Information and documents relating to staff wellbeing in higher education

The request was partially successful.

Dear University of Chester,

I am writing to request information under the Freedom of Information Act 2000. I would be interested in any information held by your organisation regarding my request on staff wellbeing in Higher Education (HE).

I would like to request the following information, covering the last 12 months:

1. The job title of the senior manager with lead responsibility for staff wellbeing in the University.
2. The number of mental health specialist staff available within the university to support staff wellbeing.
3. A copy of the University’s Policy (procedures)/other relevant document(s) to support the wellbeing of staff.
4. The type of services offered to support staff wellbeing in the University
5. The number of referrals to services offered where staff wellbeing was a primary reason for the referral
6. Staff take up (number) by each service offered to support staff wellbeing.

Please provide the above information in the form of electronic files.

If it is not possible to provide the information required due to the information exceeding the cost of compliance limits identified in section 12, please provide assistance under section 16, obligation of the Act, as to how I can refine my request.

Thank you for your time and I look forward to receiving the above information.

Yours faithfully,

Vida Douglas

Dear University of Chester,

I have not received a response to my request for information relating to staff wellbeing in higher education.

The response to my request is delayed and I should have received a response by 10th December.

I would be grateful if you could provide the information requested.

Yours faithfully,

Vida Douglas

University of Chester FOIA, University of Chester

5 Attachments

Dear Ms Vida Douglas

Thank you for your recent request. The response from the University is as follows:

Freedom of Information Request

1. The job title of the senior manager with lead responsibility for staff wellbeing in the University.

Mrs Julie Dagnall, Executive Director of Human Resources

2. The number of mental health specialist staff available within the university to support staff wellbeing.

Mental Health First Aid Staff: 46

Mental Health First Aid Champion Staff: 175

Mental Health First Aid Aware Staff: 42

3. A copy of the University’s Policy (procedures)/other relevant document(s) to support the wellbeing of staff.

Our Healthy University Strategy (attached)

Employee Health Management and Sickness Absence Policy (attached)

Mental Health and Wellbeing Policy and Best Practice Guidelines (attached)

Health, Wellbeing and Sustainability brochure

4. The type of services offered to support staff wellbeing in the University

HR Department – The Resourcing and Business Support team work closely with managers and staff and deal with all aspects of the employee lifecycle including offering support and advice on a range of issues. The People and Organisational Development team is responsible for the appraisal process and the provision of training and development, such as the University’s Staff development Weeks/Months and Diversity Festival and structured training sessions in a range of topics including resilience.

Occupational Health and Counselling – staff can be referred to Occupational Health for support and advice on any health concerns. Our Occupational health provider also provides a confidential counselling service.

Employee Assistance Programme – A confidential telephone counselling service is available for all University employees and relatives who live with them on a permeant basis. The service is accessible 24 hours a day, 365 days per year.

Dignity and Respect Advisers – The University has a number of trained Dignity and Respect Advisers who can provide support and guidance to staff who have concerns regarding bullying and harassment.

Mediation Services – The University has a Mediation Service which can be accessed by staff to help them resolve difficult working relationships

Peer Networks – The University facilitates a number of peer networks which can offer support to staff. Networks currently in operation include LGBT support, Disabled Staff Support Group, Parents Network, Women’s Networking Forum, Carers Network

Trade Unions – The University recognises two trade unions for consultation and negotiation purposes: Unison for professional services staff and UCU for academic issues. Trade unions also provide support for members of work-related issues

Health4All – The Health4All initiatives provides advice and guidance to both staff and students on a range of Health and Wellbeing topics. Health4All also facilitate a range of health and well-being sessions for staff to access including massage, yoga and Pilates.

5. The number of referrals to services offered where staff wellbeing was a primary reason for the referral

During 2018:
190 referrals to see Occupational Health Nurse or Physician
3 referrals for physiotherapy
46 referrals for counselling

6. Staff take up (number) by each service offered to support staff wellbeing.

No other data available

Please send responses to [email address]

Thank you and kind regards.

University of Chester
Parkgate Road
Chester
CH1 4BJ

[email address]
http://www.chester.ac.uk/

show quoted sections