Information about the organisations information technology team and infrastructure equipment

The request was successful.

Dear Aberystwyth University,

Under the Freedom of Information Act 2000 I seek the following information about the
organisations information technology team and infrastructure equipment:

1. What is your annual IT Infrastructure Budget for 2016, 2017 & 2018?
2. What storage vendor(s) and model do you currently use?
3. When was the installation date of above storage vendor(s)? (Month/year)
4. When is your planned (or estimated) storage refresh date? (Month/year)
5. What is your estimated budget for the refresh?
6. What is the capacity of the storage data in TB?
7. The total number of IT staff employed by the organization:
8. Please list and provide contact details for the IT senior management team including
CIO, IT Director and Infrastructure Architects if applicable:
9. Please confirm if you are utilising desktop virtualisation technologies and if so how
many users do you provide services for?
10. What backup software do you use?
11. How much data do you backup in TB?
12. Number of servers?
13. What operating system(s) do you use?
14. Number of virtualised servers?
15. What percentage of your environment is virtualised?
16. If you outsource your IT works, please provide who it is with and when the contract started and ends.
17. Please also name all of the IT re-sellers that you work with and buy from, as well as the frameworks that you use for the release of any tenders etc.
18. Please also approximate the time spent managing your IT systems, specifically storage, per week in the unit of man hours. Also approximate the amount of time taken carving out LUNs and/or Volumes.
19. Please list any and all pain points that the IT teams, and organisation as a whole, experience with regard to the storage and usage of the virtualised workloads.
20. How is your storage connected, i.e. via Fibre Channel, Ethernet (NFS or ISCSi). If your storage is currently connected via Fibre Channel, do you have access to 10 GB Ethernet, or 1 GB ethernet, and if so, please declare which.

Yours faithfully,

Julie Cornish

Info Compliance [infstaff], Aberystwyth University

1 Attachment

Dear Julie Cornish,

 

Thank you for your request for information, received by Aberystwyth
University on 16^th January 2017, in which you requested the following
information:

 

1.         What is your annual IT Infrastructure Budget for 2016, 2017 &
2018?

2.         What storage vendor(s) and model do you currently use?

3.         When was the installation date of above storage vendor(s)?
(Month/year)

4.         When is your planned (or estimated) storage refresh date?
(Month/year)

5.         What is your estimated budget for the refresh?

6.         What is the capacity of the storage data in TB?

7.         The total number of IT staff employed by the organization:

8.         Please list and provide contact details for the IT senior
management team including CIO, IT Director and Infrastructure Architects
if applicable:

9.         Please confirm if you are utilising desktop virtualisation
technologies and if so how many users do you provide services for?

10.     What backup software do you use?

11.     How much data do you backup in TB?

12.     Number of servers?

13.     What operating system(s) do you use?

14.     Number of virtualised servers?

15.     What percentage of your environment is virtualised?

16.     If you outsource your IT works, please provide who it is with and
when the contract started and ends.

17.     Please also name all of the IT re-sellers that you work with and
buy from, as well as the frameworks that you use for the release of any
tenders etc.

18.     Please also approximate the time spent managing your IT systems,
specifically storage, per week in the unit of man hours. Also approximate
the amount of time taken carving out LUNs and/or Volumes.

19.     Please list any and all pain points that the IT teams, and
organisation as a whole, experience with regard to the storage and usage
of the virtualised workloads.

20.     How is your storage connected, i.e. via Fibre Channel, Ethernet
(NFS or ISCSi). If your storage is currently connected via Fibre Channel,
do you have access to 10 GB Ethernet, or 1 GB ethernet, and if so, please
declare which.

 

You will receive a response as soon as possible, and in any event not
later than in 20 working days (13^th February 2017). 

 

Yours sincerely,              

Julie Archer

 

[1]cid:image001.png@01D12B88.C75973D0
   

Julie Archer Julie Archer

Rheolwr Cofnodion Records Manager
   

Llyfrgell Hugh Owen Hugh Owen Library 

Prifysgol Aberystwyth, Aberystwyth University,

Penglais, Penglais,

Aberystwyth, Aberystwyth,

SY23 3DZ SY23 3DZ

DU UK

   

Ffôn: +44 (0) 1970 62 8593 Tel: +44 (0) 1970 62 8593

Gwefan: [2]http://www.aber.ac.uk/cy/infocompliance/ Website: [3]http://www.aber.ac.uk/en/infocompliance/

http://archiveshub.ac.uk/contributors/ab... http://archiveshub.ac.uk/contributors/ab...

Twitter: @AberUniArchives Twitter: @AberUniArchives

 

 

--------------------------------------------------------------------
Un o’r 4 prifysgol uchaf yn y DU a’r orau yng Nghymru am fodlonrwydd
myfyrwyr.
(Arolwg Cenedlaethol y Myfyrwyr 2016)
www.aber.ac.uk

Top 4 UK university and best in Wales for student satisfaction
(National Student Survey 2016)
www.aber.ac.uk

References

Visible links
1. http://www.aber.ac.uk/
2. http://www.aber.ac.uk/cy/infocompliance/
3. http://www.aber.ac.uk/en/infocompliance/

Info Compliance [infstaff], Aberystwyth University

1 Attachment

Dear Julie Cornish,

 

I am writing in response to your recent request for information under the
Freedom of Information Act 2000 (‘the  Act’).

