Information about the organisations information technology team and infrastructure equipment

The request was partially successful.

Dear NHS England,

Under the Freedom of Information Act 2000 I seek the following information about the
organisations information technology team and infrastructure equipment:

1. What is your annual IT Infrastructure Budget for 2016, 2017 & 2018?
2. What storage vendor(s) and model do you currently use?
3. When was the installation date of above storage vendor(s)? (Month/year)
4. When is your planned (or estimated) storage refresh date? (Month/year)
5. What is your estimated budget for the refresh?
6. What is the capacity of the storage data in TB?
7. The total number of IT staff employed by the organization:
8. Please list and provide contact details for the IT senior management team including
CIO, IT Director and Infrastructure Architects if applicable:
9. Please confirm if you are utilising desktop virtualisation technologies and if so how
many users do you provide services for?
10. What backup software do you use?
11. How much data do you backup in TB?
12. Number of servers?
13. What operating system(s) do you use?
14. Number of virtualised servers?
15. What percentage of your environment is virtualised?
16. If you outsource your IT works, please provide who it is with and when the contract started and ends.
17. Please also name all of the IT re-sellers that you work with and buy from, as well as the frameworks that you use for the release of any tenders etc.
18. Please also approximate the time spent managing your IT systems, specifically storage, per week in the unit of man hours. Also approximate the amount of time taken carving out LUNs and/or Volumes.
19. Please list any and all pain points that the IT teams, and organisation as a whole, experience with regard to the storage and usage of the virtualised workloads.
20. How is your storage connected, i.e. via Fibre Channel, Ethernet (NFS or ISCSi). If your storage is currently connected via Fibre Channel, do you have access to 10 GB Ethernet, or 1 GB ethernet, and if so, please declare which.

Yours faithfully,

Julie Cornish

FOI, England (NHS ENGLAND), NHS England

Dear Ms Cornish,

 

Thank you for your communications dated 4 April 2017. Please note that we
have received 2 separate emails from you, requesting the same information,
and as such have been combined under this reference number.

 

NHS England has assessed your communication as a request under the Freedom
of Information (FOI) Act 2000. As such, please be assured that your
request is being dealt with under the terms of the FOI Act and will be
answered within twenty working days.

 

For further information regarding the FOI Act, please refer to the
Information Commissioner’s Office (ICO) website. For further information
regarding NHS England and the information it publishes please visit our
website here.

 

If you have any queries about this request or wish to contact us again,
please email [1][NHS England request email] and the message will be
forwarded appropriately. Please remember to quote the above reference
number in any future communications.

 

Please do not reply to this email. This message has been sent from a
central mailbox. To communicate with NHS England regarding Freedom of
Information (FOI) requests, enquiries or complaints we ask these are sent
directly to NHS England’s customer contact centre. This is to ensure all
communications are progressed correctly. Their postal address, telephone
number and email details are as follows:- PO Box 16738, Redditch, B97 9PT;
0300 3 11 22 33, [2][NHS England request email].

 

Yours sincerely,

 

Freedom of Information

Corporate Communications Team

Transformation and Corporate Operations Directorate

 

NHS England

PO Box 16738

REDDITCH

B97 9PT

 

Tel: 0300 311 22 33

Email: [3][NHS England request email]

 

‘High quality care for all, now and for future generations’

 

 

 

show quoted sections

References

Visible links
1. mailto:[NHS England request email]
2. mailto:[NHS England request email]
3. mailto:[NHS England request email]

FOI, England (NHS ENGLAND), NHS England

Dear Ms Cornish,

 

Re:      Freedom of Information request (Our Ref: FOI-053129)

 

Thank you for your Freedom of Information (FOI) request dated 05 April
2017.

 

Your exact request was:-

 

1. What is your annual IT Infrastructure Budget for 2016, 2017 & 2018?

2. What storage vendor(s) and model do you currently use?

3. When was the installation date of above storage vendor(s)? (Month/year)
4. When is your planned (or estimated) storage refresh date? (Month/year)
5. What is your estimated budget for the refresh?

6. What is the capacity of the storage data in TB?

7. The total number of IT staff employed by the organization:

8. Please list and provide contact details for the IT senior management
team including CIO, IT Director and Infrastructure Architects if
applicable:

9. Please confirm if you are utilising desktop virtualisation technologies
and if so how many users do you provide services for?

