Information about your dealings with Stonewall CYPS [Extraneous material removed]

The request was partially successful.

Dear Southend on Sea Borough Council,

This is a request under the Freedom of Information Act 2000 (FOIA). Please provide any information that you hold answering to any of the following descriptions:

1. Any application you made in 2019 or 2020 to be a “Children and Young Peoples Services Champion” or for Children and Young People's Services to be included on Stonewall’s “Workplace Equality Index,” including any attachments or appendices to those applications. Please redact personal details if necessary.

2. Any feedback you received in 2019 or 2020 from Stonewall in relation to either application or programme.

3. Any other communication you have received from Stonewall in 2019 or 2020 unless privileged or otherwise exempt from disclosure (but if you claim privilege or exemption in relation to any material, please say in broad terms what the material is and the basis on which you claim to be entitled to withhold it).

4. Any training reports you have received from Stonewall in 2019 and 2020 and details of online training completed by your staff, with staff title in 2019 & 2020. Please redact personal details if necessary.

5. Full details of any equality impact assessment you carried out connected with any of these applications (including any equality impact assessment carried out prior to an earlier application of the same kind, if no further assessment was done).

6. Details of the total amount of money you paid to Stonewall (i) in 2019; (ii) in 2020, whether or not as payment for goods or services.

7. Whether you intend to continue your membership of any Stonewall scheme in the future, and if so which.

Yours faithfully,

Ermine Amies

council, Southend on Sea Borough Council

Thank you for contacting Southend-on-Sea Borough Council. This is an
automated message to let you know your e-mail has been received; please do
not respond to this e-mail.

 

Did you know you can report issues, apply for services and receive Council
news notifications through our online service MySouthend.  If you choose
to register you will also receive updates and progress on your report too.
 Visit [1]http://www.southend.gov.uk/mysouthend

 

If your enquiry is of an urgent nature please telephone the Customer
Service Centre, the relevant contact numbers can be located on our website
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Where your e-mail is seeking a response, you will next receive a reply
from our Customer Service Centre. We aim to reply to all enquiries within
5 working days.

 

A customer service officer will either:

 

•         Answer your enquiry in full

•         Advise you that a service request has been made on your behalf
and provide a reference number

•         Let you know that your enquiry has been referred for a
specialist reply

 

Due to the high numbers of e-mails we receive, we regret we are unable to
respond to those containing unsolicited advertising (‘junk’ mail).

 

Customer Service Centre

Southend on Sea Borough Council

Civic Centre

Victoria Avenue

Southend-on-Sea

Essex SS2 6EP

Email: [3][Southend on Sea Borough Council request email]

Web: [4]http://www.southend.gov.uk

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council, Southend on Sea Borough Council

Good morning

Thank you for your email.

Your enquiry has been sent to the Freedom of Information Requests Department for assistance.

Regards

Customer Service Centre
Southend-on-Sea Borough Council
Civic Centre
Victoria Avenue
Southend-on-Sea
Essex SS2 6EP
Email: [Southend on Sea Borough Council request email]  
Web: www.southend.gov.uk
Do It Online...
Apply for it; Book it; Find it; Pay it; Report it; Say it; View it

The information in this e-mail and any attachments is confidential and may be subject to legal professional privilege. It is intended solely for the attention and use of the named addressee(s). If you are not the intended recipient, please notify the sender immediately. Unless you are the intended recipient or his/her representative you are not authorised to, and must not, read, copy, distribute, use or retain this message or any part of it. Communications sent to or from this organisations may be subject to recording and/or monitoring in accordance with relevant legislation.
At present the integrity of e-mail across the Internet cannot be guaranteed and messages and documents sent via this medium are potentially at risk. You should perform your own virus checks before opening any attachments.
Consider the environment. Please don't print this e-mail unless you really need to.

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Southend FOI Requests, Southend on Sea Borough Council

Customer Notice: Please do not e-mail Freedom of Information requests for
Southend Borough Council to individual officers. Please instead direct
them to [1][email address] where our central team will
direct their registration and completion.

 

Dear E Amies,

 

Thank you for your request received on 14.02.2021 for information under
the Freedom of Information Act 2000 or the Environmental Information
Regulations 2004.

