Information and documents relating to staff wellbeing in higher education

Vida Douglas made this Freedom of Information request to London School of Hygiene and Tropical Medicine

This request has been closed to new correspondence. Contact us if you think it should be reopened.

The request was successful.

Dear London School of Hygiene and Tropical Medicine,

I am writing to request information under the Freedom of Information Act 2000. I would be interested in any information held by your organisation regarding my request on staff wellbeing in Higher Education (HE).

I would like to request the following information, covering the last 12 months:

1. The job title of the senior manager with lead responsibility for staff wellbeing in the University.
2. The number of mental health specialist staff available within the university to support staff wellbeing.
3. A copy of the University’s Policy (procedures)/other relevant document(s) to support the wellbeing of staff.
4. The type of services offered to support staff wellbeing in the University
5. The number of referrals to services offered where staff wellbeing was a primary reason for the referral
6. Staff take up (number) by each service offered to support staff wellbeing.

Please provide the above information in the form of electronic files.

If it is not possible to provide the information required due to the information exceeding the cost of compliance limits identified in section 12, please provide assistance under section 16, obligation of the Act, as to how I can refine my request.

Thank you for your time and I look forward to receiving the above information.

Yours faithfully,

Vida Douglas

LSHTM Servicedesk, London School of Hygiene and Tropical Medicine

LSHTM ServiceDesk
London School of Hygiene & Tropical Medicine

Re: Freedom of Information request - Information and documents relating to
staff wel

Thank you for your request for information under the Freedom of
Information Act.  We will process your request as soon as possible and
will respond within 20 working days.

Information on how we process Freedom of Information requests is available
on the LSHTM website at :
[1]https://www.lshtm.ac.uk/aboutus/organisa...

We may need to contact you again if we require further information from
you in order to process your request.
 
We will also contact you as soon as possible if we determine that a fee
will be payable for reprographics costs (such as photocopying or printing)
or postage costs associated with your request.

Please do not hesitate to contact us by reply to this email if you have
any questions relating to your request.

Regards,
Freedom of Information team

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London School of Hygiene & Tropical Medicine
Keppel Street, London WC1E 7HT UK |  [2]www.lshtm.ac.uk

 

References

Visible links
1. https://www.lshtm.ac.uk/aboutus/organisa...
2. http://www.lshtm.ac.uk/

Dear London School of Hygiene and Tropical Medicine,

Further to my recent FOI request for information and document relating to staff wellbeing in higher education. I do not appear to have received a response which I should have received by 24th December.

I would be grateful if you could advise me on the progress of my request.

Yours faithfully,

Vida Douglas

LSHTM Servicedesk, London School of Hygiene and Tropical Medicine

LSHTM ServiceDesk
London School of Hygiene & Tropical Medicine

Re: Re: Freedom of Information request - Information and documents
relating to staff

Thank you for your request for information under the Freedom of
Information Act.  We will process your request as soon as possible and
will respond within 20 working days.

Information on how we process Freedom of Information requests is available
on the LSHTM website at :
[1]https://www.lshtm.ac.uk/aboutus/organisa...

We may need to contact you again if we require further information from
you in order to process your request.
 
We will also contact you as soon as possible if we determine that a fee
will be payable for reprographics costs (such as photocopying or printing)
or postage costs associated with your request.

Please do not hesitate to contact us by reply to this email if you have
any questions relating to your request.

Regards,
Freedom of Information team

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London School of Hygiene & Tropical Medicine
Keppel Street, London WC1E 7HT UK |  [2]www.lshtm.ac.uk

 

References

Visible links
1. https://www.lshtm.ac.uk/aboutus/organisa...
2. http://www.lshtm.ac.uk/

LSHTM Servicedesk, London School of Hygiene and Tropical Medicine

1 Attachment

LSHTM ServiceDesk
London School of Hygiene & Tropical Medicine

Your request Freedom of Information request - Information and documents
relating to staff wel has now been completed.

Dear Vida Douglas,

I write to provide the following response to your Freedom of Information
Act Request.

1. The job title of the senior manager with lead responsibility for staff
wellbeing in the University. There is no single senior manager for lead
responsibility as responsibility for this is shared across a number of
senior managers, including: the Director, the Deputy Director and Provost,
the Director of HR, the Chief Operating Officer, and the Secretary &
Registrar.