10. What backup software do you use?

11. How much data do you backup in TB?

12. Number of servers?

13. What operating system(s) do you use?

14. Number of virtualised servers?

15. What percentage of your environment is virtualised?

16. If you outsource your IT works, please provide who it is with and when
the contract started and ends.

17. A list of Frameworks used by NHS England can be found here
[1]https://www.gov.uk/government/publicatio... as
well as the available iterations of GCloud (RM1557)

18. Please also approximate the time spent managing your IT systems,
specifically storage, per week in the unit of man hours. Also approximate
the amount of time taken carving out LUNs and/or Volumes.

19. Please list any and all pain points that the IT teams, and
organisation as a whole, experience with regard to the storage and usage
of the virtualised workloads.

20. How is your storage connected, i.e. via Fibre Channel, Ethernet (NFS
or ISCSi). If your storage is currently connected via Fibre Channel, do
you have access to 10 GB Ethernet, or 1 GB ethernet, and if so, please
declare which.

 

 

NHS England holds some of the information in relation to your request:

 

1.    NHS England do not have an IT Infrastructure budget.  All spend on
infrastructure and its components is paid for via the allocated yearly IT
revenue and capital funding streams

2.    NHS England consumes its IT desktop services via a 3^rd party
managed desktop contract which is held by the Department of Health.  All
queries relating to this service should be directed to them.

3.    The contract was let in May 2013

4.    NHS England do not have a planned refresh

5.    N/A

6.    Please refer to Department of Health

7.    There are 24 employed IT staff in NHS England. Please note, this
excludes temporary and contract staff.

8.    Mark Blakeman, Director of Information Services and Infrastructure. 

Contact details: [2][email address]. 

Please note that some of this information has been redacted under section
40(2) (personal information) of the FOI Act, as the information
constitutes third party data. Section 40(2) provides that personal data
about third parties is exempt information if one of the conditions set out
in section 40(3) is satisfied. Under the FOI Act disclosure of this
information would breach the fair processing principle contained in the
Data Protection Act (DPA), where it would be unfair to that person/is
confidential. Releasing this information would breach the data protection
protocol as it would be unfair to release individuals’ details when they
did not intend them to be used in such a way. Section 40(2) is an absolute
exemption and therefore not subject to the public interest test when
considering disclosure of information.

9.    Please refer to Department of Health

10. As above

11. As above

12. As above

13. As above

14. As above

15. As above

16. As described in the answer to question 1, our IT is outsourced via a
contract held by the Department of Health

17. A list of Frameworks used by NHS England can be found here
[3]https://www.gov.uk/government/publicatio... as
well as the available iterations of GCloud (RM1557)

18. NHS England do not record the amount of time spent managing IT as it
is part of our business as usual plans.  NHS England do not manage storage
nor LUNs/volumes.

19. Not applicable as NHS England do not manage storage nor virtualised
workloads

20. Please refer to Department of Health

 

 

Copyright:- NHS England operates under the terms of the open government
licence. Please see the NHS England Terms and conditions on the following
link [4]http://www.england.nhs.uk/terms-and-cond...

 

We hope this information is helpful. However, if you are dissatisfied, you
have the right to ask for an internal review by writing to us, within two
months of the date of this letter, to:

 

NHS England

PO Box 16738

REDDITCH

B97 9PT

 

Email: [5][NHS England request email]

 

Please quote the reference number FOI-053129 in any future communications.

 

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner’s Office (ICO) can be contacted at:

 

The Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Telephone: 0303 123 1113

Email: [6][email address]  

Website: [7]www.ico.gov.uk

 

Please note there is no charge for making an appeal.

 

Please be aware that in line with the Information Commissioner’s directive
on the disclosure of information under the FOI Act, your request will be
anonymised and published on our website as part of our disclosure log.

 

Please do not reply to this email. This message has been sent from a
central mailbox. To communicate with NHS England regarding Freedom of
Information (FOI) requests, enquiries or complaints we ask these are sent
directly to NHS England’s customer contact centre. This is to ensure all
communications are progressed correctly. Their postal address, telephone
number and email details are as follows:- PO Box 16738, Redditch, B97 9PT;
0300 3 11 22 33, [8][NHS England request email].

   

Yours sincerely,

 

 

Freedom of Information

Corporate Communications Team

Transformation and Corporate Operations Directorate

 

NHS England

PO Box 16738

REDDITCH

B97 9PT

 

Tel: 0300 311 22 33

Email: [9][NHS England request email]

 

 

 

show quoted sections

References

Visible links
1. https://www.gov.uk/government/publicatio...
2. mailto:[email address]
3. https://www.gov.uk/government/publicatio...
4. http://www.england.nhs.uk/terms-and-cond...
5. mailto:[NHS England request email]
6. mailto:[email address]
7. http://www.ico.gov.uk/
8. mailto:[NHS England request email]
9. mailto:[NHS England request email]

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