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Dear Sirs,

There have been a number of high profile cases in the Public Sector recently of data either being lost i.e. Laptops and memory sticks left in public places or malicious programs extracting contact information i.e. Personal details. I would like to know what security measures you have in place (or intend to put in place) to prevent such occurrences and who is responsible for IT Security (Name and Title)?

Many thanks for you assistance in this matter.

Yours faithfully,

David Blades

Joanna Smart, Highlands and Islands Enterprise

Dear Mr Blades,

Thank you for your request for information.

Highlands and Islands Enterprise (HIE) is processing your request for
information in accordance with the Freedom of Information (Scotland)
Act. We will aim to respond as quickly as possible but in any event
within 20 working days from the date the enquiry was received.

In the meantime, should you have any queries please do not hesitate to
contact me.

Kind regards,

Joanna

Joanna Smart
Information Officer
Highlands and Islands Enterprise
Earl Thorfinn House
6 Druimchat View
Dingwall Business Park
Dingwall
Ross-shire
IV15 9XL

Tel: 01349 868969
Fax: 01349 868901

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Dear Joanna Smart,

Thank you for your response. I await the requested information, at your earliest convenience.

Yours sincerely,

David Blades

Joanna Smart, Highlands and Islands Enterprise

Dear Mr Blades,

Thank you for your request for information received on 12^th April 2011.

Highlands and Islands Enterprise is committed to ensuring the safeguard of
its information and systems. To achieve this, HIE has the following
technical and organisational measures in place:

Technical Measures

Anti-virus software

Firewalls

Phone encryption

USB device encryption

Restricted access to create CDs

Laptop security currently being enhanced

Organisational Measures:

Information Security Policy

Information Security Guidelines

Data Protection Policy

Data Protection Training

Mobile Phone Policy

IS Password Protection Policy

The Director of Finance and Corporate Services, Mr Forbes Duthie, is
responsible for IT security.

I trust the above answers your questions, but should you wish to request
any further information please not hesitate to contact me.

If you are dissatisfied with the way your request for information has been
processed, you have the right under the Freedom of Information (Scotland)
Act 2002 (FOISA) to request a review. Should you wish to exercise that
right, you will need to contact us within 40 working days of receipt of
this email. If you remain dissatisfied on completion of the review, you
have the right to appeal to the Office of the Scottish Information
Commissioner - [1]www.itspublicknowledge.info .

Kind regards,

Joanna

Joanna Smart
Information Officer
Highlands and Islands Enterprise
Earl Thorfinn House
6 Druimchat View
Dingwall Business Park
Dingwall
Ross-shire
IV15 9XL

Tel: 01349 868969
Fax: 01349 868901
Email: [2][email address]

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