2. The number of mental health specialist staff available within the
university to support staff wellbeing. In addition to the staff employed
in the Student Counselling and Advice Service, we have a dedicated,
externally-provided Occupational Health service and a counselling service
employing a number of individuals, both services being staffed by
qualified professionals. We also have a number of other initiatives to
support staff wellbeing including an annual Health and Wellbeing week,
training and support for managers, and are working toward the London
Healthy Workplace Charter (also see answer to question 3 for further
information).

3. A copy of the University’s Policy (procedures)/other relevant
document(s) to support the wellbeing of staff. Attached is LSHTM’s
Management of Stress Policy and Procedure. We could also provide the
information at the following link (it will need to be pasted and copied
into a
PDF): [1]https://lshtm.sharepoint.com/Services/Hu....

4. The type of services offered to support staff wellbeing in the
University See questions 2 and 3.

5. The number of referrals to services offered where staff wellbeing was a
primary reason for the referral. In terms of numbers which are trackable:
·         For the Only Connect counselling service provided by the
University of Westminster, 55 staff used the service from August 2017 to
August 2018 (inclusive), the last period for which figures are recorded.
·         91 staff used the Occupational Health service.

6. Staff take up (number) by each service offered to support staff
wellbeing. See question 5.

Some standard sections follow on the re-use of the information which has
been supplied to you, and your right to appeal if you are dissatisfied
with our handling of your request.
 
Re-use of the information supplied to you
The copyright of any information which has been supplied to you will be
owned by LSHTM unless otherwise indicated. The supply of information under
the Freedom of Information Act or the Environmental Information
Regulations does not give the person or organisation who receives it an
automatic right to re-use the information in a way which would infringe
copyright, for example, by making multiple copies, publishing and issuing
copies to the public.
Brief extracts of any material which is supplied to you may be reproduced
under the fair dealing provisions of the Copyright, Designs and Patents
Act 1988 (sections 29 and 30) for research or private study for
non-commercial purposes, criticism, review or news reporting. More
extensive re-use must only be carried out with prior written permission
from LSHTM.
Enquiries about the re-use of material should be directed to the Archivist
& Records Manager (email: [email address]).
 
Your right to appeal
If you are dissatisfied with the handling of your Freedom of Information
or Environmental Information request, you are encouraged to contact
[London School of Hygiene and Tropical Medicine request email] in the first instance, to determine if your concerns can
be resolved informally. This may lead to a quicker resolution of your
complaint than a formal appeal.
If you remain dissatisfied, you can ask for an internal review of LSHTM's
handling of your request. Appeals should be submitted promptly, and within
12 months of the School's response to your request. If you wish to
complain about a request to which we responded more than 12 months ago,
you should contact the Information Commissioner (see below), as LSHTM will
not process your appeal.
Appeals should be sent in writing to the Secretary at the following
address. You should state as fully as possible why you think your request
was not dealt with in accordance with the Freedom of Information Act or
the Environmental Information Regulations, and the remedy which you are
seeking from the School:
 
Secretary
London School of Hygiene & Tropical Medicine
Keppel Street
London
WC1E 7HT
Email: [email address]
 
The Secretary will assign your appeal to a review committee, and will
acknowledge receipt of your appeal. The chair of the review committee will
respond to your appeal within 40 working days of its receipt by the
Secretary. If the review committee decides that information should be
released to you, the information will be provided to you as soon as is
practically possible.
 
If you are dissatisfied with LSHTM's response to your appeal, you can
apply to the Information Commissioner for a decision on whether your
request has been dealt with in accordance with the requirements of the
Freedom of Information Act or the Environmental Information Regulations.
The Commissioner will normally require you to have gone through our
internal appeal process first before he considers your appeal. If the
Commissioner finds in your favour, the Commissioner can require LSHTM to
release the information to you. The Commissioner can be contacted at the
following address:
 
Information Commissioner
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
United Kingdom
 
Further information about your right to appeal to the Information
Commissioner is available on the Commissioner's website
(http://www.ico.gov.uk/).
 
Please do not hesitate to contact [London School of Hygiene and Tropical Medicine request email] if you have any
questions relating to our response to your request.
 
Yours sincerely
 
Freedom of Information Team

LSHTM ServiceDesk
[2]servicedesk.lshtm.ac.uk

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London School of Hygiene & Tropical Medicine
Keppel Street, London WC1E 7HT UK | +44 (0)20 7636 8636 |
[3]www.lshtm.ac.uk

References

Visible links
1. https://lshtm.sharepoint.com/Services/Hu...
2. http://servicedesk.lshtm.ac.uk/
3. http://www.lshtm.ac.uk/