 

1.    What is your annual IT Infrastructure Budget for 2016, 2017 & 2018?

The agreed ICT budget for 2016-17 is £866,565, with an additional £375,000
for capital projects. This is excluding staffing and departmental
consumable costs.

Under section 1(1)(a) of the Act I can confirm that we do not yet hold the
budget for the next two years.

 

2.    What storage vendor(s) and model do you currently use?

Dell servers with connected (Daisy chained) Dell disk shelves. Power Vault
MD1220’s

 

3.    When was the installation date of above storage vendor(s)?
(Month/year)

April 2014

 

4.    When is your planned (or estimated) storage refresh date?
(Month/year)

Not sure but, current support runs out April 2019 so not before then.

5.    What is your estimated budget for the refresh?

To be decided at a later date.

6.    What is the capacity of the storage data in TB?

Probably in the order of 250TB usable.. I’m afraid we have no metrics and
it would take too long to sit down and work out an exact figure..

7.    The total number of IT staff employed by the organization:

Information Services FTE count for 2016 was 103.686

8.    Please list and provide contact details for the IT senior management
team including CIO, IT Director and Infrastructure Architects if
applicable:

[1]https://www.aber.ac.uk/en/is/help/contac...

9.    Please confirm if you are utilising desktop virtualisation
technologies and if so how many users do you provide services for?

None.

10. What backup software do you use?

IBM TSM

11. How much data do you backup in TB?

Present storage pool is 161TB

12. Number of servers?

84

13. What operating system(s) do you use?

Windows Server, Linux Gentoo, centos and Redhat.

14. Number of virtualised servers?

Around 200 HyperV Clients and 100 or more Linux Containers.

 

15. What percentage of your environment is virtualised?

Around 70%

 

16. If you outsource your IT works, please provide who it is with and
when the contract started and ends.

Office365 with Microsoft, running indefinitely.

 

17. Please also name all of the IT re-sellers that you work with and buy
from, as well as the frameworks that you use for the release of any
tenders etc.

When buying replacement hardware for a refresh basically a large cost we
have to go through public sector frameworks. Typically at the moment that
would be sell2wales but this may change by the time we do the next major
procurement. For small items we would generally do a search on the
internet for the best price. Hardware manufacture for items like PC’s and
laptops would typically be Dell/Viglen, Toshiba/Dell for Hardware
consistency.

 

18. Please also approximate the time spent managing your IT systems,
specifically storage, per week in the unit of man hours. Also approximate
the amount of time taken carving out LUNs and/or Volumes.

Under section 1(1)(a) of the Act I can confirm that we do not hold this
information.

 

19. Please list any and all pain points that the IT teams, and
organisation as a whole, experience with regard to the storage and usage
of the virtualised workloads…

Under section 1(1)(a) of the Act I can confirm that we do not hold this
information.

 

20. How is your storage connected, i.e. via Fibre Channel, Ethernet (NFS
or ISCSi). If your storage is currently connected via Fibre Channel, do
you have access to 10 GB Ethernet, or 1 GB ethernet, and if so, please
declare which.

JBOD

 

Yours sincerely,

 

Julie Archer

 

[2]cid:image001.png@01D12B88.C75973D0
   

Julie Archer Julie Archer

Rheolwr Cofnodion Records Manager
   

Llyfrgell Hugh Owen Hugh Owen Library 

Prifysgol Aberystwyth, Aberystwyth University,

Penglais, Penglais,

Aberystwyth, Aberystwyth,

SY23 3DZ SY23 3DZ

DU UK

   

Ffôn: +44 (0) 1970 62 8593 Tel: +44 (0) 1970 62 8593

Gwefan: [3]http://www.aber.ac.uk/cy/infocompliance/ Website: [4]http://www.aber.ac.uk/en/infocompliance/

http://archiveshub.ac.uk/contributors/ab... http://archiveshub.ac.uk/contributors/ab...

Twitter: @AberUniArchives Twitter: @AberUniArchives

 

 

--------------------------------------------------------------------
Un o’r 4 prifysgol uchaf yn y DU a’r orau yng Nghymru am fodlonrwydd
myfyrwyr.
(Arolwg Cenedlaethol y Myfyrwyr 2016)
www.aber.ac.uk

Top 4 UK university and best in Wales for student satisfaction
(National Student Survey 2016)
www.aber.ac.uk

References

Visible links
1. https://www.aber.ac.uk/en/is/help/contac...
2. http://www.aber.ac.uk/
3. http://www.aber.ac.uk/cy/infocompliance/
4. http://www.aber.ac.uk/en/infocompliance/

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