We don't know whether the most recent response to this request contains information or not – if you are Ermine Amies please sign in and let everyone know.

Information about your dealings with Stonewall [Extraneous material removed]

We're waiting for Ermine Amies to read recent responses and update the status.

Dear Norfolk Community Health and Care Trust,

This is a request under the Freedom of Information Act 2000 (FOIA). Please provide any information that you hold answering to any of the following descriptions:

1. Any application you made in 2019 or 2020 to be a “Stonewall Diversity Champion” or to be included on Stonewall’s “Workplace Equality Index,” including any attachments or appendices to those applications. Please redact personal details if necessary.

2. Any feedback you received in 2019 or 2020 from Stonewall in relation to either application or programme.

3. Any other communication you have received from Stonewall in 2019 or 2020 unless privileged or otherwise exempt from disclosure (but if you claim privilege or exemption in relation to any material, please say in broad terms what the material is and the basis on which you claim to be entitled to withhold it).

4. Full details of any equality impact assessment you carried out connected with any of these applications (including any equality impact assessment carried out prior to an earlier application of the same kind, if no further assessment was done).

5. Details of the total amount of money you paid to Stonewall (i) in 2019; (ii) in 2020, whether or not as payment for goods or services.

6. Whether you intend to continue your membership of any Stonewall scheme in the future, and if so which.

Yours faithfully,

Ermine Amies

Freedom of Information, Norfolk Community Health and Care NHS Trust

We thank you for and acknowledge receipt of your Freedom of Information
request

 

You will receive a reply from us within 2 working days of this receipt
giving you your unique reference number. It would be greatly appreciated
if you could utilise this number in all future communications relating to
your request.

 

We are making enquiries with respect to the information requested and will
respond within 20 working days. However, if we require clarification
regarding your request, we will be in contact with you and the 20 working
day period will start from the day that we receive your clarification.

 

Room 1.08

Quality Support Team  - Information Governance

Woodlands House

Norwich Community Hospital

Bowthorpe Road

Norwich

NR2 3TU

 

Recipients should be aware that all E-Mails received or sent by this Trust
are subject to the Freedom of Information Act 2000 and therefore may be
disclosed to a third party.

Freedom of Information, Norfolk Community Health and Care NHS Trust

Dear Amies

We thank you for and acknowledge receipt of your Freedom of Information request dated 05.02.2021.

We are making enquiries with respect to the information requested and will respond within 20 working days 05.03.2021. However, if we require clarification regarding your request, we will be in contact with you and the 20 working day period will start from the day that we receive your clarification.

Your request has been allocated a reference number: FOI request No 2995. It would be greatly appreciated if you could utilise this number in all future communications relating to your request.

Kind Regards

Melinda Bartha
Governance & Compliance administrator (FOI)
Quality Support Team – Information Governance
Norfolk Community Health and Care NHS Trust

Tel: 01603 272279
[mobile number]
Email: [email address]

Room 1.08, Woodlands House, Norwich Community Hospital, Bowthorpe Road, Norwich, NR2 3TU
www.norfolkcommunityhealthandcare.nhs.uk

‘Enabling best care for our patients now and into the future’

Securityoff (FOI Purposes ONLY)

show quoted sections

Freedom of Information, Norfolk Community Health and Care NHS Trust

2 Attachments

Dear  Amies 

 

We refer to your Freedom of Information request dated 05/02/2021. Please
find below our response to the information requested. Also please find the
attached above to support our response.

 

Question Answer
The trust's application form for
Any application you made in 2019 or the 2019 Workplace Equality Index
2020 to be a “Stonewall Diversity was completed on a web portal so
Champion” or to be included on this cannot be provided, but we
Stonewall’s “Workplace Equality have attached the supporting
1 Index,” including any attachments information that accompanied the
or appendices to those application.  The 2020 workplace
applications. Please redact equality index scheme was suspended
personal details if necessary. as a result of the pandemic
therefore no application was
submitted.
Any feedback you received in 2019 Feedback report from 2019 is
2 or 2020 from Stonewall in relation attached.
to either application or programme.
Any other communication you have
received from Stonewall in 2019 or We have interpreted this as
2020 unless privileged or otherwise requesting any communication
exempt from disclosure (but if you targeted to us.  Therefore no
3 claim privilege or exemption in targeted communication has been
relation to any material, please received.   General marketing
say in broad terms what the emails have been received but these
material is and the basis on which have not been included.
you claim to be entitled to
withhold it).
Full details of any equality impact
assessment you carried out
connected with any of these
4 applications (including any None
equality impact assessment carried
out prior to an earlier application
of the same kind, if no further
assessment was done).
5 Details of the total amount of money you paid to Stonewall
a, in 2019 Nil (no actual cash outflow in this
calendar year to this supplier)
b, in 2020 £3,000.00
c, whether or not as payment for goods Yes, this is payment for goods and
or services services
Whether you intend to continue your
6 membership of any Stonewall scheme Under consideration.
in the future, and if so which.

