Dear East Renfrewshire Council,

What is the current structure of your Information Governance team/service?
Please include job titles, role description and salaries and how the service/team is structured itself.

Information Governance - (Freedom of Information, Data Protection, Information Management, Records Management)

Yours faithfully,

John Miller

*Customer Services, East Renfrewshire Council

Thank you for your enquiry.

 

A Customer Service Officer will either answer your enquiry directly or
forward it to the appropriate Officer in East Renfrewshire Council within
the next 5 working days.

 

If your enquiry is a complaint you should receive a response within 5
working days.  If it is a Freedom of Information request you should
receive a response within 20 working days.

 

Did you know you can access a wide range of Council services online 24/7.
[1]www.eastrenfrewshire.gov.uk/doitonline

 

The council processes your personal data on the legal basis of carrying
out tasks in the public interest or for performance of a contract.  You
can find out how we use your information in our privacy statement on our
website. [2]http://www.eastrenfrewshire.gov.uk/datap...

 

Kind regards

 

Customer Services

 

 

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*Customer Services, East Renfrewshire Council

Thank you for your enquiry.

 

A Customer Service Officer will either answer your enquiry directly or
forward it to the appropriate Officer in East Renfrewshire Council within
the next 5 working days.

 

If your enquiry is a complaint you should receive a response within 5
working days.  If it is a Freedom of Information request you should
receive a response within 20 working days.

 

Did you know you can access a wide range of Council services online 24/7.
[1]www.eastrenfrewshire.gov.uk/doitonline

 

The council processes your personal data on the legal basis of carrying
out tasks in the public interest or for performance of a contract.  You
can find out how we use your information in our privacy statement on our
website. [2]http://www.eastrenfrewshire.gov.uk/datap...

 

Kind regards

 

Customer Services

 

 

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1. file:///tmp/www.eastrenfrewshire.gov.uk/doitonline
2. http://www.eastrenfrewshire.gov.uk/datap...

*Customer Services, East Renfrewshire Council

1 Attachment

Good morning,

Thank you for your Freedom of Information request.

Please find attached your FOI acknowledgement letter.

We have recently improved our website and you can now submit Freedom of Information requests online at - http://www.eastrenfrewshire.gov.uk/your-...

Kind regards

Claire
Claire Sutherland
Customer Service Assistant
Customer First

0141 577 3001

East Renfrewshire Council - Your Council, Your Future

Did you know that you can access a wide range of council services online - 24/7? Visit www.eastrenfrewshire.gov.uk/doitonline

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Findlay, Alison, East Renfrewshire Council

1 Attachment

Dear Mr Miller                               

 

I refer to your FOI request dated 9 July 2019 and have noted your
questions and my response below:

 

What is the current structure of your Information Governance team/service?

Please include job titles, role description and salaries and how the
service/team is structured itself.

Information Governance - (Freedom of Information, Data Protection,
Information Management, Records Management)

 

The Council does not have a service/team that would meet the terms of your
request.  What I have been able to establish is there are a number of
posts across a number of teams where the duties would include some of what
you have described as Information Governance.  I have listed these posts
below with a brief note of the parts of their job that would address the
terms of your request:

 

Information Governance Officer- To ensure that the Council manages
information and data governance compliance appropriately-Salary range
£37,648-£41,170

Senior Information and Improvement Officer- To provide efficient records
management systems and ensure that the Council is compliant with the
Freedom of Information (Scotland) Act-Salary range £37,648-£41,170

Senior Business Support Assistant - To handle Freedom of Information and
Subject Access Request enquiries and to support with the provision of
efficient records / archive management systems-Salary range
£21,516-£23,432

 

East Renfrewshire Council offers the opportunity to apply to the Council
for a review of how we have dealt with your enquiry. If you wish to
proceed to review, please apply in writing within 40 working days to:

 

Chief Officer Legal & Procurement

Council Headquarters

Rouken Glen Road

Giffnock G46 6UG

 

marking your letter “Freedom of Information, request for review”, and
stating the exact nature of the matter you wish to be reviewed.

 

The review will be carried out within 20 working days of receipt. If you
are dissatisfied with the outcome of the review, you have the right to
then appeal to the Scottish Information Commissioner who has extensive
powers to investigate such matters. His address is:

 

Scottish Information Commissioner

Kinburn Castle

St. Andrews

Fife

KY16 9DS

 

Yours sincerely

 

 

Alison Findlay

 

Alison Findlay

HR Policy and Employment Law Advisor

Department of Corporate and Community Services

Tel: 0141 577 3170

 

East Renfrewshire: Your Council, Your Future

[1]http://www.eastrenfrewshire.gov.uk

 

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Information security classification

 

No marking  No special handling practices

PROTECT   Protective action required

PROTECT+ Additional protective action required DPA sensitive

 

 

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