Information about the organisations information technology team and infrastructure equipment

Julie Hatchard made this Freedom of Information request to St Mary's University, Twickenham

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The request was successful.

Julie Hatchard

Dear St Mary's University, Twickenham,

Under the Freedom of Information Act 2000 I seek the following information about the
organisations information technology team and infrastructure equipment:

1. What is your annual IT Infrastructure Budget for 2016, 2017 & 2018?
2. What storage vendor(s) and model do you currently use?
3. When was the installation date of above storage vendor(s)? (Month/year)
4. When is your planned (or estimated) storage refresh date? (Month/year)
5. What is your estimated budget for the refresh?
6. What is the capacity of the storage data in TB?
7. The total number of IT staff employed by the organization:
8. Please list and provide contact details for the IT senior management team including
CIO, IT Director and Infrastructure Architects if applicable:
9. Please confirm if you are utilising desktop virtualisation technologies and if so how
many users do you provide services for?
10. What backup software do you use?
11. How much data do you backup in TB?
12. Number of servers?
13. What operating system(s) do you use?
14. Number of virtualised servers?
15. What percentage of your environment is virtualised?
16. If you outsource your IT works, please provide who it is with and when the contract started and ends.
17. Please also name all of the IT re-sellers that you work with and buy from, as well as the frameworks that you use for the release of any tenders etc.
18. Please also approximate the time spent managing your IT systems, specifically storage, per week in the unit of man hours. Also approximate the amount of time taken carving out LUNs and/or Volumes.
19. Please list any and all pain points that the IT teams, and organisation as a whole, experience with regard to the storage and usage of the virtualised workloads.
20. How is your storage connected, i.e. via Fibre Channel, Ethernet (NFS or ISCSi). If your storage is currently connected via Fibre Channel, do you have access to 10 GB Ethernet, or 1 GB ethernet, and if so, please declare which.

Yours faithfully,

Julie Hatchard

Freedom of Information, St Mary's University, Twickenham

Dear Madam

Thank you for your Freedom of Information request. We are currently processing this and are looking to be in a position to respond to you within the 20 working days required by the act being on or before 2 June 2017.

Please do not hesitate to contact me if you have any questions.

Yours sincerely

Andrew Browning
Clerk to the Governors and Company Secretary
Office of the Vice Chancellor
St Mary’s University, Waldegrave Road, TW1 4SX
020 8240 4267
07725 607246
[email address]

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Freedom of Information, St Mary's University, Twickenham

Dear Madam

Please find the response to your FOI request below:-

Dear St Mary's University, Twickenham,

Under the Freedom of Information Act 2000 I seek the following information about the organisations information technology team and infrastructure equipment:

1. What is your annual IT Infrastructure Budget for 2016, 2017 & 2018?
2016 - 2017 £2.2M, 2018 £2.5M est.

2. What storage vendor(s) and model do you currently use?
Westek

3. When was the installation date of above storage vendor(s)? (Month/year) 4. When is your planned (or estimated) storage refresh date? (Month/year) 5. What is your estimated budget for the refresh? Summer 2012, summer 2017, Budget est. £50k

6. What is the capacity of the storage data in TB?
200TB

7. The total number of IT staff employed by the organization:
22 FTE

8. Please list and provide contact details for the IT senior management team including CIO, IT Director and Infrastructure Architects if applicable:
Mr Moeen Muzaffar (Director of IT), 020 8240 4000, [email address]

9. Please confirm if you are utilising desktop virtualisation technologies and if so how many users do you provide services for?
Yes, 6000 students

10. What backup software do you use?
Backup Exec

11. How much data do you backup in TB?
200TB

12. Number of servers?
200

13. What operating system(s) do you use?
Windows

14. Number of virtualised servers?
60

15. What percentage of your environment is virtualised?
20%

16. If you outsource your IT works, please provide who it is with and when the contract started and ends.
N/a

17. Please also name all of the IT re-sellers that you work with and buy from, as well as the frameworks that you use for the release of any tenders etc.
Client confidential, framework is SUPC

18. Please also approximate the time spent managing your IT systems, specifically storage, per week in the unit of man hours. Also approximate the amount of time taken carving out LUNs and/or Volumes.
36 hrs / per week

19. Please list any and all pain points that the IT teams, and organisation as a whole, experience with regard to the storage and usage of the virtualised workloads.
N/a

20. How is your storage connected, i.e. via Fibre Channel, Ethernet (NFS or ISCSi). If your storage is currently connected via Fibre Channel, do you have access to 10 GB Ethernet, or 1 GB ethernet, and if so, please declare which.
iSCSi

Yours sincerely

Andrew Browning
Clerk to the Governors and Company Secretary
Office of the Vice Chancellor
St Mary’s University, Waldegrave Road, TW1 4SX
020 8240 4267
07725 607246
[email address]

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