Information about the organisation IT Team infrastructure equipment

The request was successful.

Dear Lancashire County Council,

Under the Freedom of Information Act 2000 I seek the following information about the
organisations information technology team and infrastructure equipment:

1. What is your annual IT Infrastructure Budget for 2016, 2017 & 2018?
2. What storage vendor(s) and model do you currently use?
3. When was the installation date of above storage vendor(s)? (Month/year)
4. When is your planned (or estimated) storage refresh date? (Month/year)
5. What is your estimated budget for the refresh?
6. What is the capacity of the storage data in TB?
7. The total number of IT staff employed by the organization:
8. Please list and provide contact details for the IT senior management team including
CIO, IT Director and Infrastructure Architects if applicable:
9. Please confirm if you are utilising desktop virtualisation technologies and if so how
many users do you provide services for?
10. What backup software do you use?
11. How much data do you backup in TB?
12. Number of servers?
13. What operating system(s) do you use?
14. Number of virtualised servers?
15. What percentage of your environment is virtualised?
16. If you outsource your IT works, please provide who it is with and when the contract started and ends.
17. Please also name all of the IT re-sellers that you work with and buy from, as well as the frameworks that you use for the release of any tenders etc.
18. Please also approximate the time spent managing your IT systems, specifically storage, per week in the unit of man hours. Also approximate the amount of time taken carving out LUNs and/or Volumes.
19. Please list any and all pain points that the IT teams, and organisation as a whole, experience with regard to the storage and usage of the virtualised workloads.
20. How is your storage connected, i.e. via Fibre Channel, Ethernet (NFS or ISCSi). If your storage is currently connected via Fibre Channel, do you have access to 10 GB Ethernet, or 1 GB ethernet, and if so, please declare which.

Yours faithfully,

Lisa

Freedom of Information, Lancashire County Council

Dear  Lisa,

 

I write further to your email request, which has been passed to this team
to process under the provisions of the Freedom of Information Act.

 

Before we can process your request further we will need you to supply a
full name.  A request under the Act is not valid without such (please see
section 8(1)(b) of the Freedom of Information Act, which the Information
Commissioner's Office has said should be interpreted as including
applicant name surname).

 

Once we have your full name, your request will be logged and dealt with. 

 

Thank you

 

Yours sincerely,

 

Information Governance Team

Lancashire County Council

[1]www.lancashire.gov.uk

 

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Dear Lancashire County Council,

My full name is Liza-Marie Nolan

Yours sincerely,

Lisa

Freedom of Information, Lancashire County Council

 

Dear Ms Nolan,

 

Request for information

 

I am writing to acknowledge receipt of your email dated 17/01/17, in which
you request the disclosure of information.

 

I can confirm that your enquiry will now be assigned to an officer who
will commence a search for the information you require and they will
respond in due course. The deadline date for issuing you with full
response is 14/02/17. We will endeavour to provide a response well in
advance of this date, however, should we envisage any delays, or require
more details from you, we will contact you immediately.

 

If you have any queries about the above, please do not hesitate to contact
us, quoting ref. 936.76

 

Yours sincerely,

 

On Behalf of the Information Governance Team

Lancashire County Council

[1][email address]

[2]www.lancashire.gov.uk

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Freedom of Information, Lancashire County Council

Dear Ms Nolan

 

Further to your email of 17 January, we are now in a position to respond
to your enquiry regarding the council's ICT service.

 

We should firstly point out that Lancashire County Council do not directly
manage ICT. The council have outsourced the responsibility for maintaining
and implementing this service to BT Lancashire Services and as such
Lancashire County Council do not hold specific information pertaining to
ICT. BT Lancashire Services is a commercial organisation and are not bound
by the provisions of Freedom of Information Act.

 

 1. What is your annual IT Infrastructure Budget for 2016, 2017 & 2018?

Lancashire County Council does not hold this information as this is part
of the BTLS service.

 

 2. What storage vendor(s) and model do you currently use?

Dell EMC

 

 3. When was the installation date of above storage vendor(s)?
(Month/year)

December 2016

 

 4. When is your planned (or estimated) storage refresh date? (Month/year)

March 2021

 

 5. What is your estimated budget for the refresh?

Lancashire County Council does not hold this information as this is part
of the BTLS service.

 

 6. What is the capacity of the storage data in TB?

160 TB

 

 7. The total number of IT staff employed by the organisation:

234

 

 8. Please list and provide contact details for the IT senior management
team including CIO, IT Director and Infrastructure Architects if
applicable.

All correspondence with our 3 ^ rd party ICT partner BTLS is via
[1][email address]

 

 9. Please confirm if you are utilising desktop virtualisation
technologies and if so how many users do you provide services for?

None

 

10. What backup software do you use?

Veritas Netbackup

 

11. How much data do you backup in TB?

102 TB

 

12. Number of servers?

1200

 

13. What operating system(s) do you use?

Multiple (Windows 2008, Win 2012, Oracle Linux)

 

14. Number of virtualised servers?

900+

 

15. What percentage of your environment is virtualised?

Roughly 80%

 

16. If you outsource your IT works, please provide who it is with and when
the contract started and ends.

Please see above.

 

17. Please also name all of the IT re-sellers that you work with and buy
from, as well as the frameworks that you use for the release of any
tenders etc.

Lancashire County Council does not hold this information as this is part
of the BTLS service.

 

18.  Please also approximate the time spent managing your IT systems,
specifically storage, per week in the unit of man hours. Also approximate
the amount of time taken carving out LUNs and/or Volumes.

With regard to storage it would be approximately 20 man hours per week (of
which 5-6 man hours would be 'carving' out LUNs)

 

19. Please list any and all pain points that the IT teams, and
organisation as a whole, experience with regard to the storage and
usage of the virtualised workloads.

Virtual machine sprawl

 

20. How is your storage connected, i.e. via Fibre Channel, Ethernet (NFS
or ISCSi). If your storage is currently connected via Fibre Channel,
do you have access to 10 GB Ethernet, or 1 GB ethernet, and if so,
please declare which.

Multiple – (FCAL, VSAN (over 10GB), NFS)

 

We trust that you are satisfied with the information provided. If you have
any queries regarding our response, or you require any additional
information, please do not hesitate to contact us.

 

Yours sincerely

 

Miss S Patel

Access to Information Officer

Information Governance Team

Lancashire County Council

 

[2]www.lancashire.gov.uk

 

 

 

 

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