 

In normal circumstances your request should receive a reply by 15.03.2021
however because of the Corona Virus COVID-19 pandemic we have had to
adjust the service we are able to offer.

 

This is because we are focusing our resources on supporting the local
response to the pandemic and providing essential services such as social
care for adults and children, the Southend Corona Virus Helpline and
financial help for residents and businesses.

 

All staff who can are working from home and some are being redeployed to
support key services. In addition, some staff are self-isolating or absent
because they or a member of their household has or may have the COVID-19
virus.

 

In addition, while the government restrictions on workplace attendance are
in force, we are not able to gain access to physical records held on site
rather than electronically.

 

All this means that we may take longer than usual to respond to your
request or may not be able to respond to it at all.

 

 

I would be grateful if you would consider whether you can help us focus
our resources on helping our vulnerable residents and businesses by
deferring your request to another time.

 

If you are willing to withdraw your request, please reply to this email
with the word ‘withdrawn’. Your help would be very much appreciated.

 

 

If you have any other queries, please get in touch quoting the FOI
reference number FOI 10458. Where possible please use email as telephone
contact may not always be possible due to revised working arrangements.

 

Kind regards,

 

Holly Gudgin – Corporate Freedom of Information Team – Southend-on-Sea
Borough Council

Working to make lives better

( 01702 534929 (Direct) | *
[2][email address] |8 [3]www.southend.gov.uk

Corporate Strategy Group l Transformation Service l Southend-on-Sea
Borough Council | Civic Centre, Victoria Avenue, Southend on Sea, Essex,
SS2 6ER

 

 

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Southend FOI Requests, Southend on Sea Borough Council

5 Attachments

Dear E Amies,

 

Re: Freedom of Information Request

 

I am writing regarding your request for information, which was received on
14.02.21.

 

In that request you asked us for information regarding Stonewall
membership.

 

I can confirm that the search for the information you requested has been
completed and I can advise you of the following:

 

 1. Any application you made in 2019 or 2020 to be a “Children and Young
Peoples Services Champion” or for Children and Young People's Services
to be included on Stonewalls “Workplace Equality Index,” including any
attachments or appendices to those applications. Please redact
personal details if necessary.

o The Council ceased to be a corporate member of Stonewall after 2018.
We have a further year membership for the Children and Young People’s
Champion programme.

 

 2. Any feedback you received in 2019 or 2020 from Stonewall in relation
to either application or programme.

o Feedback from Stonewall on the Council’s 2018 submission to the
Workplace Equality Index, received in 2019, is attached.

 

 3. Any other communication you have received from Stonewall in 2019 or
2020 unless privileged or otherwise exempt from disclosure (but if you
claim privilege or exemption in relation to any material, please say
in broad terms what the material is and the basis on which you claim
to be entitled to withhold it).

o Results from the Council’s involvement in Stonewalls Children & Young
People’s Services (CYPS) Champions programme is attached.

 

 4. Any training reports you have received from Stonewall in 2019 and 2020
and details of online training completed by your staff, with staff
title in 2019 & 2020. Please redact personal details if necessary.

o We have not received any.

 

 5. Full details of any equality impact assessment you carried out
connected with any of these applications (including any equality
impact assessment carried out prior to an earlier application of the
same kind if no further assessment was done).

o None.

 

 6. Details of the total amount of money you paid to Stonewall (i) in
2019; (ii) in 2020, whether or not as payment for goods or services.

o Membership fee of CYPS March 19 paid one year - £950
o Membership Renewal 2 years June 20 paid £1900
o Stonewall training for schools November 2019 - £2340.

 

 7. Whether you intend to continue your membership of any Stonewall scheme
in the future, and if so which.

o Children & Young People’s Champions programme will continue. 

 

If you wish to discuss any of the above, please contact me. Please
remember to quote the reference number above in any future communications.

 

If you are unhappy with the service you have received in relation to your
request and wish to request a review of our response, you should write to
the Knowledge and Information Manager, PO Box 6, Civic Centre, Victoria
Avenue, Southend-on-Sea, Essex, SS2 6ER.

