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Information on facilities management service provision

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Dear Roehampton University,

I would be most grateful if you would provide me, under the Freedom of Information Act, the following information regarding your facilities management approach:

• How are facilities management services (hard FM, soft FM or TFM) handled across your estate?
- If any services are outsourced, which services and to which suppliers?
- What are the start dates and durations of these contracts, and which services are included in each?
- Is there an extension clause in the contract(s) and if so, what is the duration of the extension?
- Has a decision been made yet on whether the contract(s) are being either extended or renewed?
- What is the job title of the senior officer (outside of procurement) responsible for the contract(s)?

• Do you utilise any outsourced helpdesk or FM integrator services? If so, with which supplier(s)?

• Which software solution(s) are used to manage your corporate property/assets including facilities management (CAFM)?

Thank you for your help.

Yours faithfully,

Nigel Goodchild

FOI, Roehampton University

Dear Mr Goodchild

Receipt of your FOI request is acknowledged and a further email will be
sent to you shortly

Kind Regards
Alison Bainbridge
Information Access Manager (& Data Protection Officer)
I am currently working remotely please telephone 020 8392 3104 and your
call will be transferred.

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From: Nigel Goodchild <[FOI #782056 email]>
Sent: 13 August 2021 08:47
To: FOI <[Roehampton University request email]>
Subject: Freedom of Information request - Information on facilities
management service provision
 
[CAUTION:] This email originated from outside of the University of
Roehampton. Do not click on any links or open attachments unless you
recognise the sender and know that the content is safe.

Dear Roehampton University,

I would be most grateful if you would provide me, under the Freedom of
Information Act, the following information regarding your facilities
management approach:

•       How are facilities management services (hard FM, soft FM or TFM)
handled across your estate?

-       If any services are outsourced, which services and to which
suppliers?

-       What are the start dates and durations of these contracts, and
which services are included in each?

-       Is there an extension clause in the contract(s) and if so, what is
the duration of the extension?

-       Has a decision been made yet on whether the contract(s) are being
either extended or renewed?

-       What is the job title of the senior officer (outside of
procurement) responsible for the contract(s)?

•       Do you utilise any outsourced helpdesk or FM integrator services? 
If so, with which supplier(s)?

•       Which software solution(s) are used to manage your corporate
property/assets including facilities management (CAFM)?

Thank you for your help.

Yours faithfully,

Nigel Goodchild

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FOI, Roehampton University

1 Attachment

Dear Mr Goodchild

With reference to the FOI request below and with apologies for the delay please find our response attached.

Best wishes

Alison Bainbridge

Information Access Manager (& Data Protection Officer)Governance and Legal Office

University of Roehampton | London | SW15 5PJ

[email address] | www.roehampton.ac.uk
I may be working remotely so please telephone 020 8392 3104 and your call will be transferred

Usual working hours Monday to Thursday, 0830 to 1630

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We don't know whether the most recent response to this request contains information or not – if you are Nigel Goodchild please sign in and let everyone know.