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Information about the organisations information technology team and infrastructure equipment

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Dear Merthyr Tydfil Council,

Under the Freedom of Information Act 2000 I seek the following information about the
organisations information technology team and infrastructure equipment:

1. What is your annual IT Infrastructure Budget for 2016, 2017 & 2018?
2. What storage vendor(s) and model do you currently use?
3. When was the installation date of above storage vendor(s)? (Month/year)
4. When is your planned (or estimated) storage refresh date? (Month/year)
5. What is your estimated budget for the refresh?
6. What is the capacity of the storage data in TB?
7. The total number of IT staff employed by the organization:
8. Please list and provide contact details for the IT senior management team including
CIO, IT Director and Infrastructure Architects if applicable:
9. Please confirm if you are utilising desktop virtualisation technologies and if so how
many users do you provide services for?
10. What backup software do you use?
11. How much data do you backup in TB?
12. Number of servers?
13. What operating system(s) do you use?
14. Number of virtualised servers?
15. What percentage of your environment is virtualised?
16. If you outsource your IT works, please provide who it is with and when the contract started and ends.
17. Please also name all of the IT re-sellers that you work with and buy from, as well as the frameworks that you use for the release of any tenders etc.
18. Please also approximate the time spent managing your IT systems, specifically storage, per week in the unit of man hours. Also approximate the amount of time taken carving out LUNs and/or Volumes.
19. Please list any and all pain points that the IT teams, and organisation as a whole, experience with regard to the storage and usage of the virtualised workloads.
20. How is your storage connected, i.e. via Fibre Channel, Ethernet (NFS or ISCSi). If your storage is currently connected via Fibre Channel, do you have access to 10 GB Ethernet, or 1 GB ethernet, and if so, please declare which.

Yours faithfully,

Julie Cornish

FOI (Freedom of Information), Merthyr Tydfil Council

Classification: NOT PROTECTIVELY MARKED

Dear Sir/Madam

 

RE:     Freedom Of Information Act 2000 – INFORMATION Request

 

We acknowledge your request for information about information technology
received by the Data Disclosure and Records Officer on 30 March 2017.

 

We are considering your request and you will receive the Councils full
response within the [1]statutory time limit of 20 working days, which in
this instance is no later than 2 May 2017, unless the information is
exempt or we require additional time to consider whether disclosure is in
the public interest in accordance with [2]Section 2 of the Act.  

 

The [3]Act defines a number of exemptions which may prevent release of the
information you have requested. Before we provide the information we will
consider whether it is proper to release it and if any of the exemption
categories do apply then the information may not be released. We will tell
you if this is the case, and you will have a right of appeal. If the
information you request contains reference to a third party then they may
be consulted prior to a decision being taken on whether or not to release
the information to you. You may have to pay a fee for this information; we
will consider this and let you know. If a fee is applicable the Council
will issue you with a Fees Notice. The 20 working day time limit will not
start until we receive your payment. If you have any queries or concerns,
please contact the Data Disclosure and Records Officer on 01685 725000 or
[4][Merthyr Tydfil Council request email]. You can find out more about the Act from the
Information Commissioner at:

 

Information Commissioner’s Office (Wales)

2^nd Floor

Churchill House

Churchill Way

Cardiff

CF10 2HH

 

Tel: 029 2067 8400 

Fax: 029 2067 8399

Email: [5][email address]

Website: [6]www.ico.org.uk

 

Responses to completed requests for information are published online
within our disclosure log. Our disclosure log is located in the find it
section of our external website ([7]www.merthyr.gov.uk). Please click
[8]HERE to view our disclosure log.

 

Yours faithfully

 

Swyddog Datgelu Data a Chofnodion/Data Disclosure and Records Officer

Tîm Llywodraethu Gwybodaeth/Information Governance Team

Cyngor Bwrdeistref Sirol Merthyr Tudful/Merthyr Tydfil County Borough
Council

 

Canolfan Dinesig/Civic Centre

Stryd Y Castell/Castle Street

Merthyr Tudful/Merthyr Tydfil

CF47 8AN/CF47 8AN

Ffon/Tel: 01685 725000

E-bost/E-mail: [9][Merthyr Tydfil Council request email]

 

Croesawn ni ohebu yn y Gymraeg/We welcome correspondence in Welsh.

