Information on IT services

Adam Campbell made this Freedom of Information request to Fife Council

This request has been closed to new correspondence. Contact us if you think it should be reopened.

The request was successful.

Dear Fife Council,

Please pass this onto the person responsible for freedom of
information requests within the council

I would like to request the following breakdown of the Council’s
ICT support, hardware and maintenance costs :

A list of the models of the physical servers, storage devices, tape
libraries, network switches and routers under support contracts; as
well as the cost and duration of said contracts, with start and end
dates and service level associated with the equipment. Could you
also supply the names of the suppliers of aforementioned support
services, the dates the contracts expire, and the name of the
person / persons within your organisation who are responsible for
the maintenance support contracts.

Yours faithfully,

Adam Campbell

Fife Council

Dear Mr Campbell,


Thank you for your information request received on 24/02/2014 15:38 our reference: 6402. This is being dealt with in terms of the Freedom of Information (Scotland) Act 2002.

We are presently assessing your request and may be in touch soon to ask for further clarification or to offer advice and assistance if we are not able to fulfil your request in its present form.

The legislation allows us up to 20 working days from the date that we receive a valid request, including any clarification we require, to make a final response. We will be in touch within 20 working days of receipt of your initial request to provide our response or to seek clarification where necessary. We hope to provide you with the information you are looking for at an earlier date where possible.

Yours sincerely,

W Drylie

Karen Welsh, Fife Council

2 Attachments

Dear Mr Campbell,




I refer to your email dated and received 24/02/2014 15:38, our ref 6402.


I am pleased to enclose the information you requested and trust that it
meets your requirements.


If you are not satisfied with the way we have handled your request, you
have the right to request a review of the decision. Please write to: Chief
Legal Officer, Corporate Services, Fife House, North Street, Glenrothes,
KY7 5LT or e-mail to [email address] .The law provides for you to
make this request up to 60 working days from when we received your enquiry
or 40 working days from when you receive this correspondence whichever is
the later date. Where the outcome of the review fails to resolve the
matter to your complete satisfaction you have the right to apply to the
Scottish Information Commissioner for a decision.


Fife Council will consider and seek to resolve any request to the Chief
Legal Officer that falls outside these time scales.


Yours sincerely,





Karen Welsh

show quoted sections