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Information about the organisations information technology team and infrastructure equipment

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Julie Hatchard

Dear Sandwell and West Birmingham Hospitals NHS Trust,

Under the Freedom of Information Act 2000 I seek the following information about the
organisations information technology team and infrastructure equipment:

1. What is your annual IT Infrastructure Budget for 2016, 2017 & 2018?
2. What storage vendor(s) and model do you currently use?
3. When was the installation date of above storage vendor(s)? (Month/year)
4. When is your planned (or estimated) storage refresh date? (Month/year)
5. What is your estimated budget for the refresh?
6. What is the capacity of the storage data in TB?
7. The total number of IT staff employed by the organization:
8. Please list and provide contact details for the IT senior management team including
CIO, IT Director and Infrastructure Architects if applicable:
9. Please confirm if you are utilising desktop virtualisation technologies and if so how
many users do you provide services for?
10. What backup software do you use?
11. How much data do you backup in TB?
12. Number of servers?
13. What operating system(s) do you use?
14. Number of virtualised servers?
15. What percentage of your environment is virtualised?
16. If you outsource your IT works, please provide who it is with and when the contract started and ends.
17. Please also name all of the IT re-sellers that you work with and buy from, as well as the frameworks that you use for the release of any tenders etc.
18. Please also approximate the time spent managing your IT systems, specifically storage, per week in the unit of man hours. Also approximate the amount of time taken carving out LUNs and/or Volumes.
19. Please list any and all pain points that the IT teams, and organisation as a whole, experience with regard to the storage and usage of the virtualised workloads.
20. How is your storage connected, i.e. via Fibre Channel, Ethernet (NFS or ISCSi). If your storage is currently connected via Fibre Channel, do you have access to 10 GB Ethernet, or 1 GB ethernet, and if so, please declare which

Yours faithfully,

Julie Hatchard

SWBH-GM-FOIRequests (SANDWELL AND WEST BIRMINGHAM HOSPITALS NHS TRUST), Sandwell and West Birmingham Hospitals NHS Trust

Dear Ms Hatchard

 

Thank you for your freedom of information request received  04 May 2017 in
which you have requested the following information:

 

1. What is your annual IT Infrastructure Budget for 2016, 2017 & 2018?

2. What storage vendor(s) and model do you currently use?

3. When was the installation date of above storage vendor(s)? (Month/year)
4. When is your planned (or estimated) storage refresh date? (Month/year)
5. What is your estimated budget for the refresh?

6. What is the capacity of the storage data in TB?

7. The total number of IT staff employed by the organization:

8. Please list and provide contact details for the IT senior management
team including CIO, IT Director and Infrastructure Architects if
applicable:

9. Please confirm if you are utilising desktop virtualisation technologies
and if so how many users do you provide services for?

10. What backup software do you use?

11. How much data do you backup in TB?

12. Number of servers?

13. What operating system(s) do you use?

14. Number of virtualised servers?

15. What percentage of your environment is virtualised?

16. If you outsource your IT works, please provide who it is with and when
the contract started and ends.

17. Please also name all of the IT re-sellers that you work with and buy
from, as well as the frameworks that you use for the release of any
tenders etc.

18. Please also approximate the time spent managing your IT systems,
specifically storage, per week in the unit of man hours. Also approximate
the amount of time taken carving out LUNs and/or Volumes.

19. Please list any and all pain points that the IT teams, and
organisation as a whole, experience with regard to the storage and usage
of the virtualised workloads.

20. How is your storage connected, i.e. via Fibre Channel, Ethernet (NFS
or ISCSi). If your storage is currently connected via Fibre Channel, do
you have access to 10 GB Ethernet, or 1 GB ethernet, and if so, please
declare which

 

Your request will now be considered in accordance with the Freedom of
Information Act 2000. You will receive a response within the statutory
timescale of 20 working days after the date of receipt as defined by the
Act, subject to the information not being exempt or containing a reference
to a third party. In some circumstances we may be unable to achieve this
deadline. If this is likely you will be informed and given a revised
timescale at the earliest opportunity.

 

In some cases there may be a fee payable for the retrieval, collation and
provision of the information you request. If this is the case you will be
informed and the 20 working day timescale will be suspended until we
receive payment from you. If you choose not to make payment then your
request will remain unanswered.

 

Some requests may also require either full or partial transference to
another public authority in order to answer your query in the fullest
possible way. Again, you will be informed if this is the case.

 

Kind regards

 

 

Steven Waweru

Interim Freedom of Information Officer

Sandwell and West Birmingham Hospital NHS Trust

Trust Headquarters, Sandwell Hospital, Lyndon, West Bromwich, B71 4HJ

show quoted sections

SWBH-GM-FOIRequests (SANDWELL AND WEST BIRMINGHAM HOSPITALS NHS TRUST), Sandwell and West Birmingham Hospitals NHS Trust

 Dear Ms Hatchard

 

Thank you for your freedom of information request received 04 May 2017 by
the Trust.