Croesawn ohebu yn Gymraeg a fydd hyn ddim yn arwain at oedi.

We welcome correspondence in Welsh and this will not lead to a delay.

Mae'r e-bost hwn ac unrhyw ffeiliau a drosglwyddir gydag ef yn gyfrinachol
ac wedi'u bwriadu ar gyfer pwy bynnag y cyfeirir ef ato neu atynt. Mae
cynnwys yr e-bost hwn cynrychioli barn y sawl a enwir uchod, felly nid
ydyw'n dilyn ei fod yn cynrychioli barn Cyngor Bwrdeistref Sirol Merthyr
Tudful.

Cyngor Bwrdeistref Sirol Merthyr Tudful
Canolfan Dinesig
Stryd Y Castell
Merthyr Tudful
CF47 8AN

This e-mail and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they are
addressed. The contents of this e-mail represent the views of the
individual(s) named above and do not necessarily represent the views of
Merthyr Tydfil County Borough Council.

Merthyr Tydfil County Borough Council
Civic Centre
Castle Street
Merthyr Tydfil
CF47 8AN

Teleffon\Telephone: 01685 725000

[10]http://www.merthyr.gov.uk

References

Visible links
1. http://www.legislation.gov.uk/ukpga/2000...
2. http://www.legislation.gov.uk/ukpga/2000...
3. http://www.legislation.gov.uk/ukpga/2000...
4. mailto:[Merthyr Tydfil Council request email]
5. mailto:[email address]
6. http://www.ico.org.uk/
7. http://www.merthyr.gov.uk/
8. http://www.merthyr.gov.uk/English/Servic...
9. mailto:[Merthyr Tydfil Council request email]
10. http://www.merthyr.gov.uk/

FOI (Freedom of Information), Merthyr Tydfil Council

Classification: NOT PROTECTIVELY MARKED

Dear Sir/Madam

RE:     Freedom Of Information Act 2000 – INFORMATION Request

We have considered your request and provide the following information:

 

1.       What is your annual IT Infrastructure Budget for 2016, 2017 &
2018?

There is no specific infrastructure budget allocated, only the entire IT
budget which includes salaries and other system costs.

2.       What storage vendor(s) and model do you currently use?

EMC VNX 5300

3.       When was the installation date of above storage vendor(s)?

(July 2013)

4.       When is your planned (or estimated) storage refresh date?

(July 2019)

5.       What is your estimated budget for the refresh?

60K

6.       What is the capacity of the storage data in TB?

40TB

7.       The total number of IT staff employed by the organization:

29

8.       Please list and provide contact details for the IT senior
management team including CIO, IT Director and Infrastructure Architects
if applicable:

[1][email address]

9.       Please confirm if you are utilising desktop virtualisation
technologies and if so how many users do you provide services for?

No Desktop Virtualisation

10.   What backup software do you use?

HP Data Protector and Veeam

11.   How much data do you backup in TB?

26TB

12.   Number of servers?

6 Physical – 140 Virtual

13.   What operating system(s) do you use?

Server 2008 +R2, 2012 + R2 + Linux

14.   Number of virtualised servers?

140

15.   What percentage of your environment is virtualised?

Approximately 97%

16.   If you outsource your IT works, please provide who it is with and
when the contract started and ends.

n/a

17.   Please also name all of the IT re-sellers that you work with and buy
from, as well as the frameworks that you use for the release of any
tenders etc.

NPS Framework and the suppliers available via that framework. These
generally include Softcat, Insight, Computacenter, XMA.

18.   Please also approximate the time spent managing your IT systems,
specifically storage, per week in the unit of man hours. Also approximate
the amount of time taken carving out LUNs and/or Volumes.

10 hours per week

19.   Please list any and all pain points that the IT teams, and
organisation as a whole, experience with regard to the storage and usage
of the virtualised workloads.

n/a

20.   How is your storage connected, i.e. via Fibre Channel, Ethernet (NFS
or ISCSi). If your storage is currently connected via Fibre Channel, do
you have access to 10 GB Ethernet, or 1 GB ethernet, and if so, please
declare which.