 

If you are not content with the outcome of your review, you can make a
complaint under the Council’s complaints process by writing to Corporate
Complaints Officer, Office of the Chief Executive, PO Box 6, Civic Centre,
Victoria Avenue, Southend-on-Sea, Essex, SS2 6ER.

 

You can also apply directly to the Information Commissioner (ICO) for a
decision although generally the ICO cannot make a decision unless you have
exhausted the Council’s complaints procedure. The Information Commissioner
can be contacted at: The Information Commissioner’s Office, Wycliffe
House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

 

Yours sincerely,

 

Holly Gudgin

Knowledge Support Officer

Corporate Freedom of Information Team

 

 

Holly Gudgin – Corporate Freedom of Information Team – Southend-on-Sea
Borough Council

Working to make lives better

( 01702 534929 (Direct) | *
[1][email address] |8 [2]www.southend.gov.uk

Corporate Strategy Group l Transformation Service l Southend-on-Sea
Borough Council | Civic Centre, Victoria Avenue, Southend on Sea, Essex,
SS2 6ER

 

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Dear Holly,

Thank you so much for your response. Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Southend on Sea Borough Council's handling of my FOI request FOI 10458 'Information about your dealings with Stonewall CYPS #DontSubmitToStonewall'.

Your response omits information requested so this is to request an internal review.

1. Any application you made in 2019 or 2020 to be a “Children and Young People's Services Champion” or for Children and Young People's Services to be included on Stonewall’s “Workplace Equality Index,” including any attachments or appendices to those applications. Please redact personal details if necessary.

You say: “ The Council ceased to be a corporate member of Stonewall after 2018.
We have a further year membership for the Children and Young People’s Champion programme.”

Please review. You are a current Stonewall Children and Young People's Services Champion, scored 103/130 and were awarded the Silver CYPS Champion Award.

The Stonewall Children and Young People's Services Champion programme offers an CYPS Champion Award, benchmarking and in-depth feedback on your practice*.

Organisations receive their scores and in-depth, tailored written and verbal feedback to use as a foundation for future work and action plans

So I do not accept that you do not hold or have access to this information electronically and/or:
- final drafts for the Stonewall Children and Young People's Services Champion application
- and current year evidence submitted
- and/or have shared the finished submission with management
- and/or have links to references, attachments or appendices or other additional information & research for the submission
- and/or Champion award results

2. Any feedback you received in 2019 or 2020 or 2021 from Stonewall in relation to either application or programme.

You say: “Feedback from Stonewall on the Council’s 2018 submission to the Workplace Equality Index, received in 2019, is attached.”

Please review.

You have omitted the written feedback and notes from the CYPS feedback meeting and other feedback on policies etc you have received as part of the programme, aimed at enabling Champions to understand what’s going well and where they need to focus their efforts, as well as see how they’ve performed in comparison with their sector and region. You will have received in-depth, tailored written and verbal feedback to use as a foundation for future work and action plans.

So I do not accept that you hold no information from that written feedback, the annual face to face meeting. and other meetings and conversations as a "foundation for future work".

As Stonewall also say they are continuing to provide ongoing in-depth, tailored feedback through the Champions programme and also provide best practice examples and ways they can support you further, your response should include feedback received from 2019 to date through the programme activities, fora and communications.

3. Any other communication you have received from Stonewall in 2019 or 2020 or 2021 unless privileged or otherwise exempt from disclosure (but if you claim privilege or exemption in relation to any material, please say in broad terms what the material is and the basis on which you claim to be entitled to withhold it).

You say: “Results from the Council’s involvement in Stonewalls Children & Young People’s Services (CYPS) Champions programme is attached.”

Your response is not an answer to this question if it refers to the email .31 October 2019 re the Silver CYPS Champion Award.

Please review.

I wish to see every written communication that you have received from Stonewall in the two years specified. If you have been deluged with communications from Stonewall in that period, it is possible that that is a large class of information, but the fact that it is large does not affect its clarity.

I direct your attention to your section 16 duty to provide me with advice and assistance. The specific assistance I would like you to provide me with to help me to refine my request and make it possible for you to comply without incurring excessive costs is a list of the custodians (by job title; I do not need to know names) you believe to have been the recipients of such communications.

