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Information Governance Incidents

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Dear Shrewsbury and Telford Hospital NHS Trust,

I have made a previous request (20th July 2015) to your organisation for information relating to incidents and would like to request updated figures for your last financial year
Please can you indicate for the period April 2015/ March 16 how many information governance incidents you had for the following national categories, and please indicate which ones were level 2 and above. Please include near misses in your data where you have this and any that were reported to the ICO.
Categories for April 2015/ March 16
• Disclosed in error – Post
• Disclosed in error - Fax
• Disclosed in error - Email
• Disclosed in error – Other
• Lost in transit
• Lost or stolen hardware
• Lost or stolen paperwork
• Non secure disposal hardware
• Non secure disposal paperwork
• Uploaded to website in error
• Security failing - Technical (including hacking)
• Security failing - Organisational or Procedural
• Unauthorised Access
• Unauthorised Disclosure
• Corruption or inability to recover electronic data
• Misfiling
• Data Quality
Please provide the results in a table with the following headings
• Category
• Numbers of incidents April 2015/ March 16
• Numbers of incidents level 2 or above

Yours faithfully,

Barry Smith

Cole Sophie,

1 Attachment

Dear Sir,

Thank you for your request for information.

The Trust acknowledges your request and it is being processed as a new request under the terms of the Freedom of Information Act 2000.

In some circumstances a fee may be payable and if that is the case, I will let you know. A fees notice will be issued to you if necessary and you will be required to pay before I will proceed to deal with your request.

Please find attached a briefing which explains:

• your rights to request a review by the Trust or to complain to the Information Commissioner’s Office if you are not satisfied with the response from the Trust,
• an outline of the Trust’s policy on the Reuse of Public Sector Information

If you have any queries regarding this email, please contact me and quote the reference number above in any future correspondence.

Regards,

Sophie Cole

Freedom of Information Officer

The Shrewsbury and Telford Hospital NHS Trust | Royal Shrewsbury Hospital | Mytton Oak Road | Shrewsbury | Shropshire | SY3 8XQ

Telephone 01743 261087 |
email [email address] |

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Cole Sophie,

3 Attachments

Dear Sir,

 

Thank you for your FOI request sent on 17^th May 2016. You asked:

 

I have made a previous request (20th July 2015) to your organisation for
information relating to incidents and would like to request updated
figures for your last financial year Please can you indicate for the
period April 2015/ March 16 how many information governance incidents you
had for the following national categories, and please indicate which ones
were level 2 and above. Please include near misses in your data where you
have this and any that were reported to the ICO.

Categories for April 2015/ March 16

• Disclosed in error – Post

• Disclosed in error - Fax

• Disclosed in error - Email

• Disclosed in error – Other

• Lost in transit

• Lost or stolen hardware

• Lost or stolen paperwork

• Non secure disposal hardware

• Non secure disposal paperwork

• Uploaded to website in error

• Security failing - Technical (including hacking) • Security failing -
Organisational or Procedural • Unauthorised Access • Unauthorised
Disclosure • Corruption or inability to recover electronic data •
Misfiling • Data Quality Please provide the results in a table with the
following headings • Category • Numbers of incidents April 2015/ March 16
• Numbers of incidents level 2 or above

 

 

Under Section 1(1)(a) of the Freedom of Information Act 2000, I can
confirm that The Shrewsbury and Telford Hospital NHS Trust holds
information that falls within the  definition in your request which is
attached above.

 

Please also find attached a briefing which explains your rights to request
a review by the Trust or to complain to the Information Commissioner’s
Office if you are not satisfied with the response from the Trust, and an
outline of the Trust’s policy on the Reuse of Public Sector Information.

 

We are also grateful for your feedback on your experience of submitting a
Freedom of Information request to the Trust and would welcome your
comments via our online survey at
[1]https://www.surveymonkey.com/r/sathFOI

 

If you have any queries regarding this email, please contact the Freedom
of Information Officer via [2][Shrewsbury and Telford Hospital NHS Trust request email] and quote the reference
number above in any future correspondence.

 

Kind regards,

 

 

Sophie Cole [4]Description: Description:
Description: Description: Description:
Assurance Team Administrator and cid:image001.jpg@01D051EC.FFAC2D70
Freedom of Information Officer

 

Suite 2, Stretton House|

The Shrewsbury and Telford Hospital
NHS Trust | Royal Shrewsbury
Hospital | Mytton Oak Road |
Shrewsbury | Shropshire | SY3 8XQ

 

Telephone 01743 261087

Email [3][email address]

 

 

This message may contain confidential information. If you are not the
intended recipient please inform the sender that you have received the
message in error before deleting it. Please do not disclose, copy or
distribute information in this e-mail or take any action in relation to
its contents: to do so is strictly prohibited and may be unlawful.

 

 

 

 

 

 

 

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We don't know whether the most recent response to this request contains information or not – if you are Barry please sign in and let everyone know.