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Information about the organisations information technology team and infrastructure equipment

Julie Cornish made this Freedom of Information request to London North West University Healthcare NHS Trust

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Dear London North West Healthcare NHS Trust,

Under the Freedom of Information Act 2000 I seek the following information about the
organisations information technology team and infrastructure equipment:

1. What is your annual IT Infrastructure Budget for 2016, 2017 & 2018?
2. What storage vendor(s) and model do you currently use?
3. When was the installation date of above storage vendor(s)? (Month/year)
4. When is your planned (or estimated) storage refresh date? (Month/year)
5. What is your estimated budget for the refresh?
6. What is the capacity of the storage data in TB?
7. The total number of IT staff employed by the organization:
8. Please list and provide contact details for the IT senior management team including
CIO, IT Director and Infrastructure Architects if applicable:
9. Please confirm if you are utilising desktop virtualisation technologies and if so how
many users do you provide services for?
10. What backup software do you use?
11. How much data do you backup in TB?
12. Number of servers?
13. What operating system(s) do you use?
14. Number of virtualised servers?
15. What percentage of your environment is virtualised?
16. If you outsource your IT works, please provide who it is with and when the contract started and ends.
17. Please also name all of the IT re-sellers that you work with and buy from, as well as the frameworks that you use for the release of any tenders etc.
18. Please also approximate the time spent managing your IT systems, specifically storage, per week in the unit of man hours. Also approximate the amount of time taken carving out LUNs and/or Volumes.
19. Please list any and all pain points that the IT teams, and organisation as a whole, experience with regard to the storage and usage of the virtualised workloads.
20. How is your storage connected, i.e. via Fibre Channel, Ethernet (NFS or ISCSi). If your storage is currently connected via Fibre Channel, do you have access to 10 GB Ethernet, or 1 GB ethernet, and if so, please declare which.

Yours faithfully,

Julie Cornish

FOI (LONDON NORTH WEST HEALTHCARE NHS TRUST), London North West University Healthcare NHS Trust

Dear Julie

Thank you for your request for the information below which we are dealing with under the terms of the Freedom of Information Act 2000, this includes applying any exemptions that maybe applicable.

If you have any queries about this letter, please contact us.

Please remember to quote the above reference number on any related communications.

A final decision on your request would normally be sent to you within 20 working days, however, there are some situations under the Act that could mean that the period for a final decision may be longer than this.

Should our final decision not reach you in time, please feel free to contact us via email to discuss any problems that may have arisen.

If you have not heard from us once the allocated time has expired, you are automatically entitled to appeal to the Board Secretary for a review of this matter. This review proceeds on the legal basis that the initial request is considered to be refused once the specified time for responding to it has expired.

In the event that you need to make such an appeal, you can do so by sending an email to [email address].

You should state that you are appealing because an initial decision was not sent to you within the time permitted.

Kind regards

Natalie
FOI Officer
London North West Healthcare NHS Trust
[email address]

show quoted sections

MORAN, Natalie (LONDON NORTH WEST HEALTHCARE NHS TRUST), London North West University Healthcare NHS Trust

Apologies Julie - your reference number is 035-17
Kind regards
Natalie

show quoted sections

MORAN, Natalie (LONDON NORTH WEST HEALTHCARE NHS TRUST), London North West University Healthcare NHS Trust

2 Attachments

Dear Ms Cornish

 

London North West Healthcare NHS Trust is responding to your Freedom of
Information request received on 21/03/2017.

FOI Ref: 035-17

 

You asked:

1. What is your annual IT Infrastructure Budget for 2016, 2017 & 2018?

2. What storage vendor(s) and model do you currently use?

3. When was the installation date of above storage vendor(s)? (Month/year)
4. When is your planned (or estimated) storage refresh date? (Month/year)
5. What is your estimated budget for the refresh?

6. What is the capacity of the storage data in TB?

7. The total number of IT staff employed by the organization:

8. Please list and provide contact details for the IT senior management
team including CIO, IT Director and Infrastructure Architects if
applicable:

9. Please confirm if you are utilising desktop virtualisation technologies
and if so how many users do you provide services for?

10. What backup software do you use?

11. How much data do you backup in TB?

12. Number of servers?

13. What operating system(s) do you use?

14. Number of virtualised servers?

15. What percentage of your environment is virtualised?

16. If you outsource your IT works, please provide who it is with and when
the contract started and ends.

17. Please also name all of the IT re-sellers that you work with and buy
from, as well as the frameworks that you use for the release of any
tenders etc.