That, of course, does not exhaust your duty to provide me with advice and assistance: you should also turn your minds to any other ways in which you can help me to refine my request so that it captures a representative picture of your dealings with Stonewall without exceeding the appropriate limit.

4. Any training reports you have received from Stonewall in 2019 and 2020 and 2021 and details of online training completed by your staff, with staff title by month in 2019, 2020 & 2021. Please redact personal details if necessary.

You say; “We have not received any.”

Please review. Staff have attended Stonewall Conferences and may have taken online training too. You also paid for Stonewall for training for schools November 2019 - £2340. Please advise details of these activities including staff titles, numbers of attendees by school year by school, length of the trainings and syllabus covered.

5. Full details of any equality impact assessment you carried out connected with any of these applications (including any equality impact assessment carried out prior to an earlier application of the same kind, if no further assessment was done).

You say “None.”

Please reassess this answer & verify that no assessment on the impact on LGB and/or gender reassignment & trans and/or other protected characteristics was not undertaken as part of the business case or paper to councillors to committing to join the scheme.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/i...

I look forward to the result of your internal review.

Yours faithfully,

Ermine Amies

* Stonewall Children and Young People’s (CYPS) Champions programme states it “guides and supports local authorities and organisations providing services to children and young people or educational institutions formally provided by local authorities to be inclusive to the needs of LGBT children and young people across the whole of their Children and Young People’s Services.“

“CYPS Membership benefits include:
• Named Stonewall account manager for tailored support and guidance
• Stonewall delivered training in your local authority
• Benchmarking and in-depth feedback on your practice through Stonewall’s CYPS Champions Awards
• Free access to Stonewall’s annual CYPS Seminar and regional meetings
• Discounted ticket prices to Stonewall’s annual Children and Young People’s Conference
• Exclusive use of the Stonewall CYPS Champions logo
• Full access to My CYPS Champions hub and Stonewall’s resources”

Note: For completeness, I am noting the two questions where no review is necessary here:
7: “Children & Young People’s Champions programme will continue” and
6: Details of the total amount of money you paid to Stonewall (i) in 2019; (ii) in 2020, whether or not as payment for goods or services.
o Membership fee of CYPS March 19 paid one year - £950
o Membership Renewal 2 years June 20 paid £1900
o Stonewall training for schools November 2019 - £2340.
Total: £5,240

council, Southend on Sea Borough Council

Thank you for contacting Southend-on-Sea Borough Council. This is an
automated message to let you know your e-mail has been received; please do
not respond to this e-mail.

 

Did you know you can report issues, apply for services and receive Council
news notifications through our online service MySouthend.  If you choose
to register you will also receive updates and progress on your report too.
 Visit [1]http://www.southend.gov.uk/mysouthend

 

If your enquiry is of an urgent nature please telephone the Customer
Service Centre, the relevant contact numbers can be located on our website
[2]http://www.southend.gov.uk/contact_us   ...

    

Where your e-mail is seeking a response, you will next receive a reply
from our Customer Service Centre. We aim to reply to all enquiries within
5 working days.

 

A customer service officer will either:

 

•         Answer your enquiry in full

•         Advise you that a service request has been made on your behalf
and provide a reference number

•         Let you know that your enquiry has been referred for a
specialist reply

 

Due to the high numbers of e-mails we receive, we regret we are unable to
respond to those containing unsolicited advertising (‘junk’ mail).

 

Customer Service Centre

Southend on Sea Borough Council

Civic Centre

Victoria Avenue

Southend-on-Sea

Essex SS2 6EP

Email: [3][Southend on Sea Borough Council request email]

Web: [4]http://www.southend.gov.uk

Do It Online...

Apply for it; Book it; Find it; Pay it; Report it; Say it; View it

 

[5][IMG]

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council, Southend on Sea Borough Council

Good morning

Thank you for your email.

Your enquiry has been sent to the Freedom of Information Requests Department for assistance.

