Information on facilities management service provision

The request was refused by Teesside University.

Dear Teesside University,

I would be most grateful if you would provide me, under the Freedom of Information Act, the following information regarding your facilities management approach:

• How are facilities management services (hard FM, soft FM or TFM) handled across your estate?
- If any services are outsourced, which services and to which suppliers?
- What are the start dates and durations of these contracts, and which services are included in each?
- Is there an extension clause in the contract(s) and if so, what is the duration of the extension?
- Has a decision been made yet on whether the contract(s) are being either extended or renewed?
- What is the job title of the senior officer (outside of procurement) responsible for the contract(s)?

• Do you utilise any outsourced helpdesk or FM integrator services? If so, with which supplier(s)?

• Which software solution(s) are used to manage your corporate property/assets including facilities management (CAFM)?

Thank you for your help.

Yours faithfully,

Bob Wilkinson

LGS Information Legislation, Teesside University

Dear Requestor

We acknowledge receipt of your request for information as below.

Your request is being processed in accordance with the Freedom of Information Act 2000, under our reference number 21174. That Act requires that the response to your request is sent within 20 working days following receipt, subject to any clarification that may be necessary. Whilst we will endeavour to provide our response as soon as possible, it will be issued in accordance with the Act no later than 13 September 2021.

If you have any queries in the meantime, please contact us at [Teesside University request email]

Yours faithfully
Information Governance Team

Privacy Notice:
The Information Governance Team (IGT) will have access to all personal data you have provided as part of your application for access to information. This personal data is used to ensure that your request meets the criteria of the relevant legislation and to allow us to contact you about your request. The legal basis for this is article 6(1)(c) of the GDPR, which relates to processing necessary to comply with a legal obligation to which we are subject.

For further privacy information, including information about your rights and how to complain, please refer to the applicable University Privacy Notice on the University website www.tees.ac.uk

Information Governance Team
T: 01642 384020

Legal and Governance Services

tees.ac.uk
 

show quoted sections

LGS Information Legislation, Teesside University

2 Attachments

Dear Requestor

Please find attached Teesside University's response to your request for information.

Kind regards,

Information Governance Team
 
Legal and Governance Services

tees.ac.uk

show quoted sections