Information department - coding and activity information request

Response to this request is long overdue. By law, under all circumstances, East and North Hertfordshire NHS Trust should have responded by now (details). You can complain by requesting an internal review.

Dear East and North Hertfordshire NHS Trust,

Please could you provide the following information:

Have you audited your coding in the last year?
If so, what percentage of the records required re-coding or coding re-validation?

How many e-referrals do you process - per month and year?

How many ERS bookings are made - per month and year?

How many appointment cancellations are processed - per month and year?

Do you have an automated process for updating General Practitioner information changes?
If not, how are the updates managed and what is the average delay in the updating process?

How many whole time equivalent team members process incorrectly delivered letters?

Yours faithfully,

Clive Townsend

ENH-TR, Foi (EAST AND NORTH HERTFORDSHIRE NHS TRUST), East and North Hertfordshire NHS Trust

Thank you for your email which we acknowledge.

We aim to respond to all Freedom of Information requests as soon as
possible and within 20 working days.

Regards

Freedom of Information team
East and North Hertfordshire NHS Trust

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