Regards

Customer Service Centre
Southend-on-Sea Borough Council
Civic Centre
Victoria Avenue
Southend-on-Sea
Essex SS2 6EP
Email: [Southend on Sea Borough Council request email]  
Web: www.southend.gov.uk
Do It Online...
Apply for it; Book it; Find it; Pay it; Report it; Say it; View it

The information in this e-mail and any attachments is confidential and may be subject to legal professional privilege. It is intended solely for the attention and use of the named addressee(s). If you are not the intended recipient, please notify the sender immediately. Unless you are the intended recipient or his/her representative you are not authorised to, and must not, read, copy, distribute, use or retain this message or any part of it. Communications sent to or from this organisations may be subject to recording and/or monitoring in accordance with relevant legislation.
At present the integrity of e-mail across the Internet cannot be guaranteed and messages and documents sent via this medium are potentially at risk. You should perform your own virus checks before opening any attachments.
Consider the environment. Please don't print this e-mail unless you really need to.

show quoted sections

Southend FOI Requests, Southend on Sea Borough Council

Customer Notice: Please do not e-mail Freedom of Information requests for
Southend Borough Council to individual officers. Please instead direct
them to [1][email address] where our central team will
direct their registration and completion.

 

Dear E Amies,

 

Thank you for your email regarding an Internal Review of the response to
your Freedom of Information Request. You should receive a reply by
07.04.2021.

 

If you have any other queries, please get in touch quoting the FOI
reference number FOI 10458. Where possible please use email as telephone
contact may not always be possible due to revised working arrangements.

 

Kind regards,

 

Holly Gudgin – Corporate Freedom of Information Team – Southend-on-Sea
Borough Council

Working to make lives better

( 01702 534929 (Direct) | *
[2][email address] |8 [3]www.southend.gov.uk

Corporate Strategy Group l Transformation Service l Southend-on-Sea
Borough Council | Civic Centre, Victoria Avenue, Southend on Sea, Essex,
SS2 6ER

 

 

[4][IMG]

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Ermine Amies left an annotation ()

Internal review request sent 6 March 2021.

Southend on Sea Borough Council say a response will be sent by 7 April.

Southend FOI Requests, Southend on Sea Borough Council

2 Attachments

Dear E Amies,

 

We have reviewed the response with which you were provided in connection
with your Freedom of Information request, our reference FOI 10458.

 

Your original Freedom of Information request to Southend-on-Sea Borough
Council dated 14^th of February 2021 requested the following information:

 

 1. Any application you made in 2019 or 2020 to be a “Children and Young
Peoples Services Champion” or for Children and Young People's Services
to be included on Stonewall’s “Workplace Equality Index,” including
any attachments or appendices to those applications. Please redact
personal details if necessary.
 2. Any feedback you received in 2019 or 2020 from Stonewall in relation
to either application or programme.
 3. Any other communication you have received from Stonewall in 2019 or
2020 unless privileged or otherwise exempt from disclosure (but if you
claim privilege or exemption in relation to any material, please say
in broad terms what the material is and the basis on which you claim
to be entitled to withhold it).
 4. Any training reports you have received from Stonewall in 2019 and 2020
and details of online training completed by your staff, with staff
title in 2019 & 2020. Please redact personal details if necessary.
 5. Full details of any equality impact assessment you carried out
connected with any of these applications (including any equality
impact assessment carried out prior to an earlier application of the
same kind if no further assessment was done).
 6. Details of the total amount of money you paid to Stonewall (i) in
2019; (ii) in 2020, whether or not as payment for goods or services
 7. Whether you intend to continue your membership of any Stonewall scheme
in the future, and if so which.

 

A response was provided to you on the 25^th of February 2021, giving the
following answers:

 

 1. The Council ceased to be a corporate member of Stonewall after 2018.
We have a further year membership for the Children and Young People’s
Champion programme.
 2. Feedback from Stonewall on the Council’s 2018 submission to the
Workplace Equality Index, received in 2019, was attached.
 3. Results from the Council’s involvement in Stonewall’s Children and
Young People’s Services (CYPS) Champions programme is attached.
 4. We have not received any.
 5. None.
 6. Membership fee of CYPS March 2019 paid one year - £950; membership
renewal 2 years June 20 paid £1900; Stonewall training for schools
November 2019 - £2340.
 7. Children and Young People’s Champions programme will continue.