18. Please also approximate the time spent managing your IT systems,
specifically storage, per week in the unit of man hours. Also approximate
the amount of time taken carving out LUNs and/or Volumes.

19. Please list any and all pain points that the IT teams, and
organisation as a whole, experience with regard to the storage and usage
of the virtualised workloads.

20. How is your storage connected, i.e. via Fibre Channel, Ethernet (NFS
or ISCSi). If your storage is currently connected via Fibre Channel, do
you have access to 10 GB Ethernet, or 1 GB ethernet, and if so, please
declare which.

 

In response:

1. The Infrastructure budget includes Pay, Non-pay and Capital are
included within the many elements of the IM&T budgets.  It is not possible
to separate out every individual component of the Infrastructure costs.

2. DELL EMC   VNX5400, VNX5300,VNXE3100

3.Installed over a period of 4 Years  Latest part installation  June 2017

4. No Date Planned

5. Not Allocated

6. Approximately 200TB

7. 103 including Telecoms and Switchboard

8. Names will not be disclosed of staff who are not director level and
therefore this information is exempt under section 40 (personal
information) of the Freedom of Information Act 2000 , as the information
constitutes third party data. Section 40(2). Under the FOI Act disclosure
of this information would breach the fair processing principle contained
in the Data Protection Act 1998 (DPA), where it would be unfair to that
person and is confidential.
[1]http://www.lnwh.nhs.uk/about-us/the-trus....

9. Not Used

10. Veam, Commvault, Samantec

11. 120TB

12. 513

13. Most Commercial Systems

14. 446      

15. 86.9%

16. In-house

17. See Attached Spreadsheet. We use multiple framework agreements
although we are more than likely going to use agreements managed by the
following bodies; Crown Commercial Services,

London Procurement Partnership, North of England Commercial Procurement
Collaborative, NHS Shared Business Services, HealthTrust Europe, NHS
Supply Chain. 

18. Information requested is Not Recorded

19. Subjective

20. We have access to 10GB but not currently using it.

 

We trust this is now complete and thank you for your interest in London
North West Healthcare NHS Trust.

 

All information supplied by the Trust in answering a request for
information (RFI) under the Freedom of Information Act 2000 will be
subject to the terms of the Re-use of Public Sector Information
Regulations 2005, Statutory Instrument 2005 No.1515 which came into force
on 1st July 2005, with the exception of any third party copyright material
provided, which will be indicated as such.  Any information disclosed to
you as part of any FOI response is therefore available for re-use in
accordance with the Regulations, with the exception of third party
copyright material where the copyright holder will need to grant
permission for re-use.

 

Under the terms of the Regulations, the Trust operates an Open Government
Licence.  The Licence for re-use will be in line with the requirements of
the Regulations and the licensing terms and fees as laid down by the
Office of Public Sector Information (OPSI). Most licences will be free;
however the Trust reserves the right, in certain circumstances, to charge
a fee for the re-use of some information which it deems to be of
commercial value. Unless expressly indicated on the material to the
contrary, it may be reproduced free of charge in any format or medium,
provided it is reproduced accurately and not used in a misleading manner.
When any of the copyright items are being re-published or copied to
others, you must identify the source of the material and acknowledge the
copyright status.

 

Further information can be found on the Government's Legislation website
where a sample licence terms and fees can be found with guidance on
copyright and publishing notes as well as a Guide to Best Practice.

 

If you are unhappy with the service you have received in relation to your
request and wish to make a complaint or request a review of our decision,
you should write to Information Governance Manager, London North West
Healthcare Trust, Ealing Hospital, Uxbridge Road, UB1 3HW  or Email:-
[2][email address

 

If you are not content with the outcome of your complaint, you may apply
directly to the Information Commissioner for a decision. Generally, the
ICO cannot make a decision unless you have exhausted the complaints
procedure provided by the Chief Executive. The Information Commissioner
can be contacted at: The Information Commissioner’s Office, Wycliffe
House, Water Lane, Wilmslow, Cheshire SK9 5AF.

 

Kind regards

 

FOI Team

London North West Healthcare NHS Trust

[3][email address]

[4]Email-Signature[1]

 

 

 

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