 

 

We invite feedback from users of the Trust's services and would be
grateful if you could take a few moments to complete a short questionnaire
by clicking on the following link:

 

[1]https://forms.office.com/Pages/ResponseP...

 

The Trust provides a complaints procedure to deal with complaints about
the Trust’s handling of requests for information. If you feel you need to
make a complaint in the first instance you should contact Complaints
Officer at:

 

Norfolk Community Health & Care NHS Trust Norwich Community Hospital
Bowthorpe Road Norwich

NR2 3TU

 

Email: [2][email address]

 

If you feel you have exhausted our internal complaints procedure, you also
have the right and may feel you wish to contact the Information
Commissioner’s Office (ICO).

 

 

Kind Regards

 

Melinda Bartha

Governance & Compliance administrator (FOI) 

Quality Support Team – Information Governance

Norfolk Community Health and Care NHS Trust

 

Tel: 01603 272279

[mobile number]

Email: [3][email address]

 

Room 1.08, Woodlands House, Norwich Community Hospital, Bowthorpe Road,
Norwich, NR2 3TU

[4]www.norfolkcommunityhealthandcare.nhs.uk

 

‘Enabling best care for our patients now and into the future’

 

[5]cid:image001.jpg@01D43EAF.C1138D70

Securityoff (FOI Purposes ONLY)

 

 

show quoted sections

Dear Melinda,

Please can you resend your answer - as the text is garbled.

many thanks,

Ermine Amies

Freedom of Information, Norfolk Community Health and Care NHS Trust

We thank you for and acknowledge receipt of your Freedom of Information
request

 

You will receive a reply from us within 2 working days of this receipt
giving you your unique reference number. It would be greatly appreciated
if you could utilise this number in all future communications relating to
your request.

 

We are making enquiries with respect to the information requested and will
respond within 20 working days. However, if we require clarification
regarding your request, we will be in contact with you and the 20 working
day period will start from the day that we receive your clarification.

 

Room 1.08

Quality Support Team  - Information Governance

Woodlands House

Norwich Community Hospital

Bowthorpe Road

Norwich

NR2 3TU

 

Recipients should be aware that all E-Mails received or sent by this Trust
are subject to the Freedom of Information Act 2000 and therefore may be
disclosed to a third party.

Freedom of Information, Norfolk Community Health and Care NHS Trust

1 Attachment

Dear Amies

Thank you for your email. Hope now you can read our response.

We refer to your Freedom of Information request dated 05/02/2021. Please find below our response to the information requested. Also please find the attached above to support our response.

Q1 Any application you made in 2019 or 2020 to be a “Stonewall Diversity Champion” or to be included on Stonewall’s “Workplace Equality Index,” including any attachments or appendices to those applications. Please redact personal details if necessary.

Answer: The trust's application form for the 2019 Workplace Equality Index was completed on a web portal so this cannot be provided, but we have attached the supporting information that accompanied the application. The 2020 workplace equality index scheme was suspended as a result of the pandemic therefore no application was submitted.

Q2 Any feedback you received in 2019 or 2020 from Stonewall in relation to either application or programme.

Answer: Feedback report from 2019 is attached.

Q3 Any other communication you have received from Stonewall in 2019 or 2020 unless privileged or otherwise exempt from disclosure (but if you claim privilege or exemption in relation to any material, please say in broad terms what the material is and the basis on which you claim to be entitled to withhold it).

Answer: We have interpreted this as requesting any communication targeted to us. Therefore no targeted communication has been received. General marketing emails have been received but these have not been included.

Q4 Full details of any equality impact assessment you carried out connected with any of these applications (including any equality impact assessment carried out prior to an earlier application of the same kind, if no further assessment was done).