Fibre Channel + 1GB Ethernet

 

The information supplied to you continues to be protected by the
Copyright, Designs and Patents Act 1988. You are free to use it for your
own purposes, including any non-commercial research you are doing and for
the purposes of news reporting. Any other re-use, for example commercial
publication, would require the permission of the copyright holder. Most
documents supplied by this department will have been produced by
government officials and will be Crown Copyright. You can find details on
the arrangements for re-using Crown copyright from [2]The National
Archives.

 

We supply this based on your original request. If this is not what you
wanted or if you feel we have not fully understood your request please do
not hesitate to contact us to clarify your exact requirements. If you have
any queries or concerns or are in any way dissatisfied with the handling
of your request and you wish to make a complaint please contact the
Information Governance Team on 01685 725000 or [3][Merthyr Tydfil Council request email]. If
you are not satisfied with the outcome of your complaint please contact
the Councils Complaints Team on 01685 725000 or
[4][email address], alternatively you may wish to submit a
complaint using the Councils [5]online complaints form. You can find out
more about the Act from the Information Commissioner at:

 

Information Commissioner’s Office (Wales)

2^nd Floor

Churchill House

Churchill Way

Cardiff

CF10 2HH

 

Tel: 029 2067 8400 

Fax: 029 2067 8399

Email: [6][email address]

Website: [7]www.ico.org.uk

Responses to completed requests for information are published online
within our disclosure log. Our disclosure log is located on our external
website ([8]www.merthyr.gov.uk). Please click [9]HERE to view our
disclosure log.

 

Yours faithfully

 

Swyddog Datgelu Data a Chofnodion/Data Disclosure and Records Officer

Tîm Llywodraethu Gwybodaeth/Information Governance Team

Cyngor Bwrdeistref Sirol Merthyr Tudful/Merthyr Tydfil County Borough
Council

 

Canolfan Dinesig/Civic Centre

Stryd Y Castell/Castle Street

Merthyr Tudful/Merthyr Tydfil

CF47 8AN/CF47 8AN

Ffon/Tel: 01685 725000

E-bost/E-mail: [10][Merthyr Tydfil Council request email]

 

Croesawn ni ohebu yn y Gymraeg/We welcome correspondence in Welsh.

Croesawn ohebu yn Gymraeg a fydd hyn ddim yn arwain at oedi.

We welcome correspondence in Welsh and this will not lead to a delay.

Mae'r e-bost hwn ac unrhyw ffeiliau a drosglwyddir gydag ef yn gyfrinachol
ac wedi'u bwriadu ar gyfer pwy bynnag y cyfeirir ef ato neu atynt. Mae
cynnwys yr e-bost hwn cynrychioli barn y sawl a enwir uchod, felly nid
ydyw'n dilyn ei fod yn cynrychioli barn Cyngor Bwrdeistref Sirol Merthyr
Tudful.

Cyngor Bwrdeistref Sirol Merthyr Tudful
Canolfan Dinesig
Stryd Y Castell
Merthyr Tudful
CF47 8AN

This e-mail and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they are
addressed. The contents of this e-mail represent the views of the
individual(s) named above and do not necessarily represent the views of
Merthyr Tydfil County Borough Council.

Merthyr Tydfil County Borough Council
Civic Centre
Castle Street
Merthyr Tydfil
CF47 8AN

Teleffon\Telephone: 01685 725000

[11]http://www.merthyr.gov.uk

References

Visible links
1. mailto:[email address]
2. http://www.nationalarchives.gov.uk/
3. mailto:[Merthyr Tydfil Council request email]
4. mailto:[email address]
5. https://eform.merthyr.gov.uk/default.asp...
6. mailto:[email address]
7. http://www.ico.org.uk/
8. http://www.merthyr.gov.uk/
9. http://www.merthyr.gov.uk/council/data-p...
10. mailto:[Merthyr Tydfil Council request email]
11. http://www.merthyr.gov.uk/

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