Information about the organisations information technology team and infrastructure equipment

The request was successful.

Dear Waltham Forest Borough Council,

Under the Freedom of Information Act 2000 I seek the following information about the
organisations information technology team and infrastructure equipment:

1. What is your annual IT Infrastructure Budget for 2016, 2017 & 2018?
2. What storage vendor(s) and model do you currently use?
3. When was the installation date of above storage vendor(s)? (Month/year)
4. When is your planned (or estimated) storage refresh date? (Month/year)
5. What is your estimated budget for the refresh?
6. What is the capacity of the storage data in TB?
7. The total number of IT staff employed by the organization:
8. Please list and provide contact details for the IT senior management team including
CIO, IT Director and Infrastructure Architects if applicable:
9. Please confirm if you are utilising desktop virtualisation technologies and if so how
many users do you provide services for?
10. What backup software do you use?
11. How much data do you backup in TB?
12. Number of servers?
13. What operating system(s) do you use?
14. Number of virtualised servers?
15. What percentage of your environment is virtualised?
16. If you outsource your IT works, please provide who it is with and when the contract started and ends.
17. Please also name all of the IT re-sellers that you work with and buy from, as well as the frameworks that you use for the release of any tenders etc.
18. Please also approximate the time spent managing your IT systems, specifically storage, per week in the unit of man hours. Also approximate the amount of time taken carving out LUNs and/or Volumes.
19. Please list any and all pain points that the IT teams, and organisation as a whole, experience with regard to the storage and usage of the virtualised workloads.
20. How is your storage connected, i.e. via Fibre Channel, Ethernet (NFS or ISCSi). If your storage is currently connected via Fibre Channel, do you have access to 10 GB Ethernet, or 1 GB ethernet, and if so, please declare which.

Yours faithfully,

Julie Cornish

Information Officer, Waltham Forest Borough Council

Dear Customer

Thank you for contacting the Information Officer.

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Thank you

Information Officer

 

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References

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Do not reply, Waltham Forest Borough Council

Re: FOI case FOIX271699

Subject:

FOI : IT and Infrastructure Equipment

Description:

Under the Freedom of Information Act 2000 I seek the following information
about the organisations information technology team and infrastructure
equipment:

1. What is your annual IT Infrastructure Budget for 2016, 2017 & 2018?

2. What storage vendor(s) and model do you currently use?

3. When was the installation date of above storage vendor(s)? (Month/year)
4. When is your planned (or estimated) storage refresh date? (Month/year)
5. What is your estimated budget for the refresh?

6. What is the capacity of the storage data in TB?

7. The total number of IT staff employed by the organization:

8. Please list and provide contact details for the IT senior management
team including CIO, IT Director and Infrastructure Architects if
applicable:

9. Please confirm if you are utilising desktop virtualisation technologies
and if so how many users do you provide services for?

10. What backup software do you use?

11. How much data do you backup in TB?

12. Number of servers?

13. What operating system(s) do you use?

14. Number of virtualised servers?

15. What percentage of your environment is virtualised?

16. If you outsource your IT works, please provide who it is with and when
the contract started and ends.

17. Please also name all of the IT re-sellers that you work with and buy
from, as well as the frameworks that you use for the release of any
tenders etc.

18. Please also approximate the time spent managing your IT systems,
specifically storage, per week in the unit of man hours. Also approximate
the amount of time taken carving out LUNs and/or Volumes.

19. Please list any and all pain points that the IT teams, and
organisation as a whole, experience with regard to the storage and usage
of the virtualised workloads.

20. How is your storage connected, i.e. via Fibre Channel, Ethernet (NFS
or ISCSi). If your storage is currently connected via Fibre Channel, do
you have access to 10 GB Ethernet, or 1 GB ethernet, and if so, please
declare which.

Dear Sir/Madam,

Thank you for your recent request for information. Your request was
received on 22 Mar 2017 and we are dealing with it under the terms of the
Freedom of Information Act (2000), and in line with the Council's policy
and protocols.

In some circumstances a fee may be payable and if that is the case, we
will let you know. A fees notice will be issued to you, and you will be
required to pay before we will proceed to deal with your request.

If you have any queries about this message, please contact us via email
at: [1][email address] or by post at:

The London Borough of Waltham Forest
Town Hall
Forest Road
London
E17 4JF

Please remember to quote the reference number FOIX271699 in any future
communications.

Kind regards,
The Information Officer

CONFIDENTIALITY NOTICE: The information contained in this e-mail is
intended only for the addressee(s). It may contain privileged and
confidential information and, if you are not the intended recipient, you
must not read, copy or distribute it, nor take any action in reliance upon
it. If you have received this e-mail in error, please inform the sender as
soon as possible and delete the e-mail from your computer. E-mail may be
corrupted or altered during or after transmission. We accept no
responsibility for changes made to this e-mail after it was sent. Whilst
we take reasonable steps to identify software viruses, any attachments to
this email may contain viruses which our anti-virus software has failed to
identify. No liability is accepted for such viruses, and we therefore
recommend that you carry out your own anti-virus checks before opening any
attachments. Information contained in this e-mail may be subject to public
disclosure under the Freedom of Information Act 2000 or the Environmental
Information Regulations 2004.

