Information department - coding and activity information request

The request was partially successful.

Dear Guy's and St Thomas' NHS Foundation Trust,

Please could you provide the following information:

Have you audited your coding in the last year?
If so, what percentage of the records required re-coding or coding re-validation?

How many e-referrals do you process - per month and year?

How many ERS bookings are made - per month and year?

How many appointment cancellations are processed - per month and year?

Do you have an automated process for updating General Practitioner information changes?
If not, how are the updates managed and what is the average delay in the updating process?

How many whole time equivalent team members process incorrectly delivered letters?

Yours faithfully,

Clive Townsend

:FOI, Guy's and St Thomas' NHS Foundation Trust

Dear Sir or Madam,

Thank you for your request to Guy’s and St Thomas’ NHS Foundation Trust, which we are treating as a Freedom of Information request.

Please let us know if you have any further queries or information related to this request. Our reference number for the request is FOI 85302; please quote this on all correspondence.

Yours faithfully,

Freedom of Information Team
Guy’s and St Thomas’ NHS Foundation Trust
[Guy's and St Thomas' NHS Foundation Trust request email]

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:FOI, Guy's and St Thomas' NHS Foundation Trust

1 Attachment

Dear Sir/Madam,

Thank you for your request for information under the Freedom of Information Act 2000. Please accept our sincere apologies for the delay.

Find attached our response to your request.

Yours sincerely,

Freedom of Information Team
Guy’s and St Thomas’ NHS Foundation Trust
[Guy's and St Thomas' NHS Foundation Trust request email]

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