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Information about the organisations information technology team and infrastructure equipment

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Julie Hatchard

Dear Southampton Solent University,

Under the Freedom of Information Act 2000 I seek the following information about the
organisations information technology team and infrastructure equipment:

1. What is your annual IT Infrastructure Budget for 2016, 2017 & 2018?
2. What storage vendor(s) and model do you currently use?
3. When was the installation date of above storage vendor(s)? (Month/year)
4. When is your planned (or estimated) storage refresh date? (Month/year)
5. What is your estimated budget for the refresh?
6. What is the capacity of the storage data in TB?
7. The total number of IT staff employed by the organization:
8. Please list and provide contact details for the IT senior management team including
CIO, IT Director and Infrastructure Architects if applicable:
9. Please confirm if you are utilising desktop virtualisation technologies and if so how
many users do you provide services for?
10. What backup software do you use?
11. How much data do you backup in TB?
12. Number of servers?
13. What operating system(s) do you use?
14. Number of virtualised servers?
15. What percentage of your environment is virtualised?
16. If you outsource your IT works, please provide who it is with and when the contract started and ends.
17. Please also name all of the IT re-sellers that you work with and buy from, as well as the frameworks that you use for the release of any tenders etc.
18. Please also approximate the time spent managing your IT systems, specifically storage, per week in the unit of man hours. Also approximate the amount of time taken carving out LUNs and/or Volumes.
19. Please list any and all pain points that the IT teams, and organisation as a whole, experience with regard to the storage and usage of the virtualised workloads.
20. How is your storage connected, i.e. via Fibre Channel, Ethernet (NFS or ISCSi). If your storage is currently connected via Fibre Channel, do you have access to 10 GB Ethernet, or 1 GB ethernet, and if so, please declare which.

Yours faithfully,

Julie Hatchard

Freedom of Information, Solent University, Southampton

5 Attachments

Dear Sir/Madam,

 

Re: Request for information under the Freedom of Information Act 2000.

 

Thank you for your request for information, received by Southampton Solent
University on 04 May 2017.

 

Your request will be considered and you will receive the information
requested within the statutory timescale of 20 working days, as defined by
the Freedom of Information Act 2000, subject to the information not being
exempt.

 

Kind Regards,

 

 

Sati Sidhu

Information Management & Compliance Officer | Academic Services

Southampton Solent University | East Park Terrace | Southampton SO14 0YN

T: 02382 013229 | E: [1][email address] | [2]www.solent.ac.uk

 

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   [8]Disclaimer

 

 

 

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Freedom of Information, Solent University, Southampton

5 Attachments

Dear Sir/Madam,

Re: Request for information under the Freedom of Information Act 2000.

Thank you for your request for information received by Southampton Solent
University on the 04 May 2017.

Under the Freedom of Information Act 2000 I seek the following information
about the organisations information technology team and infrastructure
equipment:

 

1.       What is your annual IT Infrastructure Budget for 2016, 2017 &
2018? *TBC

 

2.       What storage vendor(s) and model do you currently use? Dell &
Microsoft

 

3.       When was the installation date of above storage vendor(s)?
(Month/year) 2015

 

4.       When is your planned (or estimated) storage refresh date?
Estimated 2020/21  (Month/year)

 

5.       What is your estimated budget for the refresh? Unknown

 

6.       What is the capacity of the storage data in TB? 200TB

 

7.       The total number of IT staff employed by the organization: 80

 

8.       Please list and provide contact details for the IT senior
management team including CIO, IT Director and Infrastructure Architects
if applicable:

Director of ICT, Tel: 023 8201 2345, Email:
[1][email address]

Head of ICT Technical Development, Tel: 023 8201 2345, Email:
[2][email address]

 

9.       Please confirm if you are utilising desktop virtualisation
technologies and if so how many users do you provide services for? N/A

 

10.   What backup software do you use? IBM Spectrum Protect

 

11.   How much data do you backup in TB? 70TB

 

12.   Number of servers? 500

 

13.   What operating system(s) do you use? Windows Server 2008 R2, 2012
R2, 2016, Ubuntu Linux, Oracle Linux, SLES, Windows 7, 10, Apple OSX

 

14.   Number of virtualised servers? 450

 

15.   What percentage of your environment is virtualised? 90%

 

16.   If you outsource your IT works, please provide who it is with and
when the contract started and ends. N/A

 

17.   Please also name all of the IT re-sellers that you work with and buy
from, as well as the frameworks that you use for the release of any
tenders etc. GCloud, SUPC, NSSA, CROWN

 

18.   Please also approximate the time spent managing your IT systems,
specifically storage, per week in the unit of man hours. Estimate is 40
hours, could be way off though

 

Also approximate the amount of time taken carving out LUNs and/or Volumes.
Very little

 

19.   Please list any and all pain points that the IT teams, and
organisation as a whole, experience with regard to the storage and usage
of the virtualised workloads. None

 

20.   How is your storage connected, i.e. via Fibre Channel, Ethernet (NFS
or ISCSi). If your storage is currently connected via Fibre Channel, do
you have access to 10 GB Ethernet, or 1 GB ethernet, and if so, please
declare which. ISCSi

 

If you are dissatisfied with the handling of your request, please contact
the University’s Clerk of Governors, Southampton Solent University, East
Park Terrace, Southampton SO14 0YN, e-mail:
[3][Solent University request email] for an internal review.  Please note
that this does not affect you right to appeal to the Information
Commissioner’s Office ([4]www.ico.gov.uk) should you remain dissatisfied
with the University’s response.

 

Yours sincerely,

 

Sati Sidhu

Information Management & Compliance Officer | Academic Services

Southampton Solent University | East Park Terrace | Southampton SO14 0YN

T: 02382 013229 | E: [5][email address] | [6]www.solent.ac.uk

 

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   [12]Disclaimer

 

From: Freedom of Information
Sent: 08 May 2017 11:03
To: 'Julie Hatchard' <[FOI #404718 email]>
Subject: RE: Freedom of Information request - Information about the
organisations information technology team and infrastructure equipment

 

Dear Sir/Madam,

 

Re: Request for information under the Freedom of Information Act 2000.

 

Thank you for your request for information, received by Southampton Solent
University on 04 May 2017.

 

Your request will be considered and you will receive the information
requested within the statutory timescale of 20 working days, as defined by
the Freedom of Information Act 2000, subject to the information not being
exempt.

 

Kind Regards,

 

 

Sati Sidhu

Information Management & Compliance Officer | Academic Services

Southampton Solent University | East Park Terrace | Southampton SO14 0YN

T: 02382 013229 | E: [13][email address] | [14]www.solent.ac.uk

 

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[20]Disclaimer

 

 

 

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We don't know whether the most recent response to this request contains information or not – if you are Julie Hatchard please sign in and let everyone know.