References

Visible links
1. mailto:[email address]?subject=FOI%20Query

Do not reply, Waltham Forest Borough Council

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  • Attachment

    Freedom of Information request Information about the organisations information technology team and infrastructure equipment.html

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Dear Sir/Madam,

I am writing to confirm that the Council has now completed its search for
the information which you requested on 21/03/2017 about IT and
Infrastructure equipment.

The information supplied has been provided by the department responsible
for the service delivery.

 

1. What is your annual IT Infrastructure Budget for 2016, 2017 & 2018?

Response: 2016 – 2017 = £6,000,000, 2017 – 2018 = Approx £6,000,000, 2018
– 2019 = Information not held

 

2. What storage vendor(s) and model do you currently use?

Response: EMC

 

3. When was the installation date of above storage vendor(s)? (Month/year)
4. When is your planned (or estimated) storage refresh date? (Month/year)
5. What is your estimated budget for the refresh?

Response: 3. 95/10/2010,

 

6. What is the capacity of the storage data in TB?

Response: 170 TB

 

7. The total number of IT staff employed by the organization:

Response: Approx 3200

 

8. Please list and provide contact details for the IT senior management
team including CIO, IT Director and Infrastructure Architects if
applicable:

Response: Paul Neville – Director of IT and Digital (0208-496-3000),

Simon Copsey – Head of IT Operations [1][email address],
(0208-496-3000),

Nohaila Alavi – Interim head of IT Change,
[2][email address], (0208-496-3000),

Matthew Crabb – IT Security Architect
[3][email address], (0208-496-3000),

Chi Law – Enterprise Architect [4][email address],
(0208-496-3000)

 

9. Please confirm if you are utilising desktop virtualisation technologies
and if so how many users do you provide services for?

Response: Remote Desktop Services (RDS) 200 users

 

10. What backup software do you use?

Response: Netback-up

 

11. How much data do you backup in TB?

Response: 120TB

 

12. Number of servers?

Response: Approx 40

 

13. What operating system(s) do you use?

Response: VMWare, Windows, Linux

 

14. Number of virtualised servers?

Response: 140

 

15. What percentage of your environment is virtualised?

Response: 80%

 

16. If you outsource your IT works, please provide who it is with and when
the contract started and ends.

Response: In-House support.

 

17. Please also name all of the IT re-sellers that you work with and buy
from, as well as the frameworks that you use for the release of any
tenders etc.

Response: Reseller = CDW, Tender = London Tenders Portal.

 

 

18. Please also approximate the time spent managing your IT systems,
specifically storage, per week in the unit of man hours. Also approximate
the amount of time taken carving out LUNs and/or Volumes.

Response: Information not held. This aspect is a managed service provided
by CDW.

 

19. Please list any and all pain points that the IT teams, and
organisation as a whole, experience with regard to the storage and usage
of the virtualised workloads.

Response: Information not held. This aspect is a managed service provided
by CDW.

 

20. How is your storage connected, i.e. via Fibre Channel, Ethernet (NFS
or ISCSi). If your storage is currently connected via Fibre Channel, do
you have access to 10 GB Ethernet, or 1 GB ethernet, and if so, please
declare which.

Response: Fibre channel and Ethernet.

 

The information supplied to you continues to be protected by the
Copyright, Designs and Patents Act 1988. You are free to use it for your
own purposes, including any non-commercial research you are doing and for
the purposes of news reporting. Any other reuse, for example commercial
publication, would require the permission of the copyright holder.

If you are unhappy with the service you have received in relation to your
request and wish to request a review of our decision, you should contact
us via e-mail at: [5][email address] or by post:

The London Borough of Waltham Forest
Town Hall
Forest Road
London
E17 4JA

Please remember to quote the reference number: FOIX271699 in any future
communications.

If you are not content with the outcome your review, you may apply
directly to the Information Commissioner's Office (ICO) for a decision.
Generally, the ICO cannot make a decision unless you have exhausted the
complaints procedure provided by the Council.

Kind regards,
The Information Officer

CONFIDENTIALITY NOTICE: The information contained in this e-mail is
intended only for the addressee(s). It may contain privileged and
confidential information and, if you are not the intended recipient, you
must not read, copy or distribute it, nor take any action in reliance upon
it. If you have received this e-mail in error, please inform the sender as
soon as possible and delete the e-mail from your computer. E-mail may be
corrupted or altered during or after transmission. We accept no
responsibility for changes made to this e-mail after it was sent. Whilst
we take reasonable steps to identify software viruses, any attachments to
this email may contain viruses which our anti-virus software has failed to
identify. No liability is accepted for such viruses, and we therefore
recommend that you carry out your own anti-virus checks before opening any
attachments. Information contained in this e-mail may be subject to public
disclosure under the Freedom of Information Act 2000 or the Environmental
Information Regulations 2004.

References

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1. mailto:[email address]
2. mailto:[email address]
3. mailto:[email address]
4. mailto:[email address]
5. mailto:[email address]

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