Information department - coding and activity information request

Clive Townsend made this Freedom of Information request to North Tees and Hartlepool NHS Foundation Trust as part of a batch sent to 180 authorities

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Dear North Tees and Hartlepool NHS Foundation Trust,

Please could you provide the following information:

Have you audited your coding in the last year?
If so, what percentage of the records required re-coding or coding re-validation?

How many e-referrals do you process - per month and year?

How many ERS bookings are made - per month and year?

How many appointment cancellations are processed - per month and year?

Do you have an automated process for updating General Practitioner information changes?
If not, how are the updates managed and what is the average delay in the updating process?

How many whole time equivalent team members process incorrectly delivered letters?

Yours faithfully,

Clive Townsend

FOI (RVW) Freedom Of Information,

6 Attachments

Dear Clive,

Freedom of Information Act 2000 – Ref: FOI1920(472)

Thank you for your correspondence received on 18 December 2019.

Your request is being considered under the Freedom of Information Act
2000. You will receive the information requested within the statutory
timescale of 20 working days.

Please note that we may need to clarify your request in order to respond,
we will be in touch should this be necessary.

Yours sincerely,

Raechel George

Freedom of Information Lead | North Tees and Hartlepool NHS Foundation
Trust 

T: 01642 624059 | E: [1][email address]

[2]www.nth.nhs.uk  

 

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FOI (RVW) Freedom Of Information,

6 Attachments

Dear Clive,

 

Freedom of Information Request - Ref: FOI1920(472)

 

Thank you for your request made under the Freedom of Information Act 2000.

 

I would be grateful if you could please clarify the time period you are
requesting information for i.e. last three financial years.

 

We are unable to progress your request without clarification and therefore
your request will be placed on hold. Once the clarification is provided,
your request will be re-activated and we will endeavour to respond to your
request as soon as possible.

 

If you do not respond to the Trust within 10 working days, it will be
assumed that the information you have requested is no longer required and
your request will be closed.

 

Yours sincerely,

 

Raechel George

Freedom of Information Lead | North Tees and Hartlepool NHS Foundation
Trust 

T: 01642 624059 | E: [1][email address]

[2]www.nth.nhs.uk  

 

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Dear FOI (RVW) Freedom Of Information,

For clarification on time-period, I am interested in whatever you would consider to be your typical operational year. That could be Jan to Dec, or financial year. If you need me to be specific, then please provide figures for 1st Jan 2019 to 31st Dec 2019

Yours sincerely,

Clive Townsend

FOI (RVW) Freedom Of Information,

7 Attachments

Dear Clive,

Freedom of Information Act 2000 – Ref: FOI1920(472)

Thank you for your correspondence received on 19 December 2019.

In response to your request, please find attached PDF.

If you have any queries or concerns please contact me in the first
instance. 

If you are unhappy with the way your request for information has been
handled, you may submit a complaint in writing to:

FOI Lead

Fourth Floor, North Wing

University Hospital of North Tees

Hardwick,

Stockton-on-Tees

TS19 8PE

 

[1][email address]

Please detail exactly what points you would like us to review. 

Your sincerely,

 

Raechel George

Freedom of Information Lead | North Tees and Hartlepool NHS Foundation
Trust 

T: 01642 624059 | E: [2][email address]

[3]www.nth.nhs.uk  

 

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