Information about changes to service delivery to improve response times

Jenny Collins made this Freedom of Information request to West Midlands Ambulance Service University NHS Foundation Trust

This request has been closed to new correspondence. Contact us if you think it should be reopened.

The request was successful.

Dear West Midlands Ambulance Service NHS Foundation Trust,

I would be gratfeul if you could supply me with copies of all recorded information that you have supplied or shared with the East Midlands Ambulance Service (EMAS) since 2009 about changes you have proposed, made or planned including but not limited to :

- Changes to your Estate configuration, Ambulance Stations,
Ambulance deployment points etc
- Changes to your service delivery i.e. type of response provided, staffing, types of vehicles etc
- Details of any consultation you undertook prior to making any of these changes
- The projected and actual cost of implementing the changes
- The improvements in response times that you projected you would achieve and actual achievements obtained as a result of these changes - if other factors have also played a part in any improvements can you please also provide details of these
- The lessons learnt from making these changes - positive and negative including any revisions you have needed to make subsequent to any changes initially being implemented.
- The date/s this information was requested by EMAS and supplied by you
- Any restrictions you placed on EMAS on usig the information you supplied

Please do not hesitate to contact me if you wish me to clarify any part of my request.

I look forward to hearing from you.

Yours faithfully,

Jenny Collins

Lynsey Bull, West Midlands Ambulance Service University NHS Foundation Trust

1 Attachment

Good afternoon

 

Please see the attached acknowledgement to your recent request for
information under the Freedom of Information Act.

 

Kind Regards

 

Lynsey Bull

FOI & Document Control Officer

West Midlands Ambulance Service NHS Foundation Trust, Millennium Point,
Waterfront Way, Brierley Hill, DY5 1LX

Tel: 01384 451662

 

[1]WMAS - Trust Us to care
Get involved in shaping the future of your ambulance service by becoming a
member today. Find out more at: [2]http://www.wmas.nhs.uk/Foundation
Trust/Become a member, email us at: [3][email address]
This message contains information which may be confidential and
privileged. Unless you are the intended recipient (or authorised to
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References

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2. Foundation Trust/Become a member
http://www.wmas.nhs.uk/foundation_trust/...
3. mailto:[email address]?Subject=Foundation Trust, become a member

Lynsey Bull, West Midlands Ambulance Service University NHS Foundation Trust

17 Attachments

Good afternoon

 

Please see the attached response to your recent request for information
under the Freedom of Information Act.

 

We have also attached a quick survey and we were wondering if we could
spare a few moments of your time to complete and return to us to enable us
to improve the service we currently provide.

 

Kind Regards

 

Lynsey Bull

FOI & Document Control Officer

West Midlands Ambulance Service NHS Foundation Trust, Millennium Point,
Waterfront Way, Brierley Hill, DY5 1LX

Tel: 01384 451662

 

[1]WMAS - Trust Us to care
Get involved in shaping the future of your ambulance service by becoming a
member today. Find out more at: [2]http://www.wmas.nhs.uk/Foundation
Trust/Become a member, email us at: [3][email address]
This message contains information which may be confidential and
privileged. Unless you are the intended recipient (or authorised to
receive this message for the intended recipient), you may not use, copy,
disseminate or disclose to anyone the message or any information contained
in the message. If you have received the message in error, please advise
the sender and delete the message.

--------------------------------------------------------------------------

[4]WMAS - Think GreenPlease consider your environmental responsibility
before printing this email.
[5]WMAS - Trust Us to care

References

Visible links
2. Foundation Trust/Become a member
http://www.wmas.nhs.uk/foundation_trust/...
3. mailto:[email address]?Subject=Foundation Trust, become a member