 

Following receipt of your request, searches were conducted by Sandwell and
West Birmingham Hospitals NHS Trust to locate information relevant to your
request. I can confirm that some of the information you have requested
below falls under Section 1 of the Freedom of Information Act 2000(FOIA)
and has subsequently been withheld.  Information not withheld has been
provided as per the question

 

1.       What is your annual IT Infrastructure Budget for 2016, 2017 &
2018?

£621k Apr 16 – Mar 17 – actual spend

£400k Apr 17- Mar 18 – budgeted spend

 

What storage vendor(s) and model do you currently use?

Withheld

2.       When was the installation date of above storage vendor(s)?
(Month/year)

Withheld

When is your planned (or estimated) storage refresh date? (Month/year)

Withheld

3.       What is your estimated budget for the refresh?

Withheld

4.       What is the capacity of the storage data in TB?

Withheld

5.       The total number of IT staff employed by the organization:

75

6.       Please list and provide contact details for the IT senior
management team including CIO, IT Director and Infrastructure Architects
if applicable:

CIO, Mark Reynolds, [1][email address];

Deputy Director, Dean Harris, [2][email address]

7.       Please confirm if you are utilising desktop virtualisation
technologies and if so how many users do you provide services for?

Withheld

8.       What backup software do you use?

Withheld

9.       How much data do you backup in TB?

Withheld

10.   Number of servers?

Withheld

11.   What operating system(s) do you use?

Withheld

12.   Number of virtualised servers?

Withheld

13.   What percentage of your environment is virtualised?

Withheld

14.   If you outsource your IT works, please provide who it is with and
when the contract started and ends.

IT works are not outsourced

15.   Please also name all of the IT re-sellers that you work with and buy
from, as well as the frameworks that you use for the release of any
tenders etc.

The list of suppliers is selected from any supplier on Crown commercial
services framework contracts only

16.   Please also approximate the time spent managing your IT systems,
specifically storage, per week in the unit of man hours. Also approximate
the amount of time taken carving out LUNs and/or Volumes.

Not recorded

17.   Please list any and all pain points that the IT teams, and
organisation as a whole, experience with regard to the storage and usage
of the virtualised workloads.

               Not recorded

18.   How is your storage connected, i.e. via Fibre Channel, Ethernet (NFS
or ISCSi). If your storage is currently connected via Fibre Channel, do
you have access to 10 GB Ethernet, or 1 GB ethernet, and if so, please
declare which

Withheld

Section 1 of the FOIA  places two duties upon public authorities. Unless
exemptions apply, the first duty at section 1(1)(a) is to confirm or deny
that the information specified in the request is held. The second duty at
section 1(1)(b) is to disclose information that has been confirmed as
being held. Where exemptions are relied upon, section 17 of the FOIA
requires that the Trust provides the applicant with a notice which:

 

(a)    States that fact

(b)   Specifies the exemption in question and

(c)    States (if that would not otherwise be apparent) why the exemption
applies.

 

Sandwell and West Birmingham Hospitals NHS Trust is withholding the
information you have requested as this information is exempt from
disclosure. The following exemption of the FOIA applies to disclosing this
information:

 

·         Section 38(2) Health and Safety

 

Section 38 is a qualified exemption and there is a requirement to consider
whether there is any public interest in disclosing this information.

 

Factors favouring disclosure

Releasing the requested information would contribute to the accountability
of the Trust’s actions in relation to IT arrangements. This in turn, would
contribute to greater public awareness and allow for an informed debate
around the use of Trust resources, which are ultimately funded by the
taxpayer.

 

Factors favouring non-disclosure

Releasing the requested information could indicate the secureness of the
Trust’s IT operations. This in turn could put the Trust’s IT operations at
risk which would have a serious impact upon the health and safety of its
staff and patients.

 

Balancing test

Before deciding which of these arguments is most compelling a balancing
text needs to be completed. In this case the right of the public to know
needs to be weighed against the damage caused to the Trust should the
information be released.

 

Whilst there may be a public interest in the transparency of IT operations
within the Trust, there is a very strong public interest in safeguarding
the integrity of the Trust’s IT operations. Releasing the information
requested could put the Trust’s IT operations at risk; such a disclosure
would have a serious impact upon the health and safety of the Trust’s
staff and patients if the Trust’s IT operations were compromised.
Therefore, on balance at this time, the public interest test does not
favour disclosure.

 

In accordance with the FOIA, please treat this correspondence as the
refusal notice I am required to provide you with regarding your request.  

 

I am sorry that I am unable to provide you with the information you have
requested. If you are dissatisfied with the response please contact the
Trust in the first instance with the details of your complaint so the
Trust can conduct an internal review. Please address such requests to
[3][Sandwell and West Birmingham Hospitals NHS Trust request email] or in writing to Kam Dhami, Director
of Governance, Trust Headquarters, Sandwell Hospital, Lyndon, West
Bromwich, B71 4HJ. Alternatively, if you remain unhappy with the outcome
you can appeal directly to the Information Commissioner at the following
address: [4]www.ico.gov.uk

 

 

Kind regards

 

 

Steven Waweru

Interim Freedom of Information Officer

Sandwell and West Birmingham Hospital NHS Trust

Trust Headquarters, Sandwell Hospital, Lyndon, West Bromwich, B71 4HJ

 

show quoted sections

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