority use Intelligent
transportation system (ITS) in public bus regulation? If so, what was the
reasoning      

     behind its implementation? What are the benefits of its
implementation?

 

Yes, every bus running a route for TfL has an AVL (Automatic Vehicle
Location) system on board. The business case behind its implementation
centred on two main benefits, firstly, the provision of Service Control
screens for bus dispatchers managing routes. The Service Control screens
enable the dispatcher to see the positions of the buses on the routes he
or she is responsible for, together with headway and schedule adherence.
The system also provides dispatchers with radio contact with bus drivers;
thereby enabling more efficient route management through such technology.
The business case’s second main element focused on providing real time bus
arrival predictions at bus stops and the AVL system generates these
predictions.

 

The two aforementioned benefits, which the business case highlighted, are
two of the main advantages derived from the system.  There are two
additional benefits; improved voice radio communications between buses,
their control centres and with CentreComm, which provides emergency
responses to incidents that can be for example, diverting buses as
appropriate because of a road closure. The other plus is the ability to
monitor the contractual performance of bus operators running individual
routes. The accuracy of the AVL system is such that it records headway,
schedule adherence and mileage and is used to administer payments to
operators against the terms of their Quality Incentive Contracts.       

 

Please note where links to published information have been provide this is
in accordance with section 21 of the Freedom of Information Act whereby we
are not obliged to provide information if it is already accessible to you
elsewhere.

 

If this is not the information you are looking for, or if you are unable
to access it for any reason, please do not hesitate to contact me.

 

Please see the attached information sheet for details of your right to
appeal as well as information on copyright and what to do if you would
like to re-use any of the information we have disclosed.

 

Yours sincerely

 

 

Jasmine Howard

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

 

 

 

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