Information on Emergency Planning procedures used at Newcastle City Council

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Dear Sir/Madam,

I am writing to make an open government request for all the
information to which I am entitled under the Freedom of Information
Act 2000.

Please send me information on:

Within the council, who is the person that is responsible for emergency planning?

What systems does the council use when an emergency occurs? E.g. pen and paper, Excel, a system or another method?

If the council uses a software system, which vendor do you use for your emergency planning solution?

What is the current contract term (how long is it and when does it expire)?

What is the value of said contract?

If the council does not have a software system, will the council be researching the market (with the intention to buy) over the next 12 – 18 months?

If yes, when will be the council be aiming to purchase the system by?

I would like the above information to be provided to me via email.

If this request is too wide or unclear, I would be grateful if you
could contact me as I understand that under the Act, you are
required to advise and assist requesters. If any of this
information is already in the public domain, please can you direct
me to it, with page references and URLs if necessary.

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information should not be treated as confidential if such an
agreement has not been signed.

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20 working days after you receive this letter.

I would be grateful if you could confirm that you have received
this request, preferably via email.

I look forward to hearing from you.

Yours faithfully,
Daniel Watson

Freedom Of Information Requests Mailbox, Newcastle upon Tyne City Council

Reference: FOI 12715

Thank you for your request for information. We are dealing with it under the terms of the Freedom of Information Act 2000.

We have passed your request to relevant colleagues who will respond within 20 working days starting the working day after receipt of your request.

Freedom of Information Team

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Hinds, Helen, Newcastle upon Tyne City Council

Dear Mr Watson


Thank you for your enquiry about the Emergency Planning procedures
Newcastle City Council uses.  The answers to your questions are below:


 1. I am the Emergency Planning and Resilience Manager for Newcastle City
 2. Currently the City Council uses Office 365 to manage information
during a major incident
 3. Newcastle City Council also uses Resilience Direct to share
information with partners, this is a secure system developed and
maintained by the Cabinet Office provided free of charge to responders
 4. As we use the existing Council Office 365 system and Resilience Direct
the team does not have a contract with a third party supplier
 5. We keep this approach constantly under review but at this time I do
not envisage purchasing a specialist software system over the next 12
– 18 months


I hope this answers your questions but if you would like any clarification
then please let me know.


Kind regards


Helen Hinds
Emergency Planning and Resilience Manager
0191 277 7151 (ext 27151)




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