 

On 6^th of March 2021, you requested a review of the response that you
were provided with. You raised your concerns about the answers provided,
which were:

 

 1. That the Council are a current Stonewall Children and Young People’s
Services Champion, and should therefore have final drafts of the
application, the current year evidence submitted including
attachments/appendices/additional information, and award results.
 2. That the Council had omitted written feedback and notes from the CYPS
feedback meeting and other feedback on policies that was received as
part of the programme.
 3. That the Council had only attached one email which was not relevant
and explained that you wished to see every written communication that
has been received from Stonewall in the two years specified. You
explained that the specific assistance you would like with this
request was to receive a list of job titles of staff who have been the
recipients of such communications.
 4. That staff have attended Stonewall conferences and may have also taken
online training and Stonewall training had been paid for schools for
November 2019, and you wished to be advised of the details of these
activities including staff titles, numbers of attendees, length of the
training, and the syllabus covered.
 5. Verification that there was no equality impact assessment undertaken.

 

I have reviewed the information available to me and have answered your
questions below.

 

 1. Please see attached further information relating to your request.
Please note that there is information redacted from the submission, as
it constitutes personal information and is therefore exempt from
disclosure under Section 40(2) of the Freedom of Information Act 2000.
There is no public interest in disclosure of the redacted information,
as it is personal data that would not otherwise contribute to the
release of the submission.
 2. Please see below.
 3. Please see attached further information relating to your request.
Please note that there is information redacted from the submission, as
it constitutes personal information and is therefore exempt from
disclosure under Section 40(2) of the Freedom of Information Act 2000.
There is no public interest in disclosure of the redacted information,
as it is personal data that does not impact on the nature of the
communications. You have also asked to be made aware of the job roles
of individuals that receive communications from Stonewall, and I can
inform you that these communications are with the Health Improvement
Practitioner. Other members of staff have at times been in
communication with Stonewall, such as the Policy team. 
 4. There has been no Stonewall online training from 2019 to present.
Face-to-face training took place on 26^th of November 2019, regarding
“Tackling Homophobic, Biphobic and Transphobic bullying”. 24 teachers
were in attendance, to learn practical techniques on how to tackle
this behaviour and celebrate the difference. There were no training
reports requested from this.
 5. I can verify that the answer previously provided to you was correct,
and that there was no equality impact assessment undertaken. As this
is the case, I am not able to provide you with any further
information.

 

Please accept our apologies for the unintentional omission of the
additional information.

With regard to question 2, I have considered that 2 exemptions are
applicable to the information that you have requested. These exemptions
are Section 41(1) relating to information provided in confidence, and
Section 43(2) which relates to commercial interests.

 

Section 41(1) explains that information is exempt if it has been obtained
from any other person (including another public authority), and that
disclosure of the information to the public by the authority holding it
would constitute a breach of confidence actionable by that or any other
person.

 

In this instance, the information that you have requested would be
obtained from Stonewall. There is an expectation that information provided
to us by Stonewall would remain confidential, and therefore by providing
you with this information this would constitute a breach of confidence
that would potentially be actionable by Stonewall.

 

Section 43(2) explains that information is exempt if it would, or would be
likely to, prejudice the commercial interests of any person (including the
public authority holding the information).

 

It is the case that by providing you with the information that you have
requested, Stonewall’s response model would be made public. Disclosure of
this information would weaken their ability to participate competitively
in future commercial activity, as competitors would be able to use this
information to gain an advantage, leading to a loss of engagement with
Stonewalls services causing a potential loss of income. Whilst it is
appreciated that there is public interest in the openness and
accountability of local authorities including inclusivity, this does not
outweigh the potential commercial impact on Stonewall.

 

This completes my review. If you are unhappy with the way in which your
request has been administered, you may wish to make use of the Council’s
[1]complaints procedure.

 

If you feel that the Council has not correctly applied the Freedom of
Information legislation, you may wish to approach the [2]Information
Commissioner for advice.

 

Kind regards,

 

Dominic Sexton (he/him) | Corporate Freedom of Information Team |
Corporate Strategy Group

01702 215107 (Direct) | [3][email address] |
[4]www.southend.gov.uk

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Dear Dominic,

Thank you.

Yours sincerely,

Ermine Amies