Information about the organisation IT Team infrastructure equipment

The request was successful.

Dear Cheshire East Council,

Under the Freedom of Information Act 2000 I seek the following information about the
organisations information technology team and infrastructure equipment:

1. What is your annual IT Infrastructure Budget for 2016, 2017 & 2018?
2. What storage vendor(s) and model do you currently use?
3. When was the installation date of above storage vendor(s)? (Month/year)
4. When is your planned (or estimated) storage refresh date? (Month/year)
5. What is your estimated budget for the refresh?
6. What is the capacity of the storage data in TB?
7. The total number of IT staff employed by the organization:
8. Please list and provide contact details for the IT senior management team including
CIO, IT Director and Infrastructure Architects if applicable:
9. Please confirm if you are utilising desktop virtualisation technologies and if so how
many users do you provide services for?
10. What backup software do you use?
11. How much data do you backup in TB?
12. Number of servers?
13. What operating system(s) do you use?
14. Number of virtualised servers?
15. What percentage of your environment is virtualised?
16. If you outsource your IT works, please provide who it is with and when the contract started and ends.
17. Please also name all of the IT re-sellers that you work with and buy from, as well as the frameworks that you use for the release of any tenders etc.
18. Please also approximate the time spent managing your IT systems, specifically storage, per week in the unit of man hours. Also approximate the amount of time taken carving out LUNs and/or Volumes.
19. Please list any and all pain points that the IT teams, and organisation as a whole, experience with regard to the storage and usage of the virtualised workloads.
20. How is your storage connected, i.e. via Fibre Channel, Ethernet (NFS or ISCSi). If your storage is currently connected via Fibre Channel, do you have access to 10 GB Ethernet, or 1 GB ethernet, and if so, please declare which.

Yours faithfully,

Lisa

CCR FOI Investigation Team, Cheshire East Council

Date: 13 January 2017
Our Reference: 674233
 
Dear Sir/Madam
 
Freedom of Information Act 2000
 
Thank you for your request.
 
Your request has been identified as falling within the scope of Freedom of
Information Act 2000 and It will be treated as a request for information
within the meaning of the Freedom of Information Act: this means that we
will send you a full response within 20 working days, either supplying you
with the information which you want, or explaining to you why we cannot
supply it. 

The due date is 10 February 2017. If we need any further clarification or
there is a problem, we will be in touch. 

In the meantime if you wish to discuss this further please contact me. It
would be helpful if you could quote the reference number quoted above.
 
Yours faithfully
 
 
Susie Barratt
Compliance and Customer Relations Assistant
Cheshire East Council
 
NOTE: Please do not edit the subject line when replying to this email.

CHADWICK, Paul, Cheshire East Council

 

Dear Lisa

Please find below the response to you recent Freedom of Information
request

 

If you are unhappy with the service you have received in relation to your
request and wish to make a complaint or request a review, under the
Freedom of Information Act you should write to the Customer Relations and
Compliance Team, Cheshire East Council, Westfields Floor 1, C/O Municipal
Buildings, Earle Street, Crewe, Cheshire, CW1 2BJ

 

If you are not content with the outcome of your complaint, you may apply
directly to the Information Commissioner for a decision. Generally, the
ICO cannot make a decision unless you have exhausted the complaints
procedure provided by the Council. The Information Commissioner can be
contacted at: The Information Commissioner's Office, Wycliffe House, Water
Lane, Wilmslow, Cheshire SK9 5AF.

 

Regards

Paul

 

Paul Chadwick
ICT Services
Cheshire East Council
5th Floor, Delamere House,
Delamere Street, Crewe,
Cheshire, CW1 2LL.

1. What is your annual IT Infrastructure Budget for 2016, 2017 & 2018?

2016-17 Essential Replacement & enhancement £2.72m

Future budgets subject to Council Budget cycle

2. What storage vendor(s) and model do you currently use?

EMC VNX5300,5400  vnxe3200  Dell Equallogic

3. When was the installation date of above storage vendor(s)? (Month/year)

2009-2013

 

4. When is your planned (or estimated) storage refresh date? (Month/year)

Dependent on business requirements and/or strategies deployed

 

5. What is your estimated budget for the refresh?
Dependent on business requirements and/or strategies deployed

 

6. What is the capacity of the storage data in TB?

267Tb

7. The total number of IT staff employed by the organization:

191

8. Please list and provide contact details for the IT senior management
team including CIO, IT Director and Infrastructure Architects if
applicable:

CIO     Gareth Pawlett 0300 123 5500

ICT Service Delivery Manager : Amanda Curtis 0300 123 5500

Digital and Application Services Manager: Linzi Stott 0300 123 5500

Head of Business Planning & Compliance  Valda Williams 0300 123 5500

Operations Manager:  Martin Potts  0300 123 5500

9. Please confirm if you are utilising desktop virtualisation technologies
and if so how many users do you provide services for?

Yes 3500

10. What backup software do you use?

Netbackup

11. How much data do you backup in TB?

280Tb a week

12. Number of servers?

99

13. What operating system(s) do you use?

Servers:  Windows 2008/2012/Linux

Desktops: Windows 7

14. Number of virtualised servers?

954

15. What percentage of your environment is virtualised?

85%

16. If you outsource your IT works, please provide who it is with and when
the contract started and ends.

N/A

17. Please also name all of the IT re-sellers that you work with and buy
from, as well as the frameworks that you use for the release of any
tenders etc.

All tenders are published on the North West Chest. We will use any Crown
Commercial frameworks relating to  ICT.

Details about purchases from suppliers can be found via this link
[1]http://www.cheshireeast.gov.uk/council_a...

 

18. Please also approximate the time spent managing your IT systems,
specifically storage, per week in the unit of man hours. Also approximate
the amount of time taken carving out LUNs and/or Volumes.

We do not keep such granular information.  

19. Please list any and all pain points that the IT teams, and
organisation as a whole, experience with regard to the storage and usage
of the virtualised workloads

Subjective – not applicable  

20. How is your storage connected, i.e. via Fibre Channel, Ethernet (NFS
or ISCSi). If your storage is currently connected via Fibre Channel, do
you have access to 10 GB Ethernet, or 1 GB ethernet, and if so, please
declare which.
ISCSi

 

 

Yours faithfully,

 

Lisa

 

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1. http://www.cheshireeast.gov.uk/council_a...