Information about the organisation IT infrastructure

The request was partially successful.

Dear North Wales Community Health Council,

1. What is your annual IT Infrastructure Budget for 2018, 2019 & 2020?
2. Please confirm if you are utilising desktop virtualisation technologies and if so how
many users do you provide services for?
3. Which Profile Management Solution and which version are you using currently, if any?
4. When was the installation date of the above Solution? (Month/year)
5. If you are using Internet Explorer as a business web browser, which version is this?
6. What operating system(s) do you use?
7. If not already done so, are you planning an upgrade to Windows 10, if so, when?
8. The total number of staff employed by the organization:
9. Please list and provide contact details for the IT senior management team including
CIO, IT Director and Infrastructure Architects if applicable:
10. Please approximate how many tickets/issued are raised daily around user profile issues:
11. Please approximate the time spent managing your IT systems, specifically user profiles, per week in the unit of man hours:
12. If you outsource your IT works, please provide who this is with:
13. Please also name all of the IT re-sellers that you work with and buy from:
14. Please list any and all pain points that the IT teams, and organisation as a whole, experience with regard to the user experience:

Yours faithfully,

Liza-Marie Nolan

Admin (CHC-North Wales CHC), North Wales Community Health Council

Dear Lisa Marie Nolan

 

Thanks for your Freedom of Information request.  Our response is provided
alongside your questions.

 

Yours sincerely

Sue Irlam

 

SUE IRLAM

RHEOLWR BUSNES / BUSINESS MANAGER

Cyngor Iechyd Cymuned Gogledd Cymru / North Wales Community Health Council

11 Llys Castan/Chestnut Court, Ffordd y Parc, Parc Menai, Bangor, Gwynedd,
LL57 4FH

Ffôn/Tel 01248 679 284 est/ext 3 neu/or 01341 422 236

 

 

Os ydych angen yr wybodaeth yma ar ffurf wahanol cysylltwch â  01248
679284 est 3 neu [email address].

If you need this information in an alternative format please contact 01248
679284 ext 3 or [email address]. 

 

Sylwer y gellid mynnu, o dan delerau Deddf Rhyddid Gwybodaeth 2000, bod y
Cynghorau Iechyd Cymuned yn gwneud cynnwys unrhyw e-bost neu ohebiaeth a
dderbyniwyd yn gyhoeddus.

Please be aware that, under the terms of the Freedom of Information Act
2000, Community Health Councils may be required to make public the content
of any emails or correspondence received.

 

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