We don't know whether the most recent response to this request contains information or not – if you are Julie Cornish please sign in and let everyone know.

Information about the organisations information technology team and infrastructure equipment

We're waiting for Julie Cornish to read a recent response and update the status.

Dear London Metropolitan University,

Under the Freedom of Information Act 2000 I seek the following information about the
organisations information technology team and infrastructure equipment:

1. What is your annual IT Infrastructure Budget for 2016, 2017 & 2018?
2. What storage vendor(s) and model do you currently use?
3. When was the installation date of above storage vendor(s)? (Month/year)
4. When is your planned (or estimated) storage refresh date? (Month/year)
5. What is your estimated budget for the refresh?
6. What is the capacity of the storage data in TB?
7. The total number of IT staff employed by the organization:
8. Please list and provide contact details for the IT senior management team including
CIO, IT Director and Infrastructure Architects if applicable:
9. Please confirm if you are utilising desktop virtualisation technologies and if so how
many users do you provide services for?
10. What backup software do you use?
11. How much data do you backup in TB?
12. Number of servers?
13. What operating system(s) do you use?
14. Number of virtualised servers?
15. What percentage of your environment is virtualised?
16. If you outsource your IT works, please provide who it is with and when the contract started and ends.
17. Please also name all of the IT re-sellers that you work with and buy from, as well as the frameworks that you use for the release of any tenders etc.
18. Please also approximate the time spent managing your IT systems, specifically storage, per week in the unit of man hours. Also approximate the amount of time taken carving out LUNs and/or Volumes.
19. Please list any and all pain points that the IT teams, and organisation as a whole, experience with regard to the storage and usage of the virtualised workloads.
20. How is your storage connected, i.e. via Fibre Channel, Ethernet (NFS or ISCSi). If your storage is currently connected via Fibre Channel, do you have access to 10 GB Ethernet, or 1 GB ethernet, and if so, please declare which.

Yours faithfully,

Julie Cornish

Freedom_of_Information, London Metropolitan University

Thank you. This automatic response confirms that your email has been
received.
We shall respond more fully shortly.
 
 

--
Tracy Brathwaite
Information Compliance Officer
University Secretary's Office
London Metropolitan University
166-220 Holloway Road
London N7 8DB
Switchboard: 020 7423 0000

London Metropolitan University is a limited company registered in England
and Wales with registered number 974438 and VAT registered number GB 447
2190 51. Our registered office is at 166-220 Holloway Road, London N7 8DB.
London Metropolitan University is an exempt charity under the Charities
Act 2011. Its registration number with HMRC is X6880.

Freedom_of_Information, London Metropolitan University

Dear Ms Cornish,
Thank you for your request dated 21 March 2017 under the Freedom of
Information Act 2000 (FOIA) for:
1. What is your annual IT Infrastructure Budget for 2016, 2017 & 2018?
2. What storage vendor(s) and model do you currently use?
3. When was the installation date of above storage vendor(s)? (Month/year)
4. When is your planned (or estimated) storage refresh date? (Month/year)
5. What is your estimated budget for the refresh?
6. What is the capacity of the storage data in TB?
7. The total number of IT staff employed by the organization:
8. Please list and provide contact details for the IT senior management
team including
CIO, IT Director and Infrastructure Architects if applicable:
9. Please confirm if you are utilising desktop virtualisation technologies
and if so how
many users do you provide services for?
10. What backup software do you use?
11. How much data do you backup in TB?
12. Number of servers?
13. What operating system(s) do you use?
14. Number of virtualised servers?
15. What percentage of your environment is virtualised?
16. If you outsource your IT works, please provide who it is with and when
the contract started and ends.
17. Please also name all of the IT re-sellers that you work with and buy
from, as well as the frameworks that you use for the release of any
tenders etc.
18. Please also approximate the time spent managing your IT systems,
specifically storage, per week in the unit of man hours. Also approximate
the amount of time taken carving out LUNs and/or Volumes.
19. Please list any and all pain points that the IT teams, and
organisation as a whole, experience with regard to the storage and usage
of the virtualised workloads.
20. How is your storage connected, i.e. via Fibre Channel, Ethernet (NFS
or ISCSi). If your storage is currently connected via Fibre Channel, do
you have access to 10 GB Ethernet, or 1 GB ethernet, and if so, please
declare which.
We received your request on 21 March 2017 and will respond in accordance
with FOIA by 20 April 2017.
If you have any queries, please contact Tracy Brathwaite (Information
Compliance Officer) at [1][email address] quoting case number
FOI/24/936.
Kind regards,
Tracy Brathwaite
Information Compliance Officer
University Secretary's Office
London Metropolitan University
166-220 Holloway Road
London N7 8DB
Switchboard: 020 7423 0000
London Metropolitan University is a limited company registered in England
and Wales with registered number 974438 and VAT registered number GB 447
2190 51. Our registered office is at 166-220 Holloway Road, London N7 8DB.
London Metropolitan University is an exempt charity under the Charities
Act 2011. Its registration number with HMRC is X6880.