Answer: None

Q5 Details of the total amount of money you paid to Stonewall

Answer:

a,in 2019- Nil (no actual cash outflow in this calendar year to this supplier)
b,in 2020- £3,000.00
c,whether or not as payment for goods or services - Yes, this is payment for goods and services
6Whether you intend to continue your membership of any Stonewall scheme in the future, and if so which - Under consideration.

We invite feedback from users of the Trust's services and would be grateful if you could take a few moments to complete a short questionnaire by clicking on the following link:

https://forms.office.com/Pages/ResponseP...

The Trust provides a complaints procedure to deal with complaints about the Trust’s handling of requests for information. If you feel you need to make a complaint in the first instance you should contact Complaints Officer at:

Norfolk Community Health & Care NHS Trust Norwich Community Hospital Bowthorpe Road Norwich
NR2 3TU

Email: [email address]

If you feel you have exhausted our internal complaints procedure, you also have the right and may feel you wish to contact the Information Commissioner’s Office (ICO).

Kind Regards

Melinda Bartha
Governance & Compliance administrator (FOI)
Quality Support Team – Information Governance
Norfolk Community Health and Care NHS Trust

Tel: 01603 272279
[mobile number]
Email: [email address]

Room 1.08, Woodlands House, Norwich Community Hospital, Bowthorpe Road, Norwich, NR2 3TU
www.norfolkcommunityhealthandcare.nhs.uk

‘Enabling best care for our patients now and into the future’

Securityoff (FOI Purposes ONLY)

show quoted sections

Dear Norfolk Community Health and Care NHS Trust,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Norfolk Community Health and Care NHS Trust's handling of my FOI request 'Information about your dealings with Stonewall #DontSubmitToStonewall'.

Your response omits information requested so this is to request an internal review.

Your response to part 1, 2 &3 of the request was:
---------------------------------------------------------------------
Q1 Any application you made in 2019 or 2020 to be a “Stonewall Diversity Champion” or to be included on Stonewall’s “Workplace Equality Index,” including any attachments or appendices to those applications. Please redact personal details if necessary.

Answer: The trust's application form for the 2019 Workplace Equality Index was completed on a web portal so this cannot be provided, but we have attached the supporting information that accompanied the application. The 2020 workplace equality index scheme was suspended as a result of the pandemic therefore no application was submitted.

Q2 Any feedback you received in 2019 or 2020 from Stonewall in relation to either application or programme.

Answer: Feedback report from 2019 is attached.

Q3 Any other communication you have received from Stonewall in 2019 or 2020 unless privileged or otherwise exempt from disclosure (but if you claim privilege or exemption in relation to any material, please say in broad terms what the material is and the basis on which you claim to be entitled to withhold it).

Answer: We have interpreted this as requesting any communication targeted to us. Therefore no targeted communication has been received. General marketing emails have been received but these have not been included.

------------------------------------------------------------------------------------------------------------------

As the Workplace Equality Index is a benchmark tool and a "developmental framework" which you use to measure your achievements and progress on LGBT equality, you will have assessed and reported on 10 areas of employment policy and practice, drafting answers and updating file information.

So I do not accept that you do not hold or have access to this information electronically and/or in final drafts prepared for submission, assessing and reporting on those 10 areas of employment policy and practice, and evidence submitted and/or have shared the finished submission with management and/or have links to the staff survey, references, attachments or appendices or other additional information & research for the submission.

Stonewall membership also includes also step-by-step guidance, review of your policies and introductions to other organisations.

I do not accept that you do not hold or have access to this information electronically and/or:
- final drafts for the Workplace Employment Index
- and/or have shared the finished submission with management
- and/or have links to references, attachments or appendices or other additional information & research for the submission
- and/or staff survey results
- and/or internal notes on feedback from the 2 hour feedback meeting
- and/or have policy advice from Stonewall on HR policies
and/or requests for lobbying action

So I do not accept that you do not hold communications from Stonewall including policy advice on HR policies from Stonewall and requests for lobbying action on the GRA and other matters.

Please review.

In your internal review, you may decide Section 12 exemption applies. I direct your attention to your section 16 duty to provide me with advice and assistance to help me to refine my request. For example, it could make it possible for you to comply without incurring excessive costs by providing me with a list of the custodians (by job title; I do not need to know names) you believe to have been the recipients of such communications.

That, of course, would not exhaust your duty to provide me with advice and assistance as there may be other ways in which you can help me to refine my request so that it captures a representative picture of your dealings with Stonewall without exceeding the appropriate limit.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/i...

