Info

James Bridgman made this Freedom of Information request to Transport for London

This request has been closed to new correspondence. Contact us if you think it should be reopened.

The request was refused by Transport for London.

Dear Transport for London,

o What is the value of the Oracle application support contract and when does it end?
o When does the SAP and/or Oracle contracts expire?
o Are you running any Oracle Databases, if so what versions are you running?
o Are you planning another Database upgrade in the next 12-18 months?
o Do you have an Oracle support partner for Databases? If so who?
o What is the value of the database support contract for Oracle and when does it expire?
o Where are the databases held? Hosted, onsite/offsite?
o If not, how many in-house DBAs do you have?
o Where do you advertise any Oracle procurement opportunities?
o Who is responsible for looking after the contract for the Oracle estate?
o Who is responsible for looking after the licenses for the Oracle estate?
o How much do you pay annually for Oracle Support & Maintenance and when does it renew?

Yours faithfully,

James Bridgman

FOI, Transport for London

Dear Mr Bridgman

 

TfL Ref: FOI-0852-1718

 

Thank you for your request received by Transport for London (TfL) on 10
July 2017 asking for information about TfL systems.

 

Your request will be processed in accordance with the requirements of the
Freedom of Information Act and our information access policy. 

 

Your request will be processed by TfL, the Greater London Authority and
its subsidiaries to provide you with a response in accordance with the
Freedom of Information Act 2000 and our information access policy.

 

A response will be sent to you by 09 August 2017. We publish a substantial
range of information on our website on subjects including operational
performance, contracts, expenditure, journey data, governance and our
financial performance. This includes data which is frequently asked for in
FOI requests or other public queries. Please check
[1]http://www.tfl.gov.uk/corporate/transpar... to see if this helps you.

 

We will publish anonymised versions of requests and responses on the
[2]www.tfl.gov.uk website. We will not publish your name and we will send
a copy of the response to you before it is published on our website.

 

In the meantime, if you would like to discuss this matter further, please
do not hesitate to contact me.

 

Yours sincerely

 

Paulina Tuffour

FOI Case Officer

 

FOI Case Management Team

General Counsel

Transport for London

 

 

 

show quoted sections

FOI, Transport for London

1 Attachment

Dear Mr Bridgman

 

TfL Ref: FOI-0851-1718

 

Thank you for your email received by us on 10 July 2017 asking for
information about Oracle applications.

 

Your request has been considered in accordance with the requirements of
the Freedom of Information (FOI) Act and our information access policy. 
You asked:

 

 

o What is the value of the Oracle application support contract and when
does it end?

o When does the SAP and/or Oracle contracts expire?

o Are you running any Oracle Databases, if so what versions are you
running?

o Are you planning another Database upgrade in the next 12-18 months?

o Do you have an Oracle support partner for Databases? If so who?

o What is the value of the database support contract for Oracle and when
does it expire?

o Where are the databases held? Hosted, onsite/offsite?

o If not, how many in-house DBAs do you have?

o Where do you advertise any Oracle procurement opportunities?

o Who is responsible for looking after the contract for the Oracle estate?

o Who is responsible for looking after the licenses for the Oracle estate?

o How much do you pay annually for Oracle Support & Maintenance and when
does it renew?

 

 

Unfortunately, to provide the information you have requested would exceed
the ‘appropriate limit’ of £450 set by the Freedom of Information
(Appropriate Limit and Fees) Regulations 2004. Under section 12 of the FOI
Act, we are not obliged to comply with a request if we estimate that the
cost of determining whether we hold the information, locating and
retrieving it and extracting it from other information would exceed the
appropriate limit. This is calculated at £25 per hour for every hour spent
on the activities described.

 

We have estimated that it would cost £962.50 to provide a response to your
current request. This is because it is estimated that it would take
approximately 38.5 hours to retrieve and compile the information you have
requested.

 

The work to ascertain the answers will require collaboration from a number
of TfL departments.  All your questions cannot be answered by one team,
and the requirement to liaise across multiple areas of the TfL will
naturally impact the length of time taken.  The proliferation of software
across TfL is a major reason for the time limit breach. There are multiple
different Oracle applications across TfL and it is not possible to capture
the information requested on that many systems within 18 hours.

 

To help bring the cost of responding to your request within the £450
limit, you may wish to consider narrowing its scope so that we can more
easily locate, retrieve and extract the information you are seeking. If
you want to refine your request or make a Freedom of Information Act
request in future, please bear in mind that the Freedom of Information Act
allows you to request recorded information held by us. You should identify
the information that you want as clearly and concisely as you can,
specifying the types of document that you are looking for. You might also
consider limiting your request to a particular period of time,
geographical area or specific departments of the organisation.

 

Although your request can take the form of a question, rather than a
request for specific documents, we do not have to answer your question if
it would require the creation of new information or the provision of a
judgement, explanation, advice or opinion that was not already recorded at
the time of your request.

 

Please note that we will not be taking further action until we receive
your revised request.

 

In the meantime, if you have any queries or would like to discuss your
request, please do not hesitate to contact me.

 

Please see the attached information sheet for details of your right to
appeal as well as information on copyright and what to do if you would
like to re-use any of the information we have disclosed.

 

Yours sincerely

 

 

Paulina Tuffour

FOI Case Officer

 

FOI Case Management Team

General Counsel

Transport for London