Information on IT services

Adam Campbell made this Freedom of Information request to West Lothian Council

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The request was successful.

Dear West Lothian Council,

Please pass this onto the person responsible for freedom of
information requests within the council

I would like to request the following breakdown of the Council’s
ICT support, hardware and maintenance costs :

A list of the models of the physical servers, storage devices, tape
libraries, network switches and routers under support contracts; as
well as the cost and duration of said contracts, with start and end
dates and service level associated with the equipment. Could you
also supply the names of the suppliers of aforementioned support
services, the dates the contracts expire, and the name of the
person / persons within your organisation who are responsible for
the maintenance support contracts.

Yours faithfully,

Adam Campbell

Customer Service, West Lothian Council

Thank you for emailing Customer Service; We will endeavour to respond to
your enquiry within 24 hours.

 

Regards

Customer Service

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http://www.westlothian.gov.uk

West Lothian Council

Dear What Do They Know
Information Request
Reference no. 101004146000

I refer to your request for information dated 25/02/2014 .

Your request has been logged and transferred to the appropriate Information Liaison Officer (ILO), who will provide a response to your request in most cases within 20 working days.

Should the ILO require further information to process your request then they will contact you directly. If you require further assistance then please do not hesitate to contact us.

Kind regards

West Lothian Council

Tel: 01506 280000
Email: [email address]
www.westlothian.gov.uk
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show quoted sections

Dunn, Carol, West Lothian Council

1 Attachment

DATA LABEL: INTERNAL ONLY

Dear Adam Campbell

 

Please find attached our response to your recent request for information.

 

Kind Regards

 

Carol Dunn

Records Manager

West Lothian Council

West Lothian Civic Centre

IT Services 1st Floor North

Howden South Road

LIVINGSTON

EH54 6FF

T: 01506 281496

[1][email address]

 

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West Lothian Council - Data Labels:

 

PROTECT: PRIVATE/CONFIDENTIAL - Contains Personal or Business Sensitive
Information for authorised personnel only

INTERNAL ONLY: Contains information for council staff only

PUBLIC: All information has been approved for public disclosure

CLASSIFIED: Contains information that is subject to HMG Classifications of
'Restricted' and above

 

Link to Information Handling Procedure:
http://webwest1.app.westlothian.gov.uk/i...

 

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This message, together with any attachments, is sent subject to the
following statements:

1. It is sent in confidence for the addressee only. It may
contain legally privileged information. The contents are
not to be disclosed to anyone other than the addressee.
Unauthorised recipients are requested to preserve this
confidentiality and to advise the sender immediately.
2. It does not constitute a representation which is legally
binding on the Council or which is capable of constituting
a contract and may not be founded upon in any proceedings
following hereon unless specifically indicated otherwise.

http://www.westlothian.gov.uk

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