Information department - coding and activity information request

The request was successful.

Dear The Rotherham NHS Foundation Trust,

Please could you provide the following information:

Have you audited your coding in the last year?
If so, what percentage of the records required re-coding or coding re-validation?

How many e-referrals do you process - per month and year?

How many ERS bookings are made - per month and year?

How many appointment cancellations are processed - per month and year?

Do you have an automated process for updating General Practitioner information changes?
If not, how are the updates managed and what is the average delay in the updating process?

How many whole time equivalent team members process incorrectly delivered letters?

Yours faithfully,

Clive Townsend

Freedom-of-Information (THE ROTHERHAM NHS FOUNDATION TRUST), The Rotherham NHS Foundation Trust

 

Dear Clive

We are writing to acknowledge receipt Thursday, 19 December 2019 of your
request for information under the Freedom of Information Act 2000.  Your
request has been assigned the following reference number 5099 please could
you quote this reference number in any future correspondence relating to
your request.

We will endeavour to respond to your request at the earliest opportunity
within the statutory 20 working day (21 January 2020) time limit subject
to the following constraints:

(a) The Freedom of Information Act 2000 defines a number of exemptions,
which may prevent the release of the information you have requested. If
any of the exemption categories apply, the information will not be
released to you and we will advise you accordingly, including your rights
of appeal.

(b) If the information you have requested contains reference to a third
party, we will consult with them prior to making a decision on whether to
release the information to you.  

Further information is also available from the Information Commissioner
at:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

SK9 5AF

Telephone: 0303 123 1113

Website: [1]www.ico.org.uk

If we can be of any further assistance in the meantime, please do not
hesitate to contact us.

Yours sincerely

 

Freedom of Information Office

The Rotherham NHS Foundation Trust

 

 

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Freedom-of-Information (THE ROTHERHAM NHS FOUNDATION TRUST), The Rotherham NHS Foundation Trust

 

 

 

Dear Clive                              

 

Thank you for your request for information dated 19 December 2019 under
The Freedom of Information Act 2000 (the FOI Act).

 

Decision:

 

The Rotherham NHS Foundation Trust does hold the information that you have
requested and has decided to release the information requested;

 

Your request: Our response:

   
Have you audited your coding in the Yes
last year?                  
 
 
2%
If so, what percentage of the
records required re-coding or coding
re-validation? 

 
How many e-referrals do you process Approximately 2,600 average per month
- per month and year?      with a total of referrals made by
Rotherham GP’s via ERS last year of
  approximately 31,200

 
How many ERS bookings are made - per  
month and year? 
Targets
  Month Referrals Standard Referrals
Jan 882 3107
  Feb 827 2719
Mar 850 3065
  Apr 810 2882
May 1009 3002
  Jun 908 2972
Jul 1073 3226
  Aug 858 2695
Sep 850 2819
  Oct 997 3214
Nov 799 2474
  Dec 788 2188
Total 10651 34363
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

 

 

 

 

 

 

   Total Referrals received over the
year    45,014

 
How many appointment cancellations Average 56000 per year, 4600 per
are processed - per month and year?  month – this includes all patient and
hospital cancellations

 
Do you have an automated process for Yes
updating General Practitioner
information changes?  

   

If not, how are the updates managed
and what is the average delay in the
updating process?

 
How many whole time equivalent team One person deals with this on an as
members process incorrectly and when basis.
delivered letters?  

 

We hope the above information satisfies your request

 

If you consider that your request for information has not been properly
handled or if you are otherwise dissatisfied with the outcome of your
request, you can try to resolve this informally with the person who dealt
with your request.

 

If you remain dissatisfied, you may seek an internal review within The
Rotherham NHS Foundation Trust of the issue or the decision. A senior
member of the Trust’s staff, who has not previously been involved in
collating the response to your request, will undertake that review.
Requests for an internal review must be submitted within two months of the
date of receipt of this response and should be addressed to:  The Freedom
of Information Office [1][email address]

 

If you are dissatisfied with the outcome of any internal review conducted
by the Trust, you may complain to the Information Commissioner for a
decision on whether your request for information has been dealt with in
accordance with the FOI Act. The Information Commissioner can be contacted
at:

 

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

SK9 5AF

 

Telephone: 0303 123 1113

Website: [2]www.ico.org.uk

 

Copyright Notice:

 

We would like to take this opportunity to remind you that information
disclosed under the Freedom of Information Act is still protected by
copyright laws. The disclosure does not give you ‘the applicant’ the right
to breach the copyright of the copyright holder.

 

Any information provided is the property of The Rotherham NHS Foundation
Trust and subject to Intellectual Property and Database Rights.   Any
commercial application or use of this information will be subject to the
provisions of the Re-use of Public Sector Information Regulations 2005.
This means that if you wish to re-use the information provided for
commercial purposes for any reason you must ask us for permission to do
so.

 

The information provided to you from The Rotherham NHS Foundation Trust
should not be used to construct a database for direct marketing purposes
and unsolicited emails infringing the copyright in the material provided
or otherwise processed in contravention of the rights of the named
individuals under the Data Protection Act unless you have our explicit
permission separate to this FOI request.

 

To do so you will need to apply to:

The Rotherham NHS Foundation Trust

Moorgate Road

Rotherham

South Yorkshire

S60 2UD

 

Or via e-mail at:  [3][email address]

 

 

Yours sincerely

   

Freedom of Information Office

The Rotherham NHS Foundation Trust

 

 

 

 

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