I look forward to hearing from you.

Yours faithfully,

Ermine Amies

Note: For ease of reference, in response to part 4, there was no equality impact assessment. Re parts 5 & 6 you said:

5 Details of the total amount of money you paid to Stonewall

Answer:
a,in 2019- Nil (no actual cash outflow in this calendar year to this supplier)
b,in 2020- £3,000.00
c,whether or not as payment for goods or services - Yes, this is payment for goods and services

6 Whether you intend to continue your membership of any Stonewall scheme in the future, and if so which - Answer:
Under consideration.

Freedom of Information, Norfolk Community Health and Care NHS Trust

We thank you for and acknowledge receipt of your Freedom of Information
request

 

You will receive a reply from us within 2 working days of this receipt
giving you your unique reference number. It would be greatly appreciated
if you could utilise this number in all future communications relating to
your request.

 

We are making enquiries with respect to the information requested and will
respond within 20 working days. However, if we require clarification
regarding your request, we will be in contact with you and the 20 working
day period will start from the day that we receive your clarification.

 

Room 1.08

Quality Support Team  - Information Governance

Woodlands House

Norwich Community Hospital

Bowthorpe Road

Norwich

NR2 3TU

 

Recipients should be aware that all E-Mails received or sent by this Trust
are subject to the Freedom of Information Act 2000 and therefore may be
disclosed to a third party.

Freedom of Information, Norfolk Community Health and Care NHS Trust

Dear Ermine,

We thank you for and acknowledge receipt of your e-mail dated 12 March 2021, referencing our response (dated 22 February) to your Freedom of Information request (FOI 2995) dated 05.02.2021 and asking for an internal review of the response to this request.

All of our FOI requests are assessed and reviewed by relevant Subject Matter Experts (SME) when our responses are made and we include as much information as is relevant and available at the time. In this situation, you are querying the detail of the information provided in response to your original request and disputing the type and amount of information that we hold in relation to this matter.

We are now making enquiries with respect to the information that you believe we should hold and this will be reviewed by the relevant SME and the Trust’s Information Governance Team. We will respond within 20 working days – 13.04.2021. However, if we require any further clarification regarding your request, we will be in contact with you and the 20 working day period will start from the day that we receive your clarification.

In order to manage this request, we will treat this as a new request under the Freedom of Information Act and your request has been allocated a reference number: FOI Request No 3015. It would be greatly appreciated if you could utilise this number in all future communications relating to this matter.

Kind Regards

Melinda Bartha
Governance & Compliance administrator (FOI)
Quality Support Team – Information Governance
Norfolk Community Health and Care NHS Trust

Tel: 01603 272279
[mobile number]
Email: [email address]

Room 1.08, Woodlands House, Norwich Community Hospital, Bowthorpe Road, Norwich, NR2 3TU
www.norfolkcommunityhealthandcare.nhs.uk

‘Enabling best care for our patients now and into the future’

show quoted sections

Ermine Amies left an annotation ()

New reference number: FOI Request No 3015. for the internal review.

Freedom of Information, Norfolk Community Health and Care NHS Trust

1 Attachment

Dear Ermine   

 

We refer to your Freedom of Information request dated 12th March 2021 when
you asked for an internal review of the information originally provided to
you. Our original response has been fully reviewed by the relevant Subject
Matter Experts and the Trust’s Information Governance team. Please find
below our response to the requested review and you will also receive a
mail providing Sharepoint access to the Trust’s 2019 workplace equality
index submission referred to in the response as this file was too large to
attach to this mail.

 

You Stated: "As the Workplace Equality Index is a benchmark tool and a
"developmental framework" which you use to measure your achievements and
progress on LGBT equality, you will have assessed and reported on 10 areas
of employment policy and practice, drafting answers and updating file
information.

 

So I do not accept that you do not hold or have access to this information
electronically and/or in final drafts prepared for submission, assessing
and reporting on those 10 areas of employment policy and practice, and
evidence submitted and/or have shared the finished submission with
management and/or have links to the staff survey, references, attachments
or appendices or other additional information & research for the
submission. "

 

Stonewall membership also includes also step-by-step guidance, review of
your policies and introductions to other organisations. I do not accept
that you do not hold or have access to this information electronically
and/or:      

             

              - final drafts for the Workplace Employment Index

 

Our answer: -No drafts were created as the portal enables you to share
access and allow "collaborators" to review and amend information
provided.  Access to the portal was not available at the time of your
previous request. However, the trust has now been able to get access and
therefore our 2019 workplace equality index submission is shared as part
of this response.  As included in our first response the workplace
equality index did not take place in 2020 due to the COVID-19 pandemic.

