Information on facilities management service provision

The request was successful.

Dear University of the West of Scotland,

I would be most grateful if you would provide me, under the Freedom of Information Act, the following information regarding your facilities management approach:

• How are facilities management services (hard FM, soft FM or TFM) handled across your estate?
- If any services are outsourced, which services and to which suppliers?
- What are the start dates and durations of these contracts, and which services are included in each?
- Is there an extension clause in the contract(s) and if so, what is the duration of the extension?
- Has a decision been made yet on whether the contract(s) are being either extended or renewed?
- What is the job title of the senior officer (outside of procurement) responsible for the contract(s)?

• Do you utilise any outsourced helpdesk or FM integrator services? If so, with which supplier(s)?

• Which software solution(s) are used to manage your corporate property/assets including facilities management (CAFM)?

Thank you for your help.

Yours faithfully,

Robert Parker

FOI, University of the West of Scotland

Dear Mr Parker

Please accept this email as an acknowledgement from the University of the West of Scotland of your recent Freedom of Information request noted below.

Your request for information is being considered and a response will be sent to you promptly and in any event not later than 20 working days as defined by the Freedom of Information (Scotland) Act 2002.

Kind regards

Freedom of Information Team
University of the West of Scotland

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FOI, University of the West of Scotland

1 Attachment

Dear Robert Parker

Please find attached the response from University of the West of Scotland to your recent FOI request.

Kind regards
Freedom of Information Team
University of the West of Scotland

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