References

Visible links
1. mailto:[email address]

Freedom_of_Information, London Metropolitan University

Dear Ms Cornish,
 
I write further to your request for information dated 21 March 2017.  This
request has been handled by the University in accordance with its duties
and obligations under the Freedom of Information Act 2000 ("FOIA"). 
 
You requested details of:
1. What is your annual IT Infrastructure Budget for 2016, 2017 & 2018?
No information held. The University does not have a separate budget
dedicated to IT infrastructure.
2. What storage vendor(s) and model do you currently use?
Dell Compellent
EMC Clariion and EMC Celerra (NS480)
3. When was the installation date of above storage vendor(s)? (Month/year)
EMC 2010
Dell 2016
4. When is your planned (or estimated) storage refresh date? (Month/year)
March 2020
5. What is your estimated budget for the refresh?
Information not held
6. What is the capacity of the storage data in TB?
EMC => 70TB
Dell => 250TB
7. The total number of IT staff employed by the organization:
87
8. Please list and provide contact details for the IT senior management
team including
CIO, IT Director and Infrastructure Architects if applicable:
Raghunath Vydyanath, CIO, [1][email address]
9. Please confirm if you are utilising desktop virtualisation technologies
and if so how
many users do you provide services for?
Yes -> VMWare Horizon 100 users
10. What backup software do you use?
IBM Spectrum
11. How much data do you backup in TB?
60TB
12. Number of servers?
510
13. What operating system(s) do you use?
Windows 2003R2
Windows 2008R2
Windows 2012R2
Red Hat Enterprise 6
Ubuntu 12.04 14.04
Centos
SuSE Enterprise 11
14. Number of virtualised servers?
430
15. What percentage of your environment is virtualised?
84%
16. If you outsource your IT works, please provide who it is with and when
the contract started and ends.
N/A
17. Please also name all of the IT re-sellers that you work with and buy
from, as well as the frameworks that you use for the release of any
tenders etc.
IT Reseller depends on successful tender results from the Framework.
We use any or all of the acceptable public service frameworks, especially
SSSNA, GCloud and CCS
18. Please also approximate the time spent managing your IT systems,
specifically storage, per week in the unit of man hours. Also approximate
the amount of time taken carving out LUNs and/or Volumes.
Volumes are pre-mapped and is a fraction of a unit weekly.
The storage is managed approx 2-5 hours a week.
19. Please list any and all pain points that the IT teams, and
organisation as a whole, experience with regard to the storage and usage
of the virtualised workloads.
Storage -> Excessive repetition of the same data.
Storage -> Generalised over consumption
Storage -> Basic under specification in design, creating continuous
expansion requests.
VMs -> Server Sparwl
VMs -> Over specification of requirements
VMs -> Minimal decommissioning or recycling of VMs.
20. How is your storage connected, i.e. via Fibre Channel, Ethernet (NFS
or ISCSi). If your storage is currently connected via Fibre Channel, do
you have access to 10 GB Ethernet, or 1 GB ethernet, and if so, please
declare which.
iSCSI
 
If you are not satisfied with the handling of your request, you may
request an internal review.  Internal review requests should be submitted
within two months of the date of receipt of the response to your original
letter by writing to:
Peter Garrod
University Secretary
London Metropolitan University
166-220 Holloway Road
London
N7 8DB
 
Email: [2][email address]
 
If you remain dissatisfied with the handling of your request, you have a
right of appeal to the Information Commissioner at:
 
The Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
 
Telephone:  0303 123 1113 or 01625 545745
Website:  [3]www.ico.gov.uk
 
There is no charge for making an appeal.
Kind regards,
Tracy Brathwaite
Information Compliance Officer
University Secretary's Office
London Metropolitan University
166-220 Holloway Road
London N7 8DB
Switchboard: 020 7423 0000
London Metropolitan University is a limited company registered in England
and Wales with registered number 974438 and VAT registered number GB 447
2190 51. Our registered office is at 166-220 Holloway Road, London N7 8DB.
London Metropolitan University is an exempt charity under the Charities
Act 2011. Its registration number with HMRC is X6880.

References

Visible links
1. mailto:[email address]
2. mailto:[email address]
3. http://www.ico.gov.uk/

We don't know whether the most recent response to this request contains information or not – if you are Julie Cornish please sign in and let everyone know.

Looking for an EU Authority?

You can request documents directly from EU Institutions at our sister site AskTheEU.org . Find out more .

AskTheEU.org