 

              - and/or have shared the finished submission with management

 

Our answer: -There would have been others within the organisation who were
identified as "collaborators" to the index and would have been given
access to the portal to add or review information. 2019 workplace equality
index submission is included with this response.

 

              -and/or have links to references, attachments or appendices
or other additional information & research for the submission    

 

Our answer: -This has been interpreted as requesting the supporting
information that some aspects of the Workplace Equality Index recommends. 
This has been provided in our first response.

 

              - and/or staff survey results

 

Our answer: -The trust did not participate in the staff survey element of
the Workplace Equality Index as the timing conflicts with the national NHS
Staff Survey.  The trust is mandated to participate in the NHS Staff
Survey and decided not to undertake two surveys at the same time.

             

              - and/or internal notes on feedback from the 2-hour feedback
meeting             

 

Our answer: -The formal feedback report from Stonewall has been provided
to you in the first response.  This was not a formally minuted trust
meeting and therefore there are no trust documents that can be disclosed. 
Those who participated in the meeting may have taken additional "personal
notes" but these are not disclosable.

 

              - and/or have policy advice from Stonewall on HR policies

 

Our answer: -Advice was obtained from Stonewall on the trust's Trans
Equality Policy in 2017.  Advice was obtained from Stonewall on the
trust's Trans Patient Care Policy in 2018. Advice was obtained from
Stonewall on the trust's Leave & Pay for New & Existing Parents policy in
2018.

None of these were part of the 2019 or 2020 Workplace Equality Index
submission and therefore not provided in response to your first request.

 

              -and/or requests for lobbying action      

 

Our answer: -As previously responded, the only emails received on this
matter during 2019 and 2020 were part of generalised marketing mailing and
not specific to the trust.

 

              -So I do not accept that you do not hold communications from
Stonewall including policy advice on HR policies from Stonewall and
requests for lobbying action on the GRA and other matters.          

 

Our answer: -Your initial request was interpreted as being related to 2019
and 2020 Workplace Equality Index submissions hence why no information was
provided as none was available for this time frame.

 

We invite feedback from users of the Trust's services and would be
grateful if you could take a few moments to complete a short questionnaire
by clicking on the following link:

 

[1]https://forms.office.com/Pages/ResponseP...

 

The Trust provides a complaints procedure to deal with complaints about
the Trust’s handling of requests for information. If you feel you need to
make a complaint in the first instance you should contact Complaints
Officer at:

 

Norfolk Community Health & Care NHS Trust,

Norwich Community Hospital,

Bowthorpe Road,

Norwich

NR2 3TU

 

Email: [2][email address]

 

If you feel you have exhausted our internal complaints procedure, you also
have the right and may feel you wish to contact the Information
Commissioner’s Office (ICO).

 

Kind Regards

 

Melinda Bartha

Governance & Compliance administrator (FOI) 

Quality Support Team – Information Governance

Norfolk Community Health and Care NHS Trust

 

Tel: 01603 272279

Email: [3][email address]

 

Room 1.08, Woodlands House, Norwich Community Hospital, Bowthorpe Road,
Norwich, NR2 3TU

[4]www.norfolkcommunityhealthandcare.nhs.uk

 

‘Enabling best care for our patients now and into the future’

 

[5]cid:image001.jpg@01D43EAF.C1138D70

 

Securityoff (FOI purpose only)

 

show quoted sections

Bartha Melinda, Norfolk Community Health and Care NHS Trust

4 Attachments

Bartha Melinda shared a folder with you
Our Ref: FOI 3015

Dear Ermine   

Response to your Freedom of Information request dated 12th Mach 2021.
In response to your request we are enclosing a copy of the NCH&C Trust’s 2019
workplace equality index submission.

Kind Regards

Melinda Bartha
Governance & Compliance administrator (FOI) 
Norfolk Community Health and Care NHS Trust
Email: [email address]
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disclosed to a third party.

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Dear Norfolk Community Health and Care NHS Trust,

Thank you for your response. I am having difficulty accessing correspondence and documents released. I looked for your FOIs on your website to access the info there but didn't find them.

