Information on facilities management service provision

Bob Wilkinson made this Freedom of Information request to University of Dundee

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The request was successful.

Dear University of Dundee,

I would be most grateful if you would provide me, under the Freedom of Information Act, the following information regarding your facilities management approach:

• How are facilities management services (hard FM, soft FM or TFM) handled across your estate?
- If any services are outsourced, which services and to which suppliers?
- What are the start dates and durations of these contracts, and which services are included in each?
- Is there an extension clause in the contract(s) and if so, what is the duration of the extension?
- Has a decision been made yet on whether the contract(s) are being either extended or renewed?
- What is the job title of the senior officer (outside of procurement) responsible for the contract(s)?

• Do you utilise any outsourced helpdesk or FM integrator services? If so, with which supplier(s)?

• Which software solution(s) are used to manage your corporate property/assets including facilities management (CAFM)?

Thank you for your help.

Yours faithfully,

Bob Wilkinson

FreedomOfInformation, University of Dundee

Thank you for your email. If your message contains a request for
information the University will respond no later than 20 working days from
its receipt (or one month from receipt in the case of requests for your
own personal information).

Kind regards,

Dr Richard Parsons

Director LLC & CI

University of Dundee

Dundee DD1 4HN

The University of Dundee is a registered Scottish Charity, No: SC015096

FreedomOfInformation, University of Dundee

Dear Bob Wilkinson
Many thanks for your email. The University does not outsource any aspect
of our facilities management as this is all done in house. 
Please let me know if you have any questions. 
Kind regards
Caroline Brown
FOI Team

--------------------------------------------------------------------------

From: Bob Wilkinson <[FOI #781422 email]>
Sent: 11 August 2021 13:43
To: FreedomOfInformation <[email address]>
Subject: Freedom of Information request - Information on facilities
management service provision
 
CAUTION: This email originated from outside the University of Dundee. Do
not click links or open attachments unless you recognise the sender's
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Dear University of Dundee,

I would be most grateful if you would provide me, under the Freedom of
Information Act, the following information regarding your facilities
management approach:

•       How are facilities management services (hard FM, soft FM or TFM)
handled across your estate?

-       If any services are outsourced, which services and to which
suppliers?

-       What are the start dates and durations of these contracts, and
which services are included in each?

-       Is there an extension clause in the contract(s) and if so, what is
the duration of the extension?

-       Has a decision been made yet on whether the contract(s) are being
either extended or renewed?

-       What is the job title of the senior officer (outside of
procurement) responsible for the contract(s)?

•       Do you utilise any outsourced helpdesk or FM integrator services? 
If so, with which supplier(s)?

•       Which software solution(s) are used to manage your corporate
property/assets including facilities management (CAFM)?

Thank you for your help.

Yours faithfully,

Bob Wilkinson

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The University of Dundee is a registered Scottish Charity, No: SC015096

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