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Information about the organisations information technology team and infrastructure equipment

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Dear Carmarthenshire Council,

Under the Freedom of Information Act 2000 I seek the following information about the
organisations information technology team and infrastructure equipment:

1. What is your annual IT Infrastructure Budget for 2016, 2017 & 2018?
2. What storage vendor(s) and model do you currently use?
3. When was the installation date of above storage vendor(s)? (Month/year)
4. When is your planned (or estimated) storage refresh date? (Month/year)
5. What is your estimated budget for the refresh?
6. What is the capacity of the storage data in TB?
7. The total number of IT staff employed by the organization:
8. Please list and provide contact details for the IT senior management team including
CIO, IT Director and Infrastructure Architects if applicable:
9. Please confirm if you are utilising desktop virtualisation technologies and if so how
many users do you provide services for?
10. What backup software do you use?
11. How much data do you backup in TB?
12. Number of servers?
13. What operating system(s) do you use?
14. Number of virtualised servers?
15. What percentage of your environment is virtualised?
16. If you outsource your IT works, please provide who it is with and when the contract started and ends.
17. Please also name all of the IT re-sellers that you work with and buy from, as well as the frameworks that you use for the release of any tenders etc.
18. Please also approximate the time spent managing your IT systems, specifically storage, per week in the unit of man hours. Also approximate the amount of time taken carving out LUNs and/or Volumes.
19. Please list any and all pain points that the IT teams, and organisation as a whole, experience with regard to the storage and usage of the virtualised workloads.
20. How is your storage connected, i.e. via Fibre Channel, Ethernet (NFS or ISCSi). If your storage is currently connected via Fibre Channel, do you have access to 10 GB Ethernet, or 1 GB ethernet, and if so, please declare which.

Yours faithfully,

Julie Hatchard

FOIA, Carmarthenshire Council

Dear Ms Hatchard

Thank you for your request for information, which was received on 19th January, 2017 and is being dealt with under the Freedom of Information Act 2000.

We are therefore required to provide a response within 20 working days, which will be on or before 16th February, 2017 although we will make every effort to provide you with a response as soon as practicably possible.

If we require clarification we will also contact you as soon as we can – please note that the timescale for response specified above may be subject to change if this is the case.

In the meantime, please do not hesitate to contact me should you have any queries, remembering to quote the reference number above in any communications.

Thank you

Yours sincerely

John Tillman
Swyddog Gwybodaeth a Diogelu Data
Tîm Llywodraethu Gwybodaeth a Chwynion
Adran y Prif Weithredwr
Cyngor Sir Gaerfyrddin

Information & Data Protection Officer
Information Governance & Complaints Team
Chief Executive's Department
Carmarthenshire County Council

show quoted sections

FOIA, Carmarthenshire Council

1 Attachment

Dear Ms Hatchard
 
Thank you for your request for information, which was received on 19^th
January, 2017.
 
The specific information you requested was as follows:
 

 1. What is your annual IT Infrastructure Budget for 2016, 2017 & 2018?

 
        There is no designated Infrastructure budget
 

 2. What storage vendor(s) and model do you currently use?

 
HDS
 

 3. When was the installation date of above storage vendor(s)?
(Month/year)

 
        04/2013
 

 4. When is your planned (or estimated) storage refresh date? (Month/year)

 
        04/2018 - 03/2019
 

 5. What is your estimated budget for the refresh?

 
        £100,000.00
 

 6. What is the capacity of the storage data in TB?

 
        186TB
 

 7. The total number of IT staff employed by the organization:

 
73
 

 8. Please list and provide contact details for the IT senior management
team including CIO, IT Director and Infrastructure Architects if
applicable:

 
Mr. Noelwyn Daniel                              Mr John M
Williams                              Mr. W. Nigel Davies
Head of ICT                                     IT Security
Officer                             Infrastructure Manager
Tel: 01267 246270                               Tel: 01267
246311                               Tel: 01267 246304
 
Mr Andrew Evans                         Mr Julian
Williams                              Ms S Bennett
ICT Compliance Officer                  Applications
Manager                            ICT Manager
Tel: 01267 246345                               Tel: 01267
246273                               Tel: 01267 246323
 

 9. Please confirm if you are utilising desktop virtualisation
technologies and if so how many users do you provide services for?

 
        Yes, 35 concurrent users
 

10. What backup software do you use?

       
        Commvault
 

11. How much data do you backup in TB?

 
        55.31TB
 

12. Number of servers?

 
408
 

13. What operating system(s) do you use?

 
        Windows, Linus, Solaris
 

14. Number of virtualised servers?

 
447
 

15. What percentage of your environment is virtualised?

 
        91%
 

16. If you outsource your IT works, please provide who it is with and when
the contract started and ends.

 
        N/A
 

17. Please also name all of the IT re-sellers that you work with and buy
from, as well as the frameworks that you use for the release of any
tenders etc.

 
List of suppliers attached
 
       
Tendering/Contracting information can be accessed by clicking on the
following link:
 
[1]http://www.carmarthenshire.gov.wales/hom...
 

18. Please also approximate the time spent managing your IT systems,
specifically storage, per week in the unit of man hours. Also
approximate the amount of time taken carving out LUNs and/or Volumes.

 
        Time not recorded
 

19. Please list any and all pain points that the IT teams, and
organisation as a whole, experience with regard to the storage and
usage of the virtualised workloads.

 
        No pain points
 

20. How is your storage connected, i.e. via Fibre Channel, Ethernet (NFS
or ISCSi). If your storage is currently connected via Fibre Channel,
do you have access to 10 GB Ethernet, or 1 GB ethernet, and if so,
please declare which.

 
        Fibre Channel, Ethernet 10GB & 1GB
 
Yours sincerely
John Tillman
Swyddog Gwybodaeth a Diogelu Data
Adran y Prif Weithredwr
Cyngor Sir Gaerfyrddin
Information & Data Protection Officer
Chief Executive's Department
Carmarthenshire County Council
 
 
 
 
 

References

Visible links
1. http://www.carmarthenshire.gov.wales/hom...

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