Please share the information without password protection here.

Yours,

Ermine Amies

Freedom of Information, Norfolk Community Health and Care NHS Trust

We thank you for and acknowledge receipt of your Freedom of Information
request

 

You will receive a reply from us within 2 working days of this receipt
giving you your unique reference number. It would be greatly appreciated
if you could utilise this number in all future communications relating to
your request.

 

We are making enquiries with respect to the information requested and will
respond within 20 working days. However, if we require clarification
regarding your request, we will be in contact with you and the 20 working
day period will start from the day that we receive your clarification.

 

Room 1.08

Quality Support Team  - Information Governance

Woodlands House

Norwich Community Hospital

Bowthorpe Road

Norwich

NR2 3TU

 

Recipients should be aware that all E-Mails received or sent by this Trust
are subject to the Freedom of Information Act 2000 and therefore may be
disclosed to a third party.

Freedom of Information, Norfolk Community Health and Care NHS Trust

Dear Amie

Thank you for your email.

We refer to your Freedom of Information request dated 12th March 2021/ FOI 3015.
Once you have accessed this document through the link, the link will only be valid for 3 months from the date we have sent it to you. If you do not access this link within the time frame and decide at a later date you do want to access the document, you will need to submit a request to us.

Kind Regards

Melinda Bartha
Governance & Compliance administrator (FOI)
Quality Support Team – Information Governance
Norfolk Community Health and Care NHS Trust

Tel: 01603 272279
[mobile number]
Email: [email address]

Room 1.08, Woodlands House, Norwich Community Hospital, Bowthorpe Road, Norwich, NR2 3TU
www.norfolkcommunityhealthandcare.nhs.uk

‘Enabling best care for our patients now and into the future’
Securityoff (FOI Purposes ONLY)

show quoted sections

Dear Melinda,

Thank you. Please provide another link.

Yours sincerely,

Ermine Amies

Freedom of Information, Norfolk Community Health and Care NHS Trust

We thank you for and acknowledge receipt of your Freedom of Information
request

 

You will receive a reply from us within 2 working days of this receipt
giving you your unique reference number. It would be greatly appreciated
if you could utilise this number in all future communications relating to
your request.

 

We are making enquiries with respect to the information requested and will
respond within 20 working days. However, if we require clarification
regarding your request, we will be in contact with you and the 20 working
day period will start from the day that we receive your clarification.

 

Room 1.08

Quality Support Team  - Information Governance

Woodlands House

Norwich Community Hospital

Bowthorpe Road

Norwich

NR2 3TU

 

Recipients should be aware that all E-Mails received or sent by this Trust
are subject to the Freedom of Information Act 2000 and therefore may be
disclosed to a third party.

Bartha Melinda, Norfolk Community Health and Care NHS Trust

4 Attachments

Bartha Melinda shared a folder with you
Our Ref: FOI 3015

Dear Ermine   

Response to your Freedom of Information request dated 12th Mach 2021.
In response to your request we are enclosing a copy of the NCH&C Trust’s 2019
workplace equality index submission.

Kind Regards

Governance & Compliance administrator (FOI) 
Norfolk Community Health and Care NHS Trust

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[3]permission globe icon This link only works for the direct recipients of this
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[4]Open

[5]Microsoft logo [6]Privacy Statement

Recipients should be aware that all E-Mails received or sent by this Trust
are subject to the Freedom of Information Act 2000 and therefore may be
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References

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Freedom of Information, Norfolk Community Health and Care NHS Trust

Dear Amie

In response for your request dated 12/07/2021, we have sent a new link for Sharepoint access to the Trust’s 2019 workplace equality index submission.

Please note: once you have accessed this document through the link, the link will only be valid for 3 months from the date we have sent it to you. If you do not access this link within the time frame and decide at a later date you do want to access the document, you will need to submit a new request.

Kind Regards

Melinda Bartha
Governance & Compliance administrator (FOI)
Quality Support Team – Information Governance
Norfolk Community Health and Care NHS Trust

Tel: 01603 272279
Email: [email address]
Securityoff (FOI Purposes ONLY)
Room 1.08, Woodlands House, Norwich Community Hospital, Bowthorpe Road, Norwich, NR2 3TU
www.norfolkcommunityhealthandcare.nhs.uk

‘Enabling best care